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Palm Pools and Spas

Palm Pools and Spas

2.6 from 35 reviews · View Statistics
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Reviews

2.6
35 reviews
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    • Verified

    New Pool at Cromer

    published

    Palm Pools just finished our pool at Cromer, the end product is great, although it took slightly longer than expected or what we had hope for. Red made sure we got the design we were after and navigated the council/compliance extremely well - some pool companies we dealt with in the quote stage couldn't assist us or wouldn't work around it or understand regulations. They were always available to assist during the process and did their best to resolve any issues as quickly as possible. Some of the reviews I have read here don't reflect the experience I had with their team and customer service standards. It is a family company and you deal with the owner (Red) and his son/wife etc. and they were always available to us.

    Questions & Answers

    Daisy
    Daisyasked

    Where has Palm Pools gone? Haven't been able to contact them for over a month and no response to phone messages or emails.

    4 answers
    Daisy
    Daisy

    We have the same issue. Been trying now since the end of Feb 2019 to contact them by phone and email - no response. A search of the web takes you to Sunshine Pools and Spas. Similar details and names to that of Palm Pools. Different phone number - tried that and no response either. We even have a few tradesman contacting us for payment as Palm Pools haven't paid them.
    Steve.

    Fed up
    Fed up

    Hi Steve
    Not sure where they have gone as we couldn’t get hold of them too ... they never answered our emails, only time we heard from them is when they tried to send us a invoice to be paid.
    We are now seeing legal action.
    Good luck

    Nick
    Nick

    Try Sunshine Pools and Spas Rouse hill. Looks suspiciously similar.

    Get an answer from our members and Palm Pools and Spas representatives

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