Park on King

Park on King

 Verified
Park on King
4.5

107 reviews

PositivevsNegative
89% · 9511 · 10%

Reviews

107 reviews
Kate
KateSydney, NSW
 

Best customer service ever

Stream-lined, efficient and very friendly (each staff member knew my first name and welcomed me by it as I was approaching). I was instantly driven to the terminal by a friendly driver. The best parking experience possible! Show reply
Mark and Suncy C.
Mark and Suncy C.Sydney, NSW
 

parking on the kings

Great place and great service will be back again soon thank you for the friendly service nice and clean
see you all very soon keep up the great work on time Show reply
Rod C
Rod CHunter Region, NSW6 posts
 

Great place to park

Very efficient operation with good customer service. Love the number plate recognition. Great rates and special deals from time to time. Good clean COVID safe no-delay shuttle service. Simple process if you overstay due to delayed flight. Show reply
RNP
RNPSydney, NSW3 posts
  Verified

Deducts 25% cancellation fee even for flights cancelled by the airlines due to pandemic

This company deducted 25% of the prepaid charges on my unused parking spot even when I gave them more than a week's notice of flights being cancelled by the airline due to the pandemic. The other option they gave me was a credit voucher for the full amount however due to the uncertainty of travel situations triggered by the ongoing pandemic, I opted to take the (partial) refund. When I tried to reason with them for a full refund, they just gave me a stock standard response about the company policy being for only 75% refund.

I felt that this lacked empathy on behalf of the company to deduct 25% on something over which the travellers have no control. This has left a bad taste in my mouth and they have lost my business for the future.

Tricia
TriciaSydney, NSW2 posts
 

Extracts 25% for Covid cancellation - totally unacceptable

Due to Covid, I had to cancel family holiday and received 100% refund from Jetstar and Airbnb. But not from park on king who want 25% for doing nothing at all. Bear in mind, that I paid in full 5 months ago, so they have already benefitted from having my money for these months. I will never use this company again as this is pure gouging.
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Tony G.
Tony G.Sydney, NSW2 posts
 

Won’t fully refund due to flight cancellations/ COVID

I’ve used them before, but will a few flights being cancelled (Covid) and no prospects of future flights, their policy is only to pay 75%

Well that’s not good enough - even the Airport parking at the domestic terminal fully refunded.

I will never be using them again

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R Maddocks
R MaddocksSydney, NSW
 

Best Parking at Airport

I only ever park my car with Park on King when traveling, Easy Online Booking, Friendly staff, Shuttle is excellent
Definitely highly recommend using Park on King for stress-free parking  Show reply
Trace
TraceSydney, NSW2 posts
 

Best there is

Easy to get to, heaps of parking, staff are friendly. shuttles always running. Def recommend these guys. One trip I returned to a flat battery, and they got me going again no problems. Show reply
Paul
PaulMid North Coast, NSW
 

Great experience!

The service from the workers at the facility were excellent from the front desk to the drivers. The whole experience was excellent. On return from Melbourne we rang and waited about 1 minute for our bus to arrive. We stayed at the ibis across the road and asked about getting a lift in the morning. No problem! Will us it again and again! Show reply
Joanne K.
Joanne K.Hunter Region, NSW
 

Best and friendliest customer service

We very recently used the service of Park on King and it was the easiest, friendliest and most well organised company I have ever used. The whole process was stress free, which is important when starting and returning from a holiday. Thank you to all that helped with our experience being so positive.
 Show reply
piyanuch t.
piyanuch t.
 

Excellent car parking

Very convenient parking with excellent service pick up and drop off at airport. Feel very safe when I park my car here. I strongly recommend to try this car parking. Show reply
Michelle
Michelle2 posts
 

Best airport shuttle service

Highly recommend Park on King for their service, reliability and value for money. I have been using their services for many years now and always been happy with the drop off and pick up service. Show reply
Rasti Jovasevic
Rasti Jovasevic
 

Great place to park

Great service awesome customer service.
This is by far best place to park at Sydney Airport. Great rates if booked ahead prices are even better. Friquent shuttle service makes transit a breeze, would highly recommend this place for all your travels
 Show reply
Nicholas Z.
Nicholas Z.Sydney, NSW
 

Best Car Park Ever!

Best Car Park in Sydney. So convenient and cheap. From booking to arriving and even leaving everything has been flawless. Having used POK since 2019 I have never been disappointed. Keep up the great work  Show reply
Simon
SimonSydney, NSW
 

The Best Service by a mile

Always use Park on King when we travel interstate. Awesome service & always gets you to airport on time. Cheaper than parking at the airport & The Best Service by a mile.  Show reply
Ben
Ben2 posts
 

Why pay twice the price?

Efficient service, friendly staff. I have used the car wash service twice and can highly recommend it.
Easy pickup and drop off near the terminals, and very short ride to and from the car park.
Rewards scheme is an added bonus for regular users. Show reply
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Seena
Seena5 posts
 

No refund for cancellation due to Covid

Our flights were cancelled within 24hrs due to Covid and were not offered a refund as the T&C's state 48hrs notice of cancellation. We were not given 48hrs of our flight cancellation. I feel this is very poor as it was beyond our control. A credit would have been appropriate.
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Paru
ParuSydney, NSW2 posts
 

Great Service

Loved the service, staff very friendly and professional, my flight was delayed but the shuttle came to pick us up within few minutes. Instructions easy to understand, parking area nice, with lights and covered. Loved it. Show reply
Matthew Shenton
Matthew ShentonCanberra Central 2601, ACT2 posts
  Verified
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CeeDee57
CeeDee57Sydney28 posts
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Domenic R.
Domenic R.
 

Excellent service

Steven and the team are 5 star! Excellent service and very professional. Easy to use website, very convenient and always on time. Eleni at the desk is so helpful. Thankyou Show reply
tee
tee9 posts
 

Best service and so reliable

You get great customer service always at Parking on King,
so reliable, so easy to book online,
We always park our car here now.
Staff are always so friendly and helpful,
Always on time picking up the airport too
thankyou Show reply
Roshan N.
Roshan N.Sydney, NSW2 posts
 

Excellent Parking Spot

Friendly and very helpful staff. About to make my next booking. Perfect location and very reasonable price for parking. Can even get your car washed with no hassle at all. Show reply
coorg k.
coorg k.
 

Excellent service, competitively priced, lot of offers

I have used Park on Kings now nearly 6 times, their service is excellent. As they send regular specials on parking, this makes it attractive and the price for parking is competitively priced. Show reply
Alick Anderson
Alick AndersonSydney, NSW
 

Hassel and worry free airport parking

I use Park on King for personal and business trips and find the booking, parking and airport transfers hassle free. They have competitive rates and all round friendly service. Highly recommended. Show reply
Maree K
Maree KSydney, NSW
 

Park on King is the King of Airport Parking

My family and I love using Park on King every time we fly because of the convenience and security it offers us as well as their friendly customer service, expedient airport shuttle service, easy online booking with various parking level options to suit every budget. Show reply
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Craig
CraigSydney, NSW3 posts
 

Sydney Airport Parking

I use Park on King often and find the whole process simple and easy - from booking on the web through to showing up and having my rego auto noted for auto enter. The team are very friendly and the shuttle to the terminals is a good service. I will use them all the time and recommend to other travelers if you want no hassle parking service. Show reply
Gabrielle
Gabrielle2 posts
 

The best ever customer service experience!

Totally hassle free airport parking! Warm, friendly service at every point. Online booking is convenient and service desk help too. Takes the nightmare out of negotiating Sydney Airport. Very reasonably priced. Will always use this service from now on. Show reply
Olivia
Olivia
 

Easy convenient Airport parking

I have used Park on King on numerous occasion. The location is easy to find. The Price is competitive! Drop off and Pick up is very easy! No miss Flight! Show reply
Steve C.
Steve C.Sydney, NSW
 

A great airport parking experience

Welcoming and friendly staff provide great service getting you to and from the airport with minimum delay. The prices have been the best and I hope they can maintain the value in the future. Show reply
Zita S
Zita SSydney, NSW5 posts
 

Best Sydney Airport Parking and Shuttle Service

Our driver Adam was lovely! So polite and friendly and great conversation. This is our 2nd time using POK and I highly recommend them. Their service is A1 and their staff are amazing! Show reply
EPas
EPasSydney, NSW
 

The best parking facility in Sydney

The team at Park on King are the absolute best and make the whole airport parking experience wonderful. Shout out to Adam and Eva for their incredible service every single visit. Show reply
Nan
NanSydney, NSW4 posts
 

easy to use

it was very easy to navigate. The drop off and pick up service went smoothly. The undercover section is good. The whole experience is efficient. The people are friendly and helpful Show reply
Ram
Ram2 posts
 

great price, easy access

i have used POK in 2 occasions! Excellent customer service, easy access to airport ! i feel safe when i leave my car and go on holiday! very friendly driver and always on time! will be using again and again! i will surely recommend them to my friends Show reply
issy d.
issy d.Sydney, NSW
 

Best parking ever

Always the best service at Park on King. I have been using their carpark once a week for the last month and a half and can't fault them. Staff are very friendly and always willing to help. Show reply
Anthony T
Anthony TSydney Surrounds, NSW
 

Park on King is KING

Park on King is Great and easy parking for the Airport. Quick, Friendly service, and competitively priced what else could you ask for. No need to look elsewhere, I always park here and will keep doing so. Show reply
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April L.
April L.
 

Great service

Park on king were great for us, we were unsure about Sydney parking and didn't want to drive to the airport. We were driven to the airport to leave, then picked up after a quick call to the number provided on check in. The driver was great and made us feel relaxed and excited about our trip! Thank you! Show reply
Cameron
Cameron2 posts
 

awesome service & great staff

awesome service & great staff, always greeted by name and all team are very friendly. Always have space available and VIP system is also fantastic, great that you keep your own key Show reply
Ingrid
IngridSydney4 posts
 

So easy, affordable and friendly

Travelling with my two kids, I needed to have my car close to the airport. I trialled Park on King and was very pleasantly surprised. Safe and fast friendly service. Show reply
harry_nguyen
harry_nguyenSydney Surrounds, NSW17 posts
 

Best parking service around Sydney Airport!

5* service. Thank you for your prompt, well organised & secured service. Recommended friends & families and they are all happy. Next booking will try premium car wash and hope everything will be fine. Show reply
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