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Paul's Warehouse Physical store

Paul's Warehouse Physical store

2.4 from 38 reviews · View Statistics

Reviews

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James Craigie

James CraigieSydney, NSW

  • 2 reviews

Second hand shoes

published

I visited the homebush store today. I've never visited Pauls Warehouse so thought it might be worth a visit how wrong could I be. I was extremely shocked at the condition of this shop it is a health hazard it absolutely stinks. The clothing is in terrible condition and looks like its been worn in other words second hand. I looked for a pair of shoes and was shocked to find that most of the shoes had visible wear and tear like they had been worn multiple times. Whoever owns Pauls Warehouse should be ashamed of themselves its an absolute joke I will never go back.

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nahid z.

nahid z.Sydney, NSW

absolute waste of time! worst customer service!!

published
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Rude customer service

published

In Rockdale store today picked few things and went to request price check and pay, got told that all long sleeve items not reduced despite having two big racks marked $5. Person on the counter extremely rude and argumentative really doubt she had any customer training. Unable to know how to use listening skills or hear the me as a customer kept interpreting. Apparently they have instructions that any long sleeve item with date August 18 they can sell for $5, this off course known to staff not to customers. Terrible. As she was rude, I asked for a manager and listen to the SHOCK she was the store manger, what an example to others working with her and poor customers. She refused to give her name. Worst experience ever.

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Very disappointed

published

The smell in this shop is disgusting.. it’s the smell of second hand clothes and some shoes !! It’s buy one get one free but they put prices up so high that you’re not really getting one free !! It’s like a garage sale !!! Shop is a miserable mess !!

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PatAnt

PatAntGreater Melbourne (Metropolitan), VIC

Shocking customer Service

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Njj

NjjSydney Surrounds, NSW

Please do not shop here

published

Paul's warehouse does it best to yell at the customer. Rude staff and no manner. Please do not shop at the store. No wonder why online shopping becomes big part.

Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceAs advertised
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Not happy

Not happyBrisbane

All crap models that look fake or second hand

published

Displayed like an op shop, don't have any current models all Crap you would not want , looks like there all fake knock offs. Shop is run by inexperienced kids with no idea. Woodridge store qld , "says it all". Everything just looks cheap and nasty don't waste your time. But how they display their shoes is an absolute joke. A WHOLE WALL OF----! Don't know how they can still be in business. I feel ripped off just going there. Listen to all these reviews, not everyone can be wrong. Spent long enough talking about this store, just go to another shop like rebel sport and see the difference. Better quality with helpful staff that have a brain. They aren't cheaper prices just cheaperly made shoes. DONT DO IT.

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Fake not real shoes

published

Husband and I both purchased top of the line new balance and muzuno running joggers... you would think for the top tier models and price they would be comfortable and not make your feet feel like they've been standing in thongs all day. We have owned multiple versions of these joggers and never experience this... they have to be selling non-genuine products such as waste of money so disappointed.

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Arthur Woodhouse

Arthur WoodhouseMetropolitan Adelaide, SA

  • 2 reviews

Fake Shoes

published

(Adelaide) Shoes sold here should come with a free can of spray glue. Bought 2 pairs of sport shoes and the soles on both began to flap as I walked with days of purchasing them. I had to glue them back weekly. Haven’t been and will never go back.

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Andrea

AndreaSydney

Customer service

published

Yesterday at the Rockdale Paul Warehouse totally unprofessional, rude staff. When I saw the Manager who happened to be the Regional Manager I went to try to talk to him about his staff. He was utterly rude to me, one staff came there yelling at me, he did not ask her to stop or leave. No wonder why the staff behaves the way they behave.

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James

James

  • 9 reviews
  • 21 likes

Do NOT shop here

published

This store has dirty second hand looking clothes. They will not give you a refund although they will tell you they do. Just go and take a look at how bad it is , it will make you laugh .

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Vivienne

VivienneHobart

Terrible customer service.

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Jdn

JdnMetropolitan Adelaide, SA

  • 2 reviews
  • 3 likes

The local dump is cleaner

published

Just returned from Paul's in adelaide wow over priced garbage is to say the least staff that lie and are clearly not happy working there.i questioned why there warehouse prices are higher than leading sports stores well what do you know no response be warned stay far far far away from them or get burnt

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Worst staff in any business.. Fake brands

published

Adidas shoes print wearing off after 2 days. Staff were the most unhelpful I've ever encountered in any business. My opinion is they sell fake brands. Avoid Thornton store at all costs.

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KIM

KIMKILLARNEY VALE

Unexchangeable

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Ron

RonHunter Region, NSW

  • 12 reviews
  • 8 likes

Awful service

published

Went to thornton store expecting to buy 2 pairs of shoes to only walk out with nothing. Firstly the staff looked like 13 yr olds who had no concept of customer service, in fact they changed the price of some shoes in front of customers with a texta right after someone brought that pair of shoes thinking it was less than it was! Then had a quiet argument about if they should tell the customer or not! Seriously! So after asking the 13yr olds for my size in 4 different pairs of shoes (12) they didn't have my size in any of them! The clothing there is for smaller people or people who like spray on clothes if you're bigger than a large.

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Unhappy customer

published

I think paul wearhouse should learn to have there sales clear so you they wouldnt have annoyed customers with this buy on get one free stuff like if your gonner post sales at least have it in clear writting.

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Never Again.

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Terrible service

published

Went to pauls in dandenong after phoning up just to check if they fit kids shoes.yes was the answer. Very disappointing when we got there no fitting available. Pauls need to put people in there that know qwhat they are doing not young people who ate not interested. NB shoes are cheaper at the NB factory and fit.

Not cheap and people there have no idea

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Paul's Warehouse Physical store

Details

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CategoryPhysical Shops and Footwear Shops & Brands
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots
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