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Paul's Warehouse Physical store

Paul's Warehouse Physical store

2.4 from 38 reviews · View Statistics
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Reviews

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Jove
JoveSydney Surrounds, NSW
  • 4 reviews
  • 2 likes

Deteriorating

published

When the Rockdale store first opened about 3-4 years ago, there was some great gear. Ballgowns/evening wear for $50, branded wear at great prices. Some pieces were a bit shop soiled but the prices reflected this. Next year, not as good but still some decent clothes and shoes to be found. Then it got worse...and worse. This place is now depressing, almost every item is shop soiled, torn, bits missing. They call it B grade, but it’s way worse. Absolute rubbish. It’s depressing. They should sell all items for $5 and burn the rest and shut down for good. Never again. Shame. Such promise initially...

Product Quality
Incentivised Review No
Annie
AnnieSydney, NSW

Bargains to be had if you have the time

published
Product Quality
Customer Service
peter
peterHobart, TAS
  • 15 reviews
  • 12 likes

Out of Stock

published

Although it looks like a lot of variety on offer I have always end up disappointed on several occasions as they never seem to have wide fittings 2E for my feet . I buy my shoes online now.

Product Quality
Customer Service
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James Craigie
James CraigieSydney, NSW
  • 2 reviews

Second hand shoes

published

I visited the homebush store today. I've never visited Pauls Warehouse so thought it might be worth a visit how wrong could I be. I was extremely shocked at the condition of this shop it is a health hazard it absolutely stinks. The clothing is in terrible condition and looks like its been worn in other words second hand. I looked for a pair of shoes and was shocked to find that most of the shoes had visible wear and tear like they had been worn multiple times. Whoever owns Pauls Warehouse should be ashamed of themselves its an absolute joke I will never go back.

Product Quality
Customer Service

Pauls warehouse prospect. Great.

published

This store is great but you must go in person. The stock changes often. Goes down in price after a Certain time. I love it. Got winter skirts shoes tops and excellent accessories today. You need to keep an eye on What you want. And need time to look

Product Quality
Customer Service
nahid z.
nahid z.Sydney, NSW

absolute waste of time! worst customer service!!

published
Product Quality
Customer Service
Joe K
Joe KSydney, NSW
  • 4 reviews
  • 6 likes

No improvement for this Rockdale shop

published
Product Quality
Customer Service
FastTurtle
FastTurtleMelbourne
  • 26 reviews
  • 17 likes

It is what it is. Can’t expect too much.

published

Shop was an organised mess and low rent - as expected. Staff were ok and reasonably friendly, not any different from most retailers. It is a bargain warehouse - so not too sure why some people are expecting a fancy shop. (That out of the way).

The trick with this place is to make sure you know what you like and look very carefully. Genuine and honest bargains to be had. Found the place to be great for kids, office and semi formal wear.

No problems with returns either.

Product Quality
Customer Service

Rude customer service

published

In Rockdale store today picked few things and went to request price check and pay, got told that all long sleeve items not reduced despite having two big racks marked $5. Person on the counter extremely rude and argumentative really doubt she had any customer training. Unable to know how to use listening skills or hear the me as a customer kept interpreting. Apparently they have instructions that any long sleeve item with date August 18 they can sell for $5, this off course known to staff not to customers. Terrible. As she was rude, I asked for a manager and listen to the SHOCK she was the store manger, what an example to others working with her and poor customers. She refused to give her name. Worst experience ever.

Product Quality
Customer Service
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Very disappointed

published

The smell in this shop is disgusting.. it’s the smell of second hand clothes and some shoes !! It’s buy one get one free but they put prices up so high that you’re not really getting one free !! It’s like a garage sale !!! Shop is a miserable mess !!

Product Quality
Customer Service
DKT
DKT
  • 40 reviews
  • 50 likes

Not sure if shoes are authentic

published
Product Quality
Customer Service
PatAnt
PatAntGreater Melbourne (Metropolitan), VIC

Shocking customer Service

published
Product Quality
Customer Service
Njj
NjjSydney Surrounds, NSW

Please do not shop here

published

Paul's warehouse does it best to yell at the customer. Rude staff and no manner. Please do not shop at the store. No wonder why online shopping becomes big part.

Incentivised Review No
Return Claim MadeNo
Product Appearance As advertised
Not happy
Not happyBrisbane

All crap models that look fake or second hand

published

Displayed like an op shop, don't have any current models all Crap you would not want , looks like there all fake knock offs. Shop is run by inexperienced kids with no idea. Woodridge store qld , "says it all". Everything just looks cheap and nasty don't waste your time. But how they display their shoes is an absolute joke. A WHOLE WALL OF----! Don't know how they can still be in business. I feel ripped off just going there. Listen to all these reviews, not everyone can be wrong. Spent long enough talking about this store, just go to another shop like rebel sport and see the difference. Better quality with helpful staff that have a brain. They aren't cheaper prices just cheaperly made shoes. DONT DO IT.

Product Quality
Customer Service

Fake not real shoes

published

Husband and I both purchased top of the line new balance and muzuno running joggers... you would think for the top tier models and price they would be comfortable and not make your feet feel like they've been standing in thongs all day. We have owned multiple versions of these joggers and never experience this... they have to be selling non-genuine products such as waste of money so disappointed.

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Details

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CategoryPhysical Shops and Footwear Shops & Brands
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots
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