Average - Grouting Now Being Redone
This review is many years in coming but due to poor workmanship, tiles are now falling off our Palm Pool and we are now paying a tiler to redo the entire pool . During the pool installation and after service the operators were so arrogant and bullish that my parents were just happy to see the back of them. After reading the previous reviews I am pleased to add our experience as a warning to potential customers.
You can’t get away with people’s hard earnt dollar
This is for you [name removed]. We work 7 days a week just to save and build the pool and after paying u 95 percent already for 50% of job done u cancelled our contract as we refused to pay the remaining 5 percent. And a week after your business went into liquidation. The incomplete pool is the complete opposite of what we told you it should be. Which builder puts a concrete pool on top of the ground to save on digging cost. You’ve ripped us off and killed our dreams. I forgive you for ripping off my hard earned dollar but my God will tak...e control. You will remember all those who are suffering because of you, your sufferings will be way harsher. Deuteronomy 32:35 “It is mine to avenge; I will repay. In due time their foot will slip; their day of disaster is near and their doom rushes upon them.” Everything shall pass but God’s word will never. I fear for you
Poor customer service and all round service
This company never returns calls or responds to email. They are quite happy to receive the payment but once they do, you never hear from them again. I don't even know if I have warranty. I went up and down Withers Rd Rouse Hill and they are no where to be found. They are no longer at Castle Hill. Who knows if they are at Dee Why and Caringbah like they say. Applaud how I have been disregarded. No use leaving messages on their phone or email.
Questions & Answers
Where has Palm Pools gone? Haven't been able to contact them for over a month and no response to phone messages or emails.
We have the same issue. Been trying now since the end of Feb 2019 to contact them by phone and email - no response. A search of the web takes you to Sunshine Pools and Spas. Similar details and names ...to that of Palm Pools. Different phone number - tried that and no response either. We even have a few tradesman contacting us for payment as Palm Pools haven't paid them. Steve.
Not sure where they have gone as we couldn’t get hold of them too ... they never answered our emails, only time we heard from them is when they tried to send us a invoice to be paid.
We are now seeing legal action.
Try Sunshine Pools and Spas Rouse hill. Looks suspiciously similar.
Get an answer from our members and Palm Pools and Spas representatives
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