3 photos
Paul's Cleaning

Paul's Cleaning (page 2 of 7)

Melbourne, Sydney
3.8 from 175 reviews · View Statistics
See the Best House Cleaning Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Paul's Cleaning

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Acceptable job but could have more attention to detail

published

Paul's cleaning did an okay job on the focus areas being the kitchen and the toilets. However they could have asked what I would have liked to be thrown and what I would like to have kept. Also if I didn't point out the wardrobes were still dusty it would not have been picked up. The cleaners seemed a bit on the slow side for their hourly rate. All in all an okay job but leaves some room for improvement.

Paul's Cleaning
Nate T.Paul's Cleaning

Carpet Cleaning

published

They did a great job on my carpets! Recommended for sure. they came on time and were friendly and efficient

Michael
MichaelMelbourne

Good cleaning job

published

I was happy with the service expect the cleaners arrived hours after scheduled start time due to unforeseen circumstances (they did SMS me 15 minutes before the time I was allocated saying they would be late). However they did apologies and gave me a discount voucher for a future cleaning service. In the end they did a good job.

Diana G
Diana GSydney

Unprofessional, poor oven cleaning

published
Diana G
Diana G

I would like to update my comments.
Paul's Customer Service team contacted me after learning of my dissatisfaction with their service. They seemed genuinely apologetic and provided a full refund, as well as a voucher for a future service.

Paul's Cleaning
Nate T.Paul's Cleaning
House Cleaning Services

Find out how Paul's Cleaning compares to other House Cleaning Services

Know better, choose better.

Compare all
Liz 1234
Liz 1234Sydney

End of lease clean guarantee isn't real

published

I booked online an end of lease clean as there was a guarantee of a bond refund and that it would be up to the standard of my landlord.
It wasn't and the pictures clearly show this.
I sent these through to Paul's cleaning and have now spoken to three people within their customer service team who have told me that they cannot give me any update on when it would be re-cleaned.
Due to the lack of response and the new tenants moving in they have charged me another professional clean.
I am out of pocket $335. I may have well as left the place uncleaned.
Totally stressed out and devastated to use such an unprofessional company.
Do not use. It's not worth the hassle.

Liz 1234
Liz 1234
Paul's Cleaning
Nate T.Paul's Cleaning
Levi Tsung
Levi TsungAU
  • 9 reviews
  • 9 likes

Paul's cleaning Unreliable service

published

Booked ducted cleaning with this company and they changed the date and time four times!! They took money out of my credit card and can not provide the service!! This company is a S C A M!! DO NOT TRUST THEM!!

Paul's Cleaning
Nate T.Paul's Cleaning
Gihee
GiheeRockdale

Unprofessional, unreliable service!!! Terrible!!

published

Booked 1 month in advance and made full payment for end of lease bond for tomorrow afternoon 31st July 2017 1pm. They rang and left voice message of cancellation this morning.
So stressful. Luckily found cleaner through real estate agent for Wednesday in last minute.

Paul's Cleaning
Nate T.Paul's Cleaning

Professional

published

Reliable and fair price. Turned up on time and did a thorough job. I would recommend this service for carpets.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Paul's Cleaning

Great job!

published

Great job! Done quickly and efficiently, Ash was very respectful when entering and exiting our home. Would highly recommend :)

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Paul's Cleaning

House Cleaning Services

Find out how Paul's Cleaning compares to other House Cleaning Services

Know better, choose better.

Compare all
Sarika
SarikaSydney
  • 3 reviews
  • 3 likes

Not worth it!!

published
Paul's Cleaning
Nate T.Paul's Cleaning
Mxx
MxxGreater Melbourne (Inner), VIC
  • 2 reviews

Fantastic result!!

published

The tenant previously engaged a carpet cleaner but received very bad result, which is make the carpet worst than before steam clean. So, I have to request the tenant engaged the second time steam clean.

Pauls cleaning provide a good result. At the end of the result,the bond refunded to the tenant.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Paul's Cleaning

Great job from start to finish!

published

Thank you so much, super easy booking service. My serviceman showed up early and completed the job quicker than I expected. The carpets look like new again. Fantastic service, thank you.

House Cleaning Services

Find out how Paul's Cleaning compares to other House Cleaning Services

Know better, choose better.

Compare all

Good cleaning

published

The personal was nice. They did a good Job. Not perfect but pretty good. Definetly would horE again. Good Job.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Paul's Cleaning

airsolaja
airsolajaGreater Melbourne (Metropolitan), VIC
  • 49 reviews
  • 19 likes

On time and good service

published

They offered competitive prices, prompted and good service . The service answered my expectations and I have no complaints. Thank you.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Paul's Cleaning

Jack
JackSydney

Phenomenal​ Service

published

Would absolutely recommend, nothing has been too difficult or hard for them to undertake. It's been an especially complicated clean with a difficult real estate agent and Paul's Cleaning have been nothing but accommodating. Would definitely use on the next time!

Joy
JoyMelbourne
  • 2 reviews

Great job! House is spotless. Will use them again.

published

The two guys did a great job on a older house whose cleaning was well overdue. Bathroom grot gone, stove shiny and not a dust in sight.
Most of the hard stains were removed and old carpets turned out looking almost new. Good price as well. Thank you.

Excellent work...

published

Great couple of lads with a great work ethic. My building manager had recently declared my oven the dirtiest in the block and the technician had refused to perform a minor fix on it until it was professionally cleaned. Ninety minutes and some serious elbow grease later and the oven was a million times better. I won't say like brand new as a team of 10 with a week's worth of effort couldn't have done that but for me it was worth every cent!

Steam cleaning service

published

With only 48 hours notice & on a Sunday, Pauls cleaning service were able to steam clean the carpets when I moved out of a rental property. They did a great job, were courteous & the price was as expected. I would recommend.

Looks New

published

Was hesitant about moving into an old rental however Pauls Cleaning made the carpets look and smell new again. The stains that were on the floor are hardly visible and it just feels germ free. Thank you! (and sorry for the three flights of stairs you had to climb!)

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Paul's Cleaning

DISGUSTING service and unreliable

published

Don't bother booking them. They'll charge the "holding fee" off you and then reschedule per their convenience.

We booked for a weekend end of lease cleaning days in advance only to be called on the day to be told the service was unavailable. Don't bother with the "5 star" reviews. I read those too.
My card had been charged 425 and while you're prob going to get that refunded, just know when you reschedule in short notice, you'll be out 100s more and they don't even need to take responsibility for it.

Go elsewhere, you'll end up doing it anyway.

Paul's Cleaning
Nate T.Paul's Cleaning

Would not recommend!

published

Feel very ripped off by the service given as they refused to comeback after calling them the same day as I wasn’t happy with the service provided. I have now been told its passed the 3-day guarantee and the cleaners refuse to come out to clean the apartment properly and unwilling to cooperate. Will now have to get another cleaning company in to get my bond back as the apartment has failed the end of lease inspection . Waste of money and waste of time.

Andrew
Andrew

Since then I have received a partial refund which I accepted.

Paul's Cleaning
Nate T.Paul's Cleaning

Perfect

published

Great job, our oven looks new, even though it had been left absolutely filthy by the previous tenant. Would definitely recommend.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Paul's Cleaning

Great job and excellent service

published

Turned up on time, did a great job and the carpet looks a thousand times better. Great company to deal with and would use them again.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Paul's Cleaning

I'm glad I have found Pauls cleaning

published

Best and prompt service great dealing with Paul's cleaning. Reception is so courtesy and deals with professional manner would highly recommend to my clients

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Paul's Cleaning

Good job

published

They done a good job but I was expecting that they was gonna move the forniture to clean everywhere instead of work around it

Paul's Cleaning
Nate T.Paul's Cleaning
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Paul's Cleaning

Page 2 of 7

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.