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Paul's Warehouse Physical store

Paul's Warehouse Physical store

2.4 from 38 reviews · View Statistics

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Jove

JoveSydney Surrounds, NSW

  • 3 reviews
  • 2 likes

Deteriorating

published

When the Rockdale store first opened about 3-4 years ago, there was some great gear. Ballgowns/evening wear for $50, branded wear at great prices. Some pieces were a bit shop soiled but the prices reflected this. Next year, not as good but still some decent clothes and shoes to be found. Then it got worse...and worse. This place is now depressing, almost every item is shop soiled, torn, bits missing. They call it B grade, but it’s way worse. Absolute rubbish. It’s depressing. They should sell all items for $5 and burn the rest and shut down for good. Never again. Shame. Such promise initially...

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Annie

AnnieSydney, NSW

Bargains to be had if you have the time

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peter

peterHobart, TAS

  • 14 reviews
  • 12 likes

Out of Stock

published

Although it looks like a lot of variety on offer I have always end up disappointed on several occasions as they never seem to have wide fittings 2E for my feet . I buy my shoes online now.

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James Craigie

James CraigieSydney, NSW

  • 2 reviews

Second hand shoes

published

I visited the homebush store today. I've never visited Pauls Warehouse so thought it might be worth a visit how wrong could I be. I was extremely shocked at the condition of this shop it is a health hazard it absolutely stinks. The clothing is in terrible condition and looks like its been worn in other words second hand. I looked for a pair of shoes and was shocked to find that most of the shoes had visible wear and tear like they had been worn multiple times. Whoever owns Pauls Warehouse should be ashamed of themselves its an absolute joke I will never go back.

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Pauls warehouse prospect. Great.

published

This store is great but you must go in person. The stock changes often. Goes down in price after a Certain time. I love it. Got winter skirts shoes tops and excellent accessories today. You need to keep an eye on What you want. And need time to look

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nahid z.

nahid z.Sydney, NSW

absolute waste of time! worst customer service!!

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Joe K

Joe KSydney, NSW

  • 4 reviews
  • 6 likes

No improvement for this Rockdale shop

published
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FastTurtle

FastTurtleMelbourne

  • 26 reviews
  • 16 likes

It is what it is. Can’t expect too much.

published

Shop was an organised mess and low rent - as expected. Staff were ok and reasonably friendly, not any different from most retailers. It is a bargain warehouse - so not too sure why some people are expecting a fancy shop. (That out of the way).

The trick with this place is to make sure you know what you like and look very carefully. Genuine and honest bargains to be had. Found the place to be great for kids, office and semi formal wear.

No problems with returns either.

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Rude customer service

published

In Rockdale store today picked few things and went to request price check and pay, got told that all long sleeve items not reduced despite having two big racks marked $5. Person on the counter extremely rude and argumentative really doubt she had any customer training. Unable to know how to use listening skills or hear the me as a customer kept interpreting. Apparently they have instructions that any long sleeve item with date August 18 they can sell for $5, this off course known to staff not to customers. Terrible. As she was rude, I asked for a manager and listen to the SHOCK she was the store manger, what an example to others working with her and poor customers. She refused to give her name. Worst experience ever.

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Very disappointed

published

The smell in this shop is disgusting.. it’s the smell of second hand clothes and some shoes !! It’s buy one get one free but they put prices up so high that you’re not really getting one free !! It’s like a garage sale !!! Shop is a miserable mess !!

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DKT

DKT

  • 31 reviews
  • 43 likes

Not sure if shoes are authentic

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PatAnt

PatAntGreater Melbourne (Metropolitan), VIC

Shocking customer Service

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Njj

NjjSydney Surrounds, NSW

Please do not shop here

published

Paul's warehouse does it best to yell at the customer. Rude staff and no manner. Please do not shop at the store. No wonder why online shopping becomes big part.

Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceAs advertised
Not happy

Not happyBrisbane

All crap models that look fake or second hand

published

Displayed like an op shop, don't have any current models all Crap you would not want , looks like there all fake knock offs. Shop is run by inexperienced kids with no idea. Woodridge store qld , "says it all". Everything just looks cheap and nasty don't waste your time. But how they display their shoes is an absolute joke. A WHOLE WALL OF----! Don't know how they can still be in business. I feel ripped off just going there. Listen to all these reviews, not everyone can be wrong. Spent long enough talking about this store, just go to another shop like rebel sport and see the difference. Better quality with helpful staff that have a brain. They aren't cheaper prices just cheaperly made shoes. DONT DO IT.

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Fake not real shoes

published

Husband and I both purchased top of the line new balance and muzuno running joggers... you would think for the top tier models and price they would be comfortable and not make your feet feel like they've been standing in thongs all day. We have owned multiple versions of these joggers and never experience this... they have to be selling non-genuine products such as waste of money so disappointed.

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Arthur Woodhouse

Arthur WoodhouseMetropolitan Adelaide, SA

  • 2 reviews

Fake Shoes

published

(Adelaide) Shoes sold here should come with a free can of spray glue. Bought 2 pairs of sport shoes and the soles on both began to flap as I walked with days of purchasing them. I had to glue them back weekly. Haven’t been and will never go back.

Andrea

AndreaSydney

Customer service

published

Yesterday at the Rockdale Paul Warehouse totally unprofessional, rude staff. When I saw the Manager who happened to be the Regional Manager I went to try to talk to him about his staff. He was utterly rude to me, one staff came there yelling at me, he did not ask her to stop or leave. No wonder why the staff behaves the way they behave.

James

James

  • 9 reviews
  • 20 likes

Do NOT shop here

published

This store has dirty second hand looking clothes. They will not give you a refund although they will tell you they do. Just go and take a look at how bad it is , it will make you laugh .

Great Bargains, customer service is not ideal.

published

I've been a regular customer since past 10 years, this store has some wonderful bargains and had no issues with authinticity of the products. However, it is a run out product store which sells the run out models which are atleast 1-2 years old stock.
The customer service is not ideal, especially if you want to return and I believe that is by design to discourage people to return. I didn't had a rude experience with them, but won't be surprised as most of the staff seems to be minimum wage overworked youngsters who are not trained in the customer service or to handle complaints.

Ange

AngeGreater Melbourne (Metropolitan), VIC

  • 14 reviews
  • 8 likes

A bit deceiving

published

We had been here once before and got some good bargains. But the sale that was advertised this weekend 6/7 October was quite deceiving. Things were advertised as being 70% off were on the racks but when it came time to pay at the register in fine print it said these prices weren't available until 2019. If that was the case they shouldn't have been out . Very deceptive

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CategoryPhysical Shops and Footwear Shops & Brands
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots
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