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Terrible after sales service
I have the older model of this fridge, which is also excellent.
But I'm leaving this review to advise about Panasonic's after sales service!
I discovered a leak from the bottom of the fridge recently. Investigations with a Panasonic technician determined the cause is due to the fridge the missing water evaporator pan at the back to collect water. This has also caused the bottom plate of the fridge to rust.
Panasonic have refused to send out a water evaporator pan or take any action to the rusting plate as the warranty period has lapsed. This is despite them delivering a defective fridge which is missing a key component!
Left hand hinge in new model?
Hi. The current model is four years old now. Any plans to release a new left hand hinge model soon please? Pretty please? We love the layout of the current model.
Purchased in June 2020 at Harvey Norman for $1,699.00.
So Far so Good.
So I have read a number of reviews of where people are not happy with the fridge, but I purchased it anyway as it was the fridge that had the largest fruit and vegetable case.
It is noisy but not all the time. So far I haven't experienced any dents but kids have left home so its just the two of us. I love how much longer I can keep fruit and veges in the crisper. I wanted to put celery in and so love that the crisper drawer is not divided. Normally I throw celery out after a week in the fridge but not now, it's been 4 weeks and is still ...crisp. There is more than enough storage on the shelves and in the doors for us. The freezer could be designed a little different, the ice cube does take up a bit of space, and probably doesn't need a divider and maybe that can be moved I haven't look. For me I'm very happy with the purchase and can overlook noise and the rest for the fact that I save $ on not having to throw out fruit and veges.
It is hard to control the temperature (no temperature display), loud and worst of all the vegetable case is narrower then the brackets and it falls through every time you pull or push the case and gets wedged between the brackets, when you try to release case plastic brackets are being damaged and shaved, soon there will be nothing holding the veggie case (hope the warranty and extended insurance will cover this type of bad design). Stay away from this model.
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I fell in love with the look of this fridge, great design and big enough for a family of 5, easy to clean. It is very loud though and vibrates through the floor, I keep it on the minimum to try and reduce the length of the noise but with little difference. I've had it for 9 months now and still the same. The stainless steel is very soft and easily damaged. Already had 3 dings in the first month. I have never experienced this with a stainless steel fridge before. A bit disappointing.
Love the design!..impressive Fridge.
Loving our new Panasonic Fridge! It has ample room for a family of 5. Great design with plenty of storage shelves for smaller condiments etc. Especially enjoy the meat cooler in the bottom of the fridge as it save having to freeze a lot of our weekly meat.
Great cooling & love the quick freezing button option for a boost when adding new items to the freezer after shopping.... Super quiet to run & being a glass shelving for ease of cleaning.
Only suggestion I have would be to omit the ice tray draw in the freezer & make a larger width freezer top draw.
Questions & Answers
Hi, what will happen if the door left open for a long period of time?
Please call our customer service team on 132600 and they will assist you.
How do you clean the outside of the doors on the stainless steel look side
Hi Leanne, Thanks for your enquiry, it best for you to contact our customer service team on 132600 for assistance.
Have a brand new Panasonic 551L Bottom Mount refrigerator. Less than one week old...the retailer is now away on Holidays. The freezer drawer is jammed solid on the left hand side (looking at the drawer) and refuses to open. the right hand side is willing but not the left. the drawer has not opened smoothly since purchase. Keiran - Murrumbateman 2582
Oh dear, not sure how I can help you with this but it is a great fridge. Maybe check the foot level. Have a Merry Christmas.
Thanks Mitch5. All good there! hoping Panasonic will get back to me in the morning,
Hi Keiran, sorry to hear you are having this issue. Please call 132600 for assistance.
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|Category||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators|
|Dimensions||1714 x 775 x 741 mm||1714 x 775 x 741 mm|
|Energy Rating||3.5 star(s)||3.5 star(s)|
|Household Size||5+ people||5+ people|
|Features||Foldable/Retractable Shelf||Foldable/Retractable Shelf|
|Weight||88 kg||88 kg|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Colour / Finish||Stainless Steel||White|
|Total Capacity||551 L||551 L|
|Fridge Capacity||398 L||398 L|
|Freezer Capacity||153 L||153 L|
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