ABSOLUTE RUBBISH!! DO NOY BUY PANASONIC!!!
Useless piece of crap and no answers from Panasonic technicians having reached out several times...avoid all all costs!!! Save time, money and your personal mental well-being and buy a different “reputable” brand with aftercare!!!
Purchased in December 2018 at JB Hi-Fi for $895.00.
I'd give a negative score if I could
Panasonic still sell this quite expensive and seemingly high featured dvr, but they have not updated its now very old network apps. The browser does not support the https protocols used almost exclusively now on the internet. This means you can not even update to a different browser using play store as play store will not accept login from an insecure, ie http, browser. So I can't get any of the catch up tv channels that want a user login because they too want https . This expensive pvr has other bad features. I regret ever buying this pvr and will never buy another Panasonic product again, and I'm happy to tell everyone what I think of Panasonic's contempt for its customers. The are many cheaper, better pvrs.
Purchased in July 2018 for $750.00.
Sometimes when I set it to record programs it just flashes the red "rec1" constantly rather than actually records but the really annoying thing is the blu-ray player will not put out any volume on blu-ray series. No problem on blu-ray movies but nothing for the series. Picture, no sound. I've called Panasonic about this and they "helpfully" got me to turn the unit off and on about a dozen times and then suggested I take it to a Panasonic tech who is miles away from me. Useless! So, yeah, one of the main reasons I bought this unit and it doesn't even work. Won't be buying Panasonic again.
Purchased in May 2019 at eBay for $549.00.
Unable to do basic things
NOT a TIVO alternative. Can not pause live tv unless you are recording it. Can not pause a recording and watch another channel. Very bad control. To many basic hic ups to list. I believe that all the great reviews are submitted by Panasonic staff. Third Panasonic purchase. Tv is ok. Home theatre product the worst I have ever bought.
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BEWARE - DOES NOT PLAY 4K DVD/VIDEOS - Despite 4K Badge!
Bought this unit and 4K OLED TV to watch 4K Videos as the clear BOLD 4K badging on the unit and tech data showed that it was 4K ...but it will not actually play 4K Videos as expected.....".cannot read this..."
I feel quite unimpressed by this deception and feel mislead by the Panasonic presentation and marketing information. Accordingly I cannot recommend it as a 4K device.
Questions & Answers
I registered an external hard drive, USB HDD 2TB, to my Panasonic DMR-BWT955. However, after registration the Panasonic DMR-BWT955 seems to kill the external USB HDD. The drive select says "No USB Connected". I could connect the USB HDD to my computer before but not after registering to my Panasonic DMR-BWT955. Cannot trust using another new external USB HDD. This happened to two new external hard drives. Very grateful for some guidance or a solution.
Hi John, Best to gave our customer service team a call on 132600 and they will assist you further.
how do i turn my tv off with the remote control. when i presss the tv button nothing happens. my tv stays on .
I have a 955 which worked well for a while. Now, programs recorded on the HDD will not play back. This was an intermittant fault at first, but is now chronic. Is there a fix?
It's a great player, however it doesn't play/not play if all is well. I would suggest contacting Panasonic Service Dept...
Hi Terry, please give us a call on 132600 and our customer service team will be able to assist you.
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