Pennytel

Pennytel

 Verifiedpennytel.com.au
Pennytel
4.4

1,317 reviews

PositivevsNegative
86% · 1,131143 · 11%
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Plan Type
  • Pre-Paid Sim Only (39)
  • Post-Paid Sim Only (94)
  • Post-Paid with Phone
Value for Money
4.7 (131)
Customer Service
4.4 (119)
Local Reception
4.1 (117)
Transparency
4.3 (107)
Easy to switch over
Reliable connection
Great value for money

Reviews

133 reviews
Unusual Sandgroper
Unusual SandgroperPerth, WA15 posts
  Verified
Value for Money
Customer Service
Local Reception
Transparency
Whata
WhataSouth West, WA2 posts
 

Billing

Send account payments out 3 weeks before it is due Show details ·  3
Value for Money
Customer Service
Local Reception
Transparency
Michael P
Michael PAU3 posts
 

Good Value .. Helpful Support

Had a Rockey Start signing up phones for family use. Ensure when first signing up and asked who is using the phone, they mean who is responsible for the phone. Once signed up you can manage multiple phones on the account.

After a few iterations of support I found a helpful agent and sorted our account out.

I find the plans and coverage to be superb, and even better with Wifi Calling now working with the Telstra network. Show details ·  1

Value for Money
Customer Service
Local Reception
Transparency
peter T36
peter T36South-Eastern Region, NSW3 posts
 

Value for money certainly

Very cost effective even tho the system is second tier and can be a little slow.
Having said that, Pennytel is great and uses Telstra infrastructure which is way more reliable than Optus in the country. Show details ·  1
Value for Money
Customer Service
Local Reception
Transparency
Paul
PaulWimmera, VIC2 posts
 

not sure

Overall the service has been satisfactory to good
i have noticed the coverage in my shed for phone service is not quite as good Show details ·  2
Value for Money
Customer Service
Local Reception
Transparency
Mike R.
Mike R.South East Queensland, QLD
 

So far so good

No dropouts yet, but we haven't been too far from home, this question will be better answered when we go on a trip. We have not experienced slow data downloads. Show details ·  1
Vic T
Vic THunter Region, NSW
 

Great phone service

Very good and reliable network coverage. Have had no dropouts so far. Download speeds seem sufficient and faultless. All in all it is a great service. Can fully recommend Pennytel to anyone. Show details ·  1
Value for Money
Customer Service
Local Reception
Transparency
Mark
MarkVictoria18 posts
 

Dam Good

Living in rural area Penneytel has filled most of the coverage gaps that i was starting to get by my previous provider. No problems going overseas either costs are good rang the service number before going to see how it works and found them to be very helpful and polite.
I have now swapped my wife's phone over hope the coverage continues. Show details ·  1
Value for Money
Customer Service
Local Reception
Brian J.
Brian J.Murrumbidgee Region, NSW2 posts
 

I give you 4 stars, because 5 would be perfection. no one or any entity is perfect. Pennytel however come damn close,

I have found/had no problems with the network. No problems with download either. In fact all is well with the service. Cheap efficient and reliable. One can't ask for anything more, Show details ·  1
Value for Money
Customer Service
Local Reception
Transparency
Peter
PeterSouthern and Hills, SA3 posts
 

You asked for it

Its ok so far for me on Kangaroo Island. I dont use my smart phone very much for calls, only sometimes txts. I use it for Skype when its turned on and I am away from my PC at home. I doubt very much that I am using so many MB at all per month, but it would be nice for you to let me, and your other customers know how many MB we use monthly. I'm 79 yrs young, quite deaf, and hate voice mails, so I delete them when they appear on my phone. I would like them stopped to enter my phone if possible. Thank you. Show details ·  1
Value for Money
Customer Service
Local Reception
Transparency
John r
John r2 posts
 

Reasonable reception in poor areas

Only one bar of reception at home. Have to rely on wifi calling. Otherwise very hapy with the service. Can reception be improved? I asmit the tevious carrier was no better Show details ·  1
Value for Money
Local Reception
Craig Penman
Craig Penman
 

good service

overall good service with a good price , meets my needs. Occasional loss of signal, or slow response when checking in, other people go in front and they have faster check in . Show details ·  1
Value for Money
Local Reception
Edward
EdwardLogan City44 posts
 

Service OK

The hassle is if you have to make phone contact with PennyTel, the response to my query was, the next day call, from PennyTel. A call back is better than none! However had I known about that to start with, I wouldn't have joined PennyTel Show details ·  1
Value for Money
Customer Service
Local Reception
Transparency
Garry S.
Garry S.Illawarra, NSW2 posts
 

Best I've had to date

Look everything is as promised, what more can you ask for? I never used my mobile very much only turned it on when I needed to make a call. Now I use my email, log in for Covid etc.

 Show details

Value for Money
Customer Service
Poyzer
PoyzerMetropolitan Adelaide, SA
 

Very good provider

I think Pennytel offer a great product at a very affordable price however l have been trying to correct the spelling of my Christian name since day 2 of my opening my account with Pennytel. I continue to be told the spelling has been correct but l still receive emails titled to Sheryl not
Cheryl
Once again please correct the spelling of my name. CHERYL not SHERYL. Show details
Value for Money
Customer Service
Local Reception
Transparency
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Details

About Pennytel

Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.

Some features of Pennytel mobile plans include:

  • SIM-only plans on the Telstra network.
  • No lock-in contracts.
  • Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.

Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.

You can also bundle mobile and Internet plans for a discount.

Points of praise:

  • Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
  • They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
  • Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
Awards 2023
Visit official website

Contact info for Pennytel

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
Sat10:00 am - 4:00 pm
Sun10:00 am - 4:00 pm
  • ABN: 92633474076

Extra Information

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