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Palm Pools and Spas

Palm Pools and Spas

2.6 from 35 reviews · View Statistics
See the Best Pool & Spa Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Palm Pools and Spas

Reviews

1.3
3 reviews
5
(0)
4
(0)
3
(0)
2
(1)
1
(2)
  • Value for Money
    1.0 (1)
  • Cleaning & Maintenance
    1.0 (1)
  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (0) · No (2)
  • Warranty Claim MadeYes · No (2)
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She
SheSydney, NSW
  • 9 reviews
  • 8 likes

You can’t get away with people’s hard earnt dollar

published
Value for Money
1/5
Cleaning & Maintenance
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Maria f
Maria fSydney, NSW
  • 3 reviews
  • 3 likes

Poor customer service and all round service

published

This company never returns calls or responds to email. They are quite happy to receive the payment but once they do, you never hear from them again. I don't even know if I have warranty. I went up and down Withers Rd Rouse Hill and they are no where to be found. They are no longer at Castle Hill. Who knows if they are at Dee Why and Caringbah like they say. Applaud how I have been disregarded. No use leaving messages on their phone or email.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Questions & Answers

Daisy
Daisyasked

Where has Palm Pools gone? Haven't been able to contact them for over a month and no response to phone messages or emails.

4 answers
Daisy
Daisy
Fed up
Fed up

Hi Steve
Not sure where they have gone as we couldn’t get hold of them too ... they never answered our emails, only time we heard from them is when they tried to send us a invoice to be paid.
We are now seeing legal action.
Good luck

Nick
Nick

Try Sunshine Pools and Spas Rouse hill. Looks suspiciously similar.

Get an answer from our members and Palm Pools and Spas representatives

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