- Sign in
- Write a review
Panasonic Slim-Line Ducted
S-125PF1E5B / U-125PZ2R5 (12.5kW), S-60PF1E5B / U-60PZ2R5 (6.0kW), S-71PF1E5B / U-71PZ2R5 (7.1kW), etc...
alex2001Perth, WA
- 27 reviews
- 44 likes
Panasonic outdoor unit at home very very loud. Well above 85db.
Panasonic has service technicians and won’t replace despite outdoor unit sounding like a World War II fighter aircraft on takeoff . By compare Mitsubishi unit I had installed on my workshop is whisper quiet. Wish Panasonic had not been installed on my 90 year old mums house. Can’t give a plug for Ford and Doonan West Perth in all of this. They’ve not returned calls.
Purchased in January 2019 at West Elm WA, Perth.
2 comments
Hi Panasonic
The outdoor unit noise was reported as a warranty fault. Panasonic sent your PERTH Service Contractor to examine. The advice from your technicians was that the outdoor unit is just very ... Read more
Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
alex2001asked
Why are your outdoor units so loud?
No answers
alex2001asked
How come Panasonic ask Jenny to contact their customer service but they don't do same for my review?
Maybe because I did contact customer service and they cant fix an inherent fault in the product?
Not good customer relations. Hey, Panasonic how about getting in touch and to offer a replacement for the outdoor unit and with something quieter?
No answers
Jenny Lasked
My unit is 6 months old , the first time it hit 35degrees in the Summer it packed up, the installer had to remove the 15 Amp circuit breaker and fit a 30 Amp to get it to work, let's hope it does not burn the house down. When it was 3 degrees a couple of days ago this Winter the heating packed up. The installer said it was the defrost stuck, he got it working. It is now very noisy, not happy with it, what can you do.?
2 answers
Panasonic Australia C.Panasonic
Hi Jenny. Please contact our customer service team on 132600 to discuss further.
Hi Jenny. Interesting that your Panasonic outdoor unit is now very loud. If you look at the review I have submitted along with video and audio attached I too have encountered the loudest outdoor unit I have ever heard. Panasonic sent service agents but there was little they could do and the sound at 82db I think exceeds environmental regulations. Perhaps Panasonic should be contacting all purchasers of these models and offer a replacement unit ?
Details
| Category | Ducted Air Conditioners | Ducted Air Conditioners | Ducted Air Conditioners | Ducted Air Conditioners |
|---|---|---|---|---|
| Price (RRP) | $2,735.00 | $2,823.00 | $3,981.00 | $3,981.00 |
| Features | Wi-Fi Smart Control | Wi-Fi Smart Control | Wi-Fi Smart Control | Wi-Fi Smart Control |
| Cooling Power | 6 kW | 7.1 kW | 10 kW | 10 kW |
| Heating Power | 6 kW | 7.1 kW | 10 kW | 10 kW |
| Reverse Cycle | Yes | Yes | Yes | Yes |
| Indoor Unit Dimensions | 290 x 1000 x 700 mm | 290 x 1100 x 700 mm | 290 x 1400 x 700 mm | 290 x 1400 x 700 mm |
| Outdoor Unit Dimensions | 695 x 875 x 320 mm | 695 x 875 x 320 mm | 996 x 980 x 370 mm | 996 x 980 x 370 mm |
| Max Indoor Sound Pressure Level | 35 dB | 35 dB | 38 dB | 38 dB |
| Max Outdoor Sound Pressure Level | 48 dB | 49 dB | 52 dB | 52 dB |
| Operating Temperature for Cooling | -10 ℃ to +43 ℃ | -10 ℃ to +43 ℃ | -10 ℃ to +43 ℃ | -10 ℃ to +43 ℃ |
| Operating Temperature for Heating | -15℃ to +24℃ | -15℃ to +24℃ | -15℃ to +24℃ | -15℃ to +24℃ |
| Manufacturer Warranty | 5 year(s) | 5 year(s) | 5 year(s) | 5 year(s) |
Visit official website
Other Ducted Air Conditioners
Mitsubishi FDUA Series
4.2(21)ActronAir ESP Platinum QUE
4.4(16)Panasonic Inverted Ducted
4.1(20)Breezair Supercool Range
3.9(17)Mitsubishi FDT Series
5.0(2)Kaden KD Series
5.0(1)ActronAir UltraSlim
4.0(1)Listing monitored by Panasonic representatives.
Related Articles
The best kitchen appliances in 2020!
Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available!
Nathan S.1 Nov 2019Best Fridges and Dishwashers in 2020!
These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout.
Wendy Z.12 Nov 2019
Other Ducted Air Conditioners
Mitsubishi FDUA Series
4.2(21)ActronAir ESP Platinum QUE
4.4(16)Panasonic Inverted Ducted
4.1(20)Breezair Supercool Range
3.9(17)Mitsubishi FDT Series
5.0(2)
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Panasonic Australia C.Panasonic
Hi Alex, sorry to hear about the fault with the unit, please contact our customer service team for further assistance on 132600