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Pennytel
4.4 from 1,126 reviews · View Statistics
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Reviews

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Good for the farm

published

So far network has been 100% reliable with no dropouts that I have been aware of. Download speeds meet my expectations. Just as good as telstra, even in remote hilly location on the farm

Value for Money
Incentivised Review No
Plan TypePost-Paid with Phone
EDDIE
EDDIEEyre Peninsula, SA
  • 3 reviews

Seems ok at the moment.

published

Network coverage seems ok at the moment, haven't been out of town yet to try further afield.
Will be going to Adelaide this weekend.
Data download speeds seem to be ok at the moment.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$16.00
Included Data per Month3 GB
sternbeck
sternbeckHunter Region, NSW
  • 2 reviews

very good service from personel cant fault them at all

published

Yes the phone does drop out often mainly in morning to arvo but good nite time ,,, if I sit on my front verahanda facing east it doesnt fade out as much

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$16.00
Included Data per Month3 GB
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Marty
Marty
  • 4 reviews

Wonderful service I’m very happy

published

Very Happy with the service I’m getting & the data allowance & speed is so much better than I previously had with Vodaphone which was always dropping out & very poor service in my area.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$9.98
Included Data per Month2 GB
Ruth S.
Ruth S.Central West, NSW

Great service

published

Price and service are great. Coverage is very widespread, no dropouts and great download speeds. Have recommended to many of my friends. Very happy all round. How do you do it for the price??

Value for Money
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00

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Peter
PeterCanberra
  • 2 reviews
  • 1 like

Good value

published

Coverage seems ok for our area. We are a long way from any tower. Download speeds are quite good and I appreciated the extra data included in my basic package.

Value for Money
Incentivised Review No
Plan TypePre-Paid Sim Only
Peteratne
PeteratneMetropolitan Adelaide, SA
  • 7 reviews
  • 1 like

Nothing to complain about

published

No complaints re Pennytel service but nothing to exceptional either that would prompt me to give 5 stars. The service has been provided as I signed up for with accurate and easy billing and payments.

I reside in an area of problematic mobile reception so service issues are not of Pennytel's making. And with Covid not much travel so cannot really comment on coverage outside of local area.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$11.00
Included Data per Month1 GB
Pennytel
Ella MPennytel
BernieGesling
BernieGeslingSydney, NSW
  • 2 reviews

Generally good experience

published

Enjoyed the PennyTel cheapest service but did not receive enough data for my use in a month.
Made a choice to use another service provider with a higher data download for less money.
Happy PennyTel user, now disconnected

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$15.99
Included Data per Month1 GB
Pennytel
Ella MPennytel
hubert1948
hubert1948Mid North Coast, NSW

Not to bad

published

Some dropouts and not able to connect.Have bad reception at home sometimes 1or 2 bars Telstra mobile have more how can you improve my service l hope you will respond to my post

Value for Money
Local Reception
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
Pennytel
Ella MPennytel
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Easy top up

published

I travelled over the last month within the state and service remained constant. I needed extra data and it was very easy to buy more from the app and received an email for verification.

Value for Money
Local Reception
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$15.00
Included Data per Month2 GB
Pennytel
Ella MPennytel

Very pleased I found Pennytel

published

I am very happy with this new carrier, Pennytel. The rates are far more competitive to all other pre-paid services. I have even recommended Pennytel to my friends and one even switched today. The only complaint I have had is that in our area, Telstra has been working on the lines twice since my signing up, and this has caused me to have little to no service for a few days. Inconvenient, but not really Pennytel's fault. Otherwise I'm very pleased with the value for money.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Included Data per Month10 GB
Pennytel
Ella MPennytel
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Eddy
Eddy
  • 2 reviews

Happy and good sevice

published

The network coverage is good and the customer service helpfully and happy to give information as required.Waiting time is ok and the staff have all the answers that are askef

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month2 GB
Pennytel
Ella MPennytel
Bac L.
Bac L.South East Queensland, QLD
  • 2 reviews
  • 2 likes

Excellent when the service Activation successfully

published

Activation with Port-in from Optus network is terrible, it takes too long and fail sometime. I have to web chat to get the service going. It sometime partially activated (i.e. Can receive calls but can't make going call). Please improve the activation process with port-in from Optus network.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$1.00
Included Data per Month1 GB
Pennytel
Ella MPennytel
Rod L.
Rod L.Sydney, NSW

great service

published

good coverage and no dropouts and no problems with the service at a very good price for both of our phones with plenty of data and great customer service and mothley statments

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month4 GB
Pennytel
Ella MPennytel
Raj Chandra
Raj ChandraSouth East Queensland, QLD

Satisfied customer

published

Network is reliable and we had no issues to report so far . Download speed is good and we have not had any dropouts so far although we hardly traveled from home because of the coronavirus restrictions

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$19.95
Included Data per Month4 GB
Pennytel
Ella MPennytel
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Page 1 of 2

Questions & Answers

LEE SHARMA
LEE SHARMAasked

Do pennytel cover 5g

No answers
HAK
HAKasked

Just wanted to know about the Max internet speed Pennytel offers, given all conditions are optimum?

No answers
HAK
HAKasked

Does Pennytel use voice over LTE (VoLTE)?

2 answers
Ben
Ben

Don't know - why no ask them?

HAK
HAK

I tried twice to get in touch via CONTACT US "https://pennytel.com.au/contact/sales-contact". However, didn't hear from them since April 2021 - most likely because of the popular demand which resulted huge volume of inquiry leading to case by case response, maybe!!!

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Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
Visit official website

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