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Pearce's Child Restraints

Pearce's Child Restraints

5.0 from 14 reviews

Reviews

5.0

14 reviews
5
(14)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    4.9 (9)
  • Return Claim MadeYes (0) · No (8)
  • Customer Service
    5.0 (9)
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Highly recommended especially for first time parents

published

Really great service ... not only did they install the car seat but also included fantastic education on how to get baby into the car seat and secure them correctly. It gave me confidence as a first time mum as they talk you through it and even get you to do a hands on run through.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Shore, NSW
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Saranya

SaranyaSydney, NSW

Exemplary service

published

1. They suggest the best child restraint based on our requirement
2. Fitting the restraint in car hardly took less than 10 mins
3. Only Britax products are sold
4. Very good service and training offered on usage

Customer Service
Product Quality
Return Claim MadeNo

Absolutely five star!

published

Great service and great advice is their point of difference from other companies and they really excel in both. Mitch was superb. He not only fitted my car seat but gave us a very enjoyable training session on putting my baby in it properly. The training is so important and other companies don’t do this. This made a huge difference as my car seat had been installed by two other companies before but my baby absolutely hated the car and screamed whenever she was in the car. I knew deep down something wasn’t right even though many people said their babies screamed too and it’s just one of those things. My baby no longer screamed in the car after seeing Mitch because she was correctly positioned. Thank you. I recommend you to everyone!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth shore hospital car park
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Bill

BillSydney, NSW

Thank you

published

Mitch is knowledgeable and committed to ensuring our kids car seats are fitted perfectly. We have had all our car seats fitted and checked with Pearces with absolute satisfaction. Thankyou

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThornLeigh
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Excellent knowledge and service

published

Used Mitch to install 3 car seats across our back seat. He listened to our request, supplied the seats and fitted them. Extremely knowledgeable, happy to explain and answer any questions. Great service! Would highly recommend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRoyal Northshore Carpark
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Peter

PeterSydney, NSW

Great products, service and training

published

We have used Pearce four or five times now. Their products are excellent, fitting is expert and service outstanding. Lucy and Mitch can’t do enough and their playground is wonderful

David Frith

David FrithSydney, NSW

Excellent installation

published

Very professional installation at short notice on a Saturday afternoon. We were instructed on how to adjust settings and install the seat. A very positive experience, we'll worth the one hour trip.

Customer Service
Product Quality
Store LocationPearce's child restraints- Mona vale
Lyn

LynHunter Region, NSW

Drive 3 hours to have car seats fitted with Pearce’s

published

We are grandparents and having car seats installed properly is paramount. We drive 3 hours and each time The seats are installed and we are educated on how our grandchildren should be restrained. Could not speak more highly of Lucy and Mitch.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMona Vale
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Friendly and very helpful

published

I'm a grandmother and when it came time to have a car seat installed for my grandchildren my daughter recommended Pearce's where she had gone for her two seats.
I was a little nervous so was pleased to find the service friendly and helpful, with clear and patient instructions on how to use the seat and, most importantly, how to keep the straps from becoming twisted!
I feel confident that my grandchildren are safe and comfortable when we go out in the car together.
Thanks so much.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPearce's Child Restraints
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Monique B.

Monique B.Sydney, NSW

Fitting in two car seats

published

We had one child seat and one newborn car seat to install, they were very friendly and knowledgeable about each car seat and they explained everything they did while doing which was very helpful to us, we would definitely go back when we need to upgrade again

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMona vale
See all answers
Laura

Laura

  • 2 reviews
  • 3 likes

So impressed with Pearce's child restraint service!

published

I don't normally write reviews but I was so impressed with my visit to Pearce's at North Shore Hospital today! I had my baby capsule installed and my toddler seat changed and the guy was so helpful, he took about 1/2 hr to show me how to use and adjust the seats properly. I felt silly that I had it so wrong with the first, the belts were twisted and the height was totally wrong. I wish I'd gone to Pearce's with number 1!

gaweleczek

gaweleczekBrisbane

  • 5 reviews
  • 3 likes

Awesome level of service

published

Within half an hour it was explained to me why my installation was incorrect, had the child restraint re-installed and was educated about all features that my child restraint has to offer. On top of that it was very easy to schedule an appointment. I am very happy with the level of service.

LadyOfThree

LadyOfThreeQLD, 4570

  • 123 reviews
  • 55 likes

Amazing experience!

published

Pearces child restraints was excellent! We were able to get the capsule we needed, at a fraction of the price which meant savings! The customer service person i spoke to was just lovely and helped me organise everything. I didnt feel it was difficult at all and the capsule itself was in great condition.

Janet11

Janet112100

  • 2 reviews
  • 1 like

The best service received, would go back!

published

Hired a baby capsule from Pearce's Child Restraints and received excellent service. Pricing was fair and responses from staff prompt and efficient - very approachable and friendly. Will be purchasing our next car seat from them for sure! Have happily recommended to friends and family and would not hesitate to do so again.
Efficient service and good value for money
None at all

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