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Pazstone

Pazstone

1.9 from 27 reviews

Reviews

(5)
(1)
(0)
(2)
(19)
  • Customer Service
    1.0 (4)
  • Timeliness
    1.0 (4)
  • Job Satisfaction
    1.0 (2)
  • Rates and Fees
    1.8 (4)
Kylie M

Kylie MDarling Downs, QLD

Omfg is this for real

published

I had a measure done 2 weeks before Christmas. They asked for deposit week before Christmas and guaranteed it would be done Friday before Christmas...they were a no show...have tried to call many many times and emailed with no reply...now I read this...I contacted them direct for quote....and have paid $4000 I feel sick...what do we do????

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
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Mar

MarSydney Surrounds, NSW

My kitchen cupboards are great if only I cant use the kitchen no stone thanks paz

published

Paz I cant tell you how bad there service is . Paid the installation fee only to be told my my kitchen installer that they are now in receivership no word from ikea paid ikea for the stone ikea should be making it right with there clients but no nothing I spoke to them to be told they are working on it but two days latter and still nothing from them for a billion dollar company that is not how they should run things easy fix pay Enother stone company to do the job even if it cost them so disappointing . My kitchen installers are the best at least I have an oven as they came and connected it but still ikea should be looking after us

Customer Service
Rates and Fees
Timeliness

Company in Receivership

published

IKEA confirmed with me that Paz Stone has gone into receivership!!
Have tried to call them but their number is disconnected. So incredibly disappointed, have been waiting 6 weeks, now I understand why.

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Charlie

CharlieGreater Melbourne (Metropolitan), VIC

Be Aware! They will take your money and go into receivership last minute

published

Ordered and rushed to pay deposit through Bunnings as Paz stone staff member pressurised for money then business went into 'receivership' a week before Christmas. Even the day before they were still taking orders and are getting away with it again. Company is also called essential stones - watch out!

Customer Service
Rates and Fees
Timeliness

An absolute joke of a company

published
Customer Service
Rates and Fees
Timeliness
Job Satisfaction
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Seeking a fair go.

Seeking a fair go.South East Queensland, QLD

  • 23 reviews
  • 20 likes
  • Verified customer

Good products let down by unreliability of installers.

published

Splashback is a disaster

published

Splashback remains unfinished after 3 months I have gaps between my glass and the cupboards and Paz and the kitchen designer/installer just blame one another and I am no closer to having a kitchen thats looks professional and finished. I have arranged to be home for several measuring appointments, re-measuring (which they even charged me for), two failed delivery appointments (didn't turn up as planned and then a week later arrived with a piece of glass without the powerpoint cut into it) and then several meetings when I've been unhappy with the product

Hook you in then lie about delivery date

published

We were told three weeks for installation, then after they forgot to process the order for over a week, they then say it's four weeks on top of the week they were sitting doing nothing.

It is VERY inconvenient not having benchtops and the fact they lie like this is crazy. Very very disappointing!

KJS

KJSSouth East Queensland, QLD

  • 2 reviews
  • 1 like

What a disgraceful company

published
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Phil.T.

Phil.T.South East Queensland, QLD

Over Promise and under deliver! Still waiting for install after weeks after full payment.

published

Took the day off work to accommodate the installation. Hour or so before its due they call to say they are not coming it hasn't meet the QA test. They have in the contract if you make them change the install date with late notice they will charge you $150. This of course only works one way. Week later promised a definitive time with a phone call. Now the phone call is overdue by days. What's wrong with you people?????

Janice

JaniceGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 5 likes

Comedy of Errors, Avoid at all Costs

published
GloQui

GloQuiSouth East Queensland, QLD

Avoid like the plague!

published

This company is an absolute joke! We ordered through IKEA Brisbane and have been playing with us for more than 2 weeks! We have paid the stone bench more than a month ago and no signs whatsoever of when are they going to install. They keep cancelling and cancelling and pushing dates, taking time from work for nothing, and on top of that, YOU the customer have to CALL THEM to ask about dates for work. They will never, ever call you. "We can't promise a date because if we can't go, we don't want to look back' is their pathetic answer every single time. IKEA, if you read this, find another supplier, this company is an absolute disgrace!

Sarah

Sarah

  • 7 reviews
  • 1 like

Terrible company, and terrible service.

published
Meg29

Meg29Metropolitan Adelaide, SA

  • 6 reviews

A Great Job

published

We used Paz Stone Adelaide directly NOT through Bunnings or Ikea , and they were on time for measuring for CaesarStone for an island bench and splashback ,quick cutting turnaround time and perfect installation. We are thrilled with the job

Awesome!!

published

Paz Stone Brendale, Very efficient, professional service right from ordering at IKEA, measure up and then installed in know time at all.
Always called ahead of time to give an ETA. Shout out to Jakob and his offsideder who installed the stone, you guys were nothing short of professional! Thanks we love our benches.

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Love our Stone benchtops!

published

Love our Stone benches, great service and fast install, couldn’t be happier with their service. Cheaper than anywhere else. Thanks Paz l, we love our kitchen!

Ellen

EllenMetropolitan Adelaide, SA

  • 13 reviews
  • 4 likes
  • Verified customer

Slow to get job done

published
Jak1965

Jak1965Melbourne

4th Replacement Still a nightmate

published

We have just had our 4th replacement after many dramas over 7 years. Now this one has tiny black pitt holes throughout our snow stone bench top.
You can feel the holes. Still waiting on response

Gerard

GerardHurstbridge

  • 3 reviews
  • 2 likes
  • Verified customer

An absolute nightmare

published
  • Verified customer

Steer clear of Pazstone

published
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