- Verified customer
Excellent quality but very rude admin staff’s response
Excellent product quality in a very best price and quick installation. Sales consultants are very good, However we have experienced very rude admin staff’s response even after their own mistake.
We purchased blinds for our double storey house for what we thought was a great price. Unfortunately, Patel and his team did not inform us that once the plantation blinds are installed and the fly screen is behind them then we can never ever wash our windows. A year on and we had a professional window cleaner come to wash our windows but he could not and we were told these were the worst designed plantation shutters he had ever seen. In the bathroom, Patel's team nailed the entire plantation blind to the window so it can't even be opened. We...told Patel about this but he refused to take responsibility. When pressed he said he could come and remove them so we can remove the flyscreens but he would not commit to a date and time. Extremely disappointed! Once this company takes your money they don't care about their customers!
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