Bargains to be had if you have the time
The store is a clearance warehouse. Nothing fancy and it’s layout is an organised chaos. The clothes and shoes available are all unsold/returned clearance outlet clothes from the USA. They may be from last season or go back a few years. The key to shopping here is that you must have lots of time to hunt for the bargain. They sort clothes under style - knits, tshirts, dresses, pants, long sleeve etc. There is minimal size sorting. If you’re after a size 14, you might find it next to a size 26 which might be next to a size 10. There are designer ...items available but you must search them out. I’ve seen the most amazing Gucci boots in the glass cabinet but alas, not in my size. If you’re after a full wardrobe you can find lots of filler items and evening attire. I can’t think of anywhere else in the world where you can buy a beautiful lightweight genuine wool and rayon blend knit autumn top for $3! Of course, there is stuff that isn’t great too (tears in garments, shop soiled) but overall the quality is good. It’s not the most glamourous shopping experience but bargain hunters aren’t after that. Dedicate a few hours to the search and you will be rewarded. The clothes are new, not secondhand. As far as staff being rude as I’ve read in other reviews, I’ve always found them to be courteous even when dealing with rude customers. I don’t like their bag check policy but after the manager explained that it’s random checking, I don’t feel so targeted anymore.
It is what it is. Can’t expect too much.
Shop was an organised mess and low rent - as expected. Staff were ok and reasonably friendly, not any different from most retailers. It is a bargain warehouse - so not too sure why some people are expecting a fancy shop. (That out of the way).
The trick with this place is to make sure you know what you like and look very carefully. Genuine and honest bargains to be had. Found the place to be great for kids, office and semi formal wear.
No problems with returns either.
Great Bargains, customer service is not ideal.
I've been a regular customer since past 10 years, this store has some wonderful bargains and had no issues with authinticity of the products. However, it is a run out product store which sells the run out models which are atleast 1-2 years old stock.
The customer service is not ideal, especially if you want to return and I believe that is by design to discourage people to return. I didn't had a rude experience with them, but won't be surprised as most of the staff seems to be minimum wage overworked youngsters who are not trained in the customer service or to handle complaints.
Find out how Paul's Warehouse Physical store compares to other Footwear Shops & Brands
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|Category||Physical Shops and Footwear Shops & Brands|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Variety of Labels|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Casual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots|
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