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reliable network, just a little problem with bad connection to staff when making a query, hard to clearly hear. But overall satisfied. No data problems....and don't know WHY I've been charged for overseas call or missed call?
Reliable speedy internet. Much better than my previous provider. Nil dropouts at home, which was the issue with the previous provider. Good network coverage and a decent amount of data.
Very pleased I found Pennytel
I am very happy with this new carrier, Pennytel. The rates are far more competitive to all other pre-paid services. I have even recommended Pennytel to my friends and one even switched today. The only complaint I have had is that in our area, Telstra has been working on the lines twice since my signing up, and this has caused me to have little to no service for a few days. Inconvenient, but not really Pennytel's fault. Otherwise I'm very pleased with the value for money.
Good no fuss service delivery and billing.
Geographic coverage has been good and reliable. Billing has been painless and service quality perfect. Very happy with my move to Pennytel and look forward to continued high service levels.
Telstra Network poor in Surf Beach 2536
Telstra Network poor in Surf Beach 2536
Coverage was better with Optus
Oddly enough signal appears to be boosted on weekends
Very happy with plan cost only $16 per month
Thirty words woo hoo
So far so good
At East Bowral (Alice Ave) we only see Telstra 3G @ 2 bars, not 4G as in town. We understand there We understand that there was an upgrade recently but we have not seen it.
Not to bad but reception could improve.
The cost is ok and transfer was easy. However it seems like the reception is worse on Pennytel than regular telstra. It seems like the bandwidth for data and the signal strength are both limited on the telstra re sellers networks such as Pennytel I can easily compare this as I have a regular telstra sim card in my phone for work. I understand that the bandwidth should be limited but having the calls drop out due to what appears to be a lesser signal strength is very annoying but I guess you get what you pay for.
Happy and good sevice
The network coverage is good and the customer service helpfully and happy to give information as required.Waiting time is ok and the staff have all the answers that are askef
Excellent when the service Activation successfully
Activation with Port-in from Optus network is terrible, it takes too long and fail sometime. I have to web chat to get the service going. It sometime partially activated (i.e. Can receive calls but can't make going call). Please improve the activation process with port-in from Optus network.
Be much better if unlimited data was offered
Network coverage is excellent. Have only occassionally experienced call drop out, but prior to signing up with Pennytel had contant call drop out with the other provider. So am happy.
Data download speed is pretty quick
Not bad at all
It is good most of the time. Sometimes phone won't let me answer a call but that could be phone not Pennytel's fault. I get as good a go as if with Telstra but less than half the price.
JUST THE SAME
Mid North Coast NSW Pacific H'way blackspots, absolutely no reception. Bad reception at my home in Lakewood NSW. Part of Telstra so no surprise really. I was hopeful. BUT so much cheaper for the same deal as Telstra with same coverage or Optus with almost non-existent coverage at my home
Service is working well
So far I have found Pennytel's service to be as satisfactory as my previous telco. I have not had any major problems with few dropouts and the data download speed appears to be fine.
good coverage and no dropouts and no problems with the service at a very good price for both of our phones with plenty of data and great customer service and mothley statments
Quite good Except can’t receive verification codes
Phone and data, customer services are good. Just don’t know why can’t receive verification codes from Google, Twitter, Instagram, etc. Can this be fixed? This is no good and troublesome being not be able to receive those codes. Otherwise, everything ok.
this is so good lots better
oh this is lots better than my last provider with the same coverage but for a lot better price. have not
experinced any dropouts. have not had any dramas with the contract
Network is reliable and we had no issues to report so far . Download speed is good and we have not had any dropouts so far although we hardly traveled from home because of the coronavirus restrictions
VALUE FOR MONEY
So far every bit as good as our previous supplier at a fraction of the cost which to my wife and I is an important consideration as we are on the Aged Pension.
I have noticed no difference in the download speed.
Generally a very satisfied customer.
I needed help within new connection, the Customer Help Dept. were very helpful an made the transition very easy to understand and implement.
Well done your help was very much appreciated.
Great price for a Telstra network!
We use the 3G network and we have never had a problem with drop outs or bad reception. In the country we need a provider that uses the Telstra network and Pennytel was one of the only ones that gives your voicemail.
Service excellent inLaunceston Data usage at lake leake very poor my residence data download speeds are very slow have to go elsewhere to pay bills or to do banking phone service lake leake ok
Get what you pay for
Technical service is okay (considering its Telstra, not Pennytel). No option for international MMS bundle. Don't understand privacy and spam. "We're here to help" is a contradiction in terms. No option to remove from "Marketing" emails, might have to look elsewhere because of this single issue.
Service is so very dubious that I cannot rely on it.
Grabben Gullen, NSW 2583 has incredibly poor coverage making farm/business life so very hard.
Are there any plans to improve this area?
Currently school children are unable to access the internet with their Google Classroom work.
Easy to see what you have left, not for some country areas FB & Gmail work fast enough for me on a basic Alcatel U5 ph.
Works well in suburbia but not in some Western Australian country areas that we have visited recently. At Calingiri people with Telstra had good reception we had none. At Jarradale
Excellent value and service
Haven't had any dropouts and everything is going OK. What else can I say to make up to 30 words. Why do you want 30 words?
don't download much data, so can't say
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