7 questions from our users
Hi, what will happen if the door left open for a long period of time?
Please call our customer service team on 132600 and they will assist you.
Have a brand new Panasonic 551L Bottom Mount refrigerator. Less than one week old...the retailer is now away on Holidays. The freezer drawer is jammed solid on the left hand side (looking at the drawer) and refuses to open. the right hand side is willing but not the left. the drawer has not opened smoothly since purchase. Keiran - Murrumbateman 2582
Oh dear, not sure how I can help you with this but it is a great fridge. Maybe check the foot level. Have a Merry Christmas.
Thanks Mitch5. All good there! hoping Panasonic will get back to me in the morning,
Hi Keiran, sorry to hear you are having this issue. Please call 132600 for assistance.
I bought this Fridge from Harvey Norman and was told by the Sales Guy that the Centre Glass Panel on the Door lights up with a Blue Light. It hasn't and I cant figure out a way to make it.
Does it light up at all?
Harvey Norman are like reporters - don't let the truth get in the way of a good story. The only lights are inside the fridge.
I did see it on YouTube. Pretty sure you have to buy the more expensive model with more advanced EcoNavi features. https://www.youtube.com/watch?v=of0JK9xTEKg&t=319s
At about 5 mins in.
Hi David, Please call our customer service team on 132600 and they will be able to assist you with your inquiry.
Hi, had my new fridge “Panasonic 551 bottom mount” delivered this week. Love everything about it except I have a concern on how the bottom freezer draw is hard to slide open and shut. The lubricant used seems to stop the function of the draw runner wheels? The draw is rather stiff because of this, it’s as if the wheels have clogged up with lube and the draw is just sliding over the top point of the wheels. Any advise would be much appreciated.
sorry - we haven't had that problem at all. maybe call your supplier, or even Panasonic
Hi we have never had that problem either so I suggest you follow Liz B advice and give them a call. It's a great fridge.
Hi Olly, Please call our call centre on 132600 to help assist you with your inquiry.
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