Peter
Peter

Cannot record from TV. Have had no problems, but after coming back from vacation I cannot record. Code D 78 showing on unit.

Panasonic
Panasonic   DM   

Hi Peter, please call our Customer Care Team on 132600 for assistance.

Brett G.
Brett G.

My player will not play the latest 4k dvd videos like top gun 2 but it will play movies from 2021

Panasonic
Panasonic   DM   

Hi Brett, Please give our customer service team a call on 132600 and they will assist you further.

Thanks

Kimbra S.
Kimbra S.

Why is my panasonic pvr showing D6 ? I have tried to.reset my pvr with no.luck. please help

Panasonic
Panasonic   DM   

Hi Kimbra, please give our customer service team a call on 132600 and they will assist you further.

Thanks

EARL'S NEW CAR
EARL'S NEW CAR

My panasonic dvd recorder is showing "Nav1" on the small screen. My recorded programs on hard drive are stuck. One recorded program shows a small letter "I" which I have not seen before. How do I restore the setting to normal?

Panasonic
Panasonic   DM   

Hi Earl's New Car, thanks for your enquiry & we are sorry for the difficulties you are experiencing. Please contact our Customer Service Team on 132600 for assistance. thanks

Paulbev A.
Paulbev A.

We bought a Panasonic DMR-PWT540 back from Australia when we returned to New Zealand It does not tune into NZ TV so we were wondering is there any any way it can. Its to good a unit to not be useable. Any help please appriciated. Regards Beverly

Panasonic
Panasonic   DM   

Hi Paulbev A, thanks for your enquiry, please call our Customer Service Team on 132600 for assistance.

ajay
ajay

Panasonic DMR-PWT540 The subtitles used to appear on a pre-recorded program or alternatively I could press subtitles while watching the replay and they would appear. However now I have to actually be watching the program with subtitles on before I record it. What has happened

Panasonic
Panasonic   DM   

Hi Ajay, I'm not sure but if you call 132600 our customer service team will be able to assist.

Thanks

Chris T.
Chris T.

My recording function has just stopped working overnight even though the until is still working to replay tapes shows and watch tv through. Please help!

Panasonic
Panasonic   DM   

Hi Chris, we would recommend starting with a factory reset. If this doesn't work, please contact our customer service team on 132600 for further assistance.

Barr
Barr

How do you disable Shop Mode

Have been enjoying the DMR-PWT540 for a few years but today it went into Shop Mode and all the colours are saturated. Does anyone know how to change it back to Normal Mode?

Lionel W.
Lionel W.

Unit worked perfectly yesterday, now when I switch on there is no picture, however the Tv screen shows it is set to HDMI .Unit window reads D20. TV works ok without using the DMR-PWT540. Cannot access the menu. guide - nothing. . Any ideas?

Sue
Sue

My unit is not responding to the remote. (New batteries in the remote.) How can i tell if the unit is dead or the remote is dead?

Panasonic
Panasonic   DM   

Hi Sue, if you can operate the unit from the main unit, then the remote will need to be replaced. Details on a spare parts distributor can be found here external link 

Judy H.
Judy H.

Not turning on only showing D6.

Panasonic
Panasonic   DM   

Hi Judy, try a reset at the wall and turn the unit back on. If that isn't successful, please contact Panasonic on 132600 for further assistance.

Unhappy
Unhappy

My player no longer plays blu rays, even ones that it used to play now don’t work. it works fine with normal disc.

Panasonic
Panasonic   DM   

hi and sorry to hear about the fault. Please contact our customer service team on 132600 and they can provide you the nearest service centre to inspect your unit.

Lester K.
Lester K.

My DMR-PWT540 has suddenly lost some channels from the channel list. Scolling the channel up and down finds every thing except all the Nine and Ten network channels. Tried Auto Tune with same result. Tried manual tune for Ch9 and it just sat there searching for ages till I got tired of it and exited. Any ideas?

Panasonic
Panasonic   DM   

H Lester, it would be best to do a factory reset. If you have no luck, please call our customer service team on 132600 for further assistance.

Martin
Martin

I have a Panasonic DMRPWT540 DVD Recorder / HD Tuner (Australia) I have a DVD disc n the unit and I cannot eject it. Any ideas???

Panasonic
Panasonic   DM   

Hi Martin, you may need a service centre to remove the disc, please contact our customer service team on 132600 for further assistance.

Martin
Martin  

Hi Thanks for your reply. I did finally manage to eject the DVD. I pressed the eject switch, just left it and waited for approx 30 minutes. The DVD unit seemed to get the message, the display changed from reading the disc back to normal display and allowed to eject the disc. Great machine and this is the first time it has let us down in 5 years!!! Great machine, would definitely recommend!!!

allanc
allanc

What do I need to do with a home made video (MPEG) to get it to play on my Panasonic PWT540?

Please can you advise?

Peterd
Peterd

How do i enter the code for LG Television ie 05 , 50 or 51 so that the TV operations buttons work on the remote for the Panasonic DVD Recorder DMRPWT540

colin
colin

How can I change the TV guide from Landscape to Portrait on my DMR-PWT540 Please

Allison
Allison

one day my blue ray disc player hdd recorder model number DMR PWT540, was working fine, next time I went to use it, when tuned on it comes up SET 1, you can not do anything pressed all buttons on remote it flashes but that it. no picture no sound, but it is still recording preset programs, have unplugged it then plugged it in again later. has made no difference.

Panasonic
Panasonic   DM   

Hi Allison, please contact our customer service team on 132600 for further assistance.

Chris
Chris  

Set 1 means the unit is set to use remote 1. Your remote somehow has been changed to a different number, Hold OK button and the 1 {one} button on remote for a few seconds to change to Set 1. Recorder will now operate perfectly. Different sets are available if you have more than one Panasonic unit. If they were on the same set, each time you used the remote, every machine would react. You can change the set number in initial setup if you need to. New Panasonics let you have I think 5 sets.

Davo
Davo

Hi, I moved to Norwest (Sydney) and the technician had to turn our aerial to point to the secondary transmission towers for better reception. He changed the frequencies on our DMR-PWT540GL to the 500 range and all was good. Since then there have been new channels to add and I just pressed OK to the message to search for new channels. All are ok except for the ABC channel 2 set. They have gone back to the 226.5 frequency. I have done manual tuning on the 30 band for channel 2 with a frequency of 543.5 and it successfully finds them. However, the player is still using 226.5 and our reception keeps breaking up. How do I remove or override the 226.5? Thanks.

Panasonic
Panasonic   DM   

Hi Davo, you are unable to control this via the recorder. Reception is controlled directly via the antenna. You would be best to get in touch with the technician that setup the antenna again. It is not possible to setup frequency ranges on the recorder as this is done by the antenna.

Davo
Davo  

Thanks. I'll give him a ring.

Steve T
Steve T

HI, when on internet functions like netflix, web browser, you tube, I keep getting operation failed message and it asks me to turn off device. Even when I do this it still keeps happening

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