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Paul's Warehouse

Paul's Warehouse

Online store, Physical store
1.7 from 193 reviews · View Statistics

Reviews

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Jove

JoveSydney Surrounds, NSW

  • 3 reviews
  • 2 likes

Deteriorating

published

When the Rockdale store first opened about 3-4 years ago, there was some great gear. Ballgowns/evening wear for $50, branded wear at great prices. Some pieces were a bit shop soiled but the prices reflected this. Next year, not as good but still some decent clothes and shoes to be found. Then it got worse...and worse. This place is now depressing, almost every item is shop soiled, torn, bits missing. They call it B grade, but it’s way worse. Absolute rubbish. It’s depressing. They should sell all items for $5 and burn the rest and shut down for good. Never again. Shame. Such promise initially...

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRockdale
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peter

peterHobart, TAS

  • 14 reviews
  • 12 likes

Out of Stock

published

Although it looks like a lot of variety on offer I have always end up disappointed on several occasions as they never seem to have wide fittings 2E for my feet . I buy my shoes online now.

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationMoonah
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Joe K

Joe KSydney, NSW

  • 4 reviews
  • 6 likes

No improvement for this Rockdale shop

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRockdale and Campertown
SizingSlightly small
Product AppearanceNot as advertised
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DKT

DKT

  • 31 reviews
  • 43 likes

Not sure if shoes are authentic

published
Product Quality
Customer Service
Incentivised ReviewNo
Store LocationSunshine
SizingTrue to size
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Ross M

Ross M

  • 2 reviews
  • 2 likes

Great price, low quality.

published

Bought a pair of New Balance tennis shoes from here last year that lasted me no more than 3 months before holes surfaced in the bottom (usually get 1-2 years out of a decent pair MINIMUM!).
Also bought a pair of running shoes for preseason footy which unfortunately weren't supportive enough and I've been on the sidelines for 8 months with stress fractures.
It's been a bad experience to say the least.

John

JohnSYDNEY

  • 4 reviews
  • 2 likes

Be WARNED!!!

published

service quality

published

Pricing in stores

published

The pricing needs to be looked at....i spent 2 hours looking at clothes that had markdown prices on the labels only to be told that these prices were effective in March....is that written in the fine print? If so that is not good for the customer....i selected 6 items and left with 1..why are they labeled like this? Not consumer friendly at all.......

Gain000

Gain000South-Eastern Region, NSW

  • 4 reviews

Prices ok - service was very ordinary

published

Simply picked a couple of running shoes and asked if they had size 8.5 - NO was the answer only go up to 7 or 7.5, picked a couple more, got same answer, everything was a bother. Finally asked to be shown what they did have in an 8.5. Managed to buy a NB runner after much huffing and puffing. REALLY - if you don't want the job, don't work there.

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d w

d wcentral coast

  • 2 reviews
  • 4 likes

Worst customer service

published

They forget customers make the place operate, so a hello would help. Worst customer service anywhere and it makes me not want to buy there stuff.

paul

paultookley

what a joke

published

How can you pretend to sell what you cant deliver, for eg. After not having the corect size in 3 of my first choices, then give me shoes that dont match price!

ljsayuri

ljsayuriMetropolitan Adelaide, SA

  • 3 reviews
  • 1 like

Carefull in Adelaide store!! They don't pack all items you had paid for

published

Check you bag before you get out of the store to be sure that all that you have paid for is in there.
I was there on the 26th of Nov and when I got home notice that one item was missing. I rang and agreed with some one to go back the next day, when I got there no one has any idea what I was talking about, they took photocopy of my receive and said that they were going to check the security camera and ring me back. I haven't heard from them.
Good products/price if you are able to take home all that you had paid for

peach_rich

peach_richGreater Melbourne (Inner), VIC

  • 3 reviews
  • 2 likes

A risky option for buying clothes and shoes online

published

Don't be fooled by online specials...

published

I recently bought a pair of jordan's and new balance from pauls and both were display pieces. With the new balance, its not a big deal but Jordan's ...not acceptable. Might be because of a scumbag manager but still unless mentioned no one should get display pieces .
Real Shoddy Paul... real shoddy..
Cheap when on specials (about 100% markup otherwise)
shoddy online experience

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Questions & Answers

giulia s.

giulia s.asked

Paul's Warehouse

Hi guys!!! Are you still selling Vans???

No answers
Ingrid

Ingridasked

Paul's Warehouse

** DEFINITE SCAM **
Same as everybody else - got socks - have advised Paypal but obviously everybody else have done this as well. $90 is a lot in these time to loose so still have fingers crossed that paypal will refund, surely paypal needs to put an alert so no more payments are made through. Wish I had seen this website sooner - another victim.

No answers
Anthony O.

Anthony O.asked

Paul's Warehouse

Do U do afyerpay

1 answer
JBZ
JBZ

Unfortunately not

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Details

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CategoryOnline Shops, Physical Shops and Footwear Shops & BrandsPhysical Shops and Footwear Shops & Brands
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots
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