??!
1 photo
Paul's Warehouse

Paul's Warehouse (page 3 of 10)

Online store, Physical store
1.7 from 193 reviews · View Statistics

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
nahid z.

nahid z.Sydney, NSW

absolute waste of time! worst customer service!!

published
Joe K

Joe KSydney, NSW

  • 4 reviews
  • 6 likes

No improvement for this Rockdale shop

published
FastTurtle

FastTurtleMelbourne

  • 26 reviews
  • 16 likes

It is what it is. Can’t expect too much.

published

Shop was an organised mess and low rent - as expected. Staff were ok and reasonably friendly, not any different from most retailers. It is a bargain warehouse - so not too sure why some people are expecting a fancy shop. (That out of the way).

The trick with this place is to make sure you know what you like and look very carefully. Genuine and honest bargains to be had. Found the place to be great for kids, office and semi formal wear.

No problems with returns either.

Footwear Shops & Brands

Find out how Paul's Warehouse compares to other Footwear Shops & Brands

Know better, choose better.

Compare all

Rude customer service

published

In Rockdale store today picked few things and went to request price check and pay, got told that all long sleeve items not reduced despite having two big racks marked $5. Person on the counter extremely rude and argumentative really doubt she had any customer training. Unable to know how to use listening skills or hear the me as a customer kept interpreting. Apparently they have instructions that any long sleeve item with date August 18 they can sell for $5, this off course known to staff not to customers. Terrible. As she was rude, I asked for a manager and listen to the SHOCK she was the store manger, what an example to others working with her and poor customers. She refused to give her name. Worst experience ever.

Very disappointed

published

The smell in this shop is disgusting.. it’s the smell of second hand clothes and some shoes !! It’s buy one get one free but they put prices up so high that you’re not really getting one free !! It’s like a garage sale !!! Shop is a miserable mess !!

DKT

DKT

  • 31 reviews
  • 43 likes

Not sure if shoes are authentic

published
PatAnt

PatAntGreater Melbourne (Metropolitan), VIC

Shocking customer Service

published
Njj

NjjSydney Surrounds, NSW

Please do not shop here

published

Paul's warehouse does it best to yell at the customer. Rude staff and no manner. Please do not shop at the store. No wonder why online shopping becomes big part.

Not happy

Not happyBrisbane

All crap models that look fake or second hand

published

Displayed like an op shop, don't have any current models all Crap you would not want , looks like there all fake knock offs. Shop is run by inexperienced kids with no idea. Woodridge store qld , "says it all". Everything just looks cheap and nasty don't waste your time. But how they display their shoes is an absolute joke. A WHOLE WALL OF----! Don't know how they can still be in business. I feel ripped off just going there. Listen to all these reviews, not everyone can be wrong. Spent long enough talking about this store, just go to another shop like rebel sport and see the difference. Better quality with helpful staff that have a brain. They aren't cheaper prices just cheaperly made shoes. DONT DO IT.

Footwear Shops & Brands

Find out how Paul's Warehouse compares to other Footwear Shops & Brands

Know better, choose better.

Compare all

Fake not real shoes

published

Husband and I both purchased top of the line new balance and muzuno running joggers... you would think for the top tier models and price they would be comfortable and not make your feet feel like they've been standing in thongs all day. We have owned multiple versions of these joggers and never experience this... they have to be selling non-genuine products such as waste of money so disappointed.

Arthur Woodhouse

Arthur WoodhouseMetropolitan Adelaide, SA

  • 2 reviews

Fake Shoes

published

(Adelaide) Shoes sold here should come with a free can of spray glue. Bought 2 pairs of sport shoes and the soles on both began to flap as I walked with days of purchasing them. I had to glue them back weekly. Haven’t been and will never go back.

Andrea

AndreaSydney

Customer service

published

Yesterday at the Rockdale Paul Warehouse totally unprofessional, rude staff. When I saw the Manager who happened to be the Regional Manager I went to try to talk to him about his staff. He was utterly rude to me, one staff came there yelling at me, he did not ask her to stop or leave. No wonder why the staff behaves the way they behave.

James

James

  • 9 reviews
  • 20 likes

Do NOT shop here

published

This store has dirty second hand looking clothes. They will not give you a refund although they will tell you they do. Just go and take a look at how bad it is , it will make you laugh .

Horrible Customer Service

published

Deceiving sale saying 81% off but only 25% off in the actual store. Waited in line for about an hour just to find that the pricing was ridiculous! Went back the next day to return something as the item didn't fit and they said they couldn't return it because apparently if an item doesn't fit it's change of mind which is wrong. The store is overcrowded, there is stuff all over the floor and also the store smelt very bad. Waste of time and money, customer service horrible; Do not shop here.

Shubi

Shubi

  • 4 reviews
  • 6 likes

False advertising

published
Footwear Shops & Brands

Find out how Paul's Warehouse compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
FranRossScar

FranRossScarMelbourne

  • 4 reviews
  • 3 likes

An Expensive Op Shop Don’t Bother

published

If I could rate this with 0 stars I would. Went to the Dandenong South Store. The store looks like one big untidy teenagers room. Stuff everywhere and a weird smell. Never mind the bucket of water sitting in the middle of an aisle... the clothing looks second hand or at least 15 years old and the prices don’t reflect that! There are 3 different prices depending when you buy (very confusing) . Didn’t see any designer brands. What a waste of my time.

Wouldn't recommend unless you want to buy second hand items

published

The store is not clean and piles of clothes. The items didn't look new. For second hand items it's over priced. I couldn't wait to get out of that place. Wasted my time.

Jess

JessGreater Melbourne (Outer), VIC

  • 5 reviews
  • 4 likes

Might as well go to your local Op Shop

published

I saw the add thinking it was new designer clothes, Listen to the reviews on here and don’t waste your time.
I drove 40 mins each way for no reason, Even smells the same as my local op shop.
Second hand items at higher than new prices don’t bother.

Factory or op shop????

published

Be careful if buying in this store some of the item has been used and you can't return it. It happens to me and we complaint that's it's been used we were just told some of the item are pre owned. I'm shocked I thought I'm shopping In a factory outlet but I'm shopping in an opshop. Very disappointed. Not coming back.

Gribbs1

Gribbs1AU

  • 5 reviews
  • 8 likes

Worst retail experience of my life false advertising

published

Like a bad opportunity or st Vincent’s shop, not an outlet none of the the things there people would buy new strange discontinued lines allot of the merchandise highly suspect false radio advertising lured me and family there and I could not have been more disappointed I love outlet stores in the USA which rate 10 this store is 0.5 of 1 don’t waste your time

Page 3 of 10
See all Paul's Warehouse reviews

Questions & Answers

giulia s.

giulia s.asked

Paul's Warehouse

Hi guys!!! Are you still selling Vans???

No answers
Ingrid

Ingridasked

Paul's Warehouse

** DEFINITE SCAM **
Same as everybody else - got socks - have advised Paypal but obviously everybody else have done this as well. $90 is a lot in these time to loose so still have fingers crossed that paypal will refund, surely paypal needs to put an alert so no more payments are made through. Wish I had seen this website sooner - another victim.

No answers
Anthony O.

Anthony O.asked

Paul's Warehouse

Do U do afyerpay

1 answer
JBZ
JBZ

Unfortunately not

Get an answer from our members

Details

Compare both Paul's Warehouse
CategoryOnline Shops, Physical Shops and Footwear Shops & BrandsPhysical Shops and Footwear Shops & Brands
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots
Compare both Paul's Warehouse

Visit official website

Other Footwear Shops & Brands

Previous
YesStyle

YesStyle

4.6
(5,114)
Luxe.It.Fwd

Luxe.It.Fwd

5.0
(114)
Birdsnest

Birdsnest

4.8
(136)
Showpo

Showpo

4.4
(3,965)
JENNEN Shoes

JENNEN Shoes

4.8
(101)
Hello Molly

Hello Molly

4.4
(502)
ASHLEY LIM

ASHLEY LIM

5.0
(47)
The Iconic

The Iconic

4.0
(2,628)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.