1 photo
Pennytel
4.4 from 1,155 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Pennytel

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Perfect plan

published

Reliable network coverage, no dropouts
Easy to sign up and get started
Optimal cost for plan inclusions suitable for individual needs
No issues at all, very happy with the service, price and billing

Value for Money
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Jayne B.
Jayne B.Mid North Coast, NSW
  • 2 reviews
  • 2 likes

great plan

published

Reliable service good coverage no dropouts. It's very competitive price wise and I'm happy to continue with Pennytel. I'm glad I found it on the internet, it services my needs.

Value for Money
5/5
Customer Service
5/5
Local Reception
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$9.99
Included Data per Month0 GB
Peter v.
Peter v.South East Queensland, QLD

The best features we found for an amazing price.

published

The features and costs are visible on websites, but what's not visible is the outstanding customer service given to deliver this!! Phone support is great and I've never had to wait more than a couple of minutes.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$24.99
Included Data per Month18 GB

Very Happy

published

Really good , was having some difficulties early on which were of my own making , that is , I use Wi Fi off a router at home & forgot to disable WI Fi when leaving home resulting in dramas using QR codes etc. Once disabled no problems.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Pennytel
Pennytel Pennytel

Thanks for the positive review!

- The Pennytel Team

Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all

good service

published

overall good service with a good price , meets my needs. Occasional loss of signal, or slow response when checking in, other people go in front and they have faster check in .

Value for Money
4/5
Local Reception
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
Pennytel
Pennytel Pennytel

Thanks for sharing your experience!

Phone Reception

published

Very happy with phone reception and no issues with your customer service
Would like to see a hot spot service provided for ease of wi fi accessibility
I understand you use Telstra 4G & 3 G service and wondering whether their hotspot service could also be included or perhaps a similar system that you could provide to Pennytel customers

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$15.00
Included Data per Month4 GB
Garry S.
Garry S.Illawarra, NSW

Best I've had to date.

published

Look everything is as promised, what more can you ask for? I never used my mobile very much only turned it on when I needed to make a call. Now I use my email, log in for Covid etc.

Value for Money
4/5
Customer Service
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB

Related Articles

Previous
Tips for Choosing a Mobile Plan and Service Provider

Looking for a new mobile plan? Find out everything you need to know from network coverage and plan types, to data usage and international roaming so that you can pick the best value plan for you.

Wendy Z.
Wendy Z.21 Feb 2020
tips-for-choosing-a-mobile-plan-and-service-provider
Top Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.22 Nov 2019
top-internet-mobile-phone-service-providers-in-2020
Next
Lance M.
Lance M.Gippsland, VIC

Why use the big company's

published

I have been with Pennytel for 3 months now with no drop outs or coverage problems. Living in regional and traveling Victoria I am impressed. I would recommend using Pennytel.

Value for Money
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$25.00

Cheaper alternative to the bigger companys

published

Was on a 64GB data with telestra not needed Changed to Pennytel 3GB data which is ample for my usage No problem with speed or coverage
Rates are good variety of data options

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$15.99
Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all

Best Decision I made.

published

I was looking for a fast reliable and cheap Internet Provider. The service is really fitting my needs in term if using mobile phone. I found it through PennyTel. I love the service.
Thanks...

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only

excellent

published

never any dropouts since i changed from telstra and definatley cheaper. would and have recommend this company to family and friends great to get email when going to be charged

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.99
Ben
BenNorth Western Region, NSW
  • 2 reviews
  • 1 like

Better than Telstra

published

Since changing to Pennytel the service has been perfect.
Coverage excellent and data speed great, and, of course much more data than Telstra for half the cost.
Billing service great. Nice to get an email informing me of account being charged.

Local Reception
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Included Data per Month5 GB
Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Robyn
RobynSouth-Eastern Region, NSW
  • 2 reviews

very good makes life easy

published

It is easy to use and coverage is good much better than before I don't use the internet much but international calls are very good I haven't had any dropouts and reception is very clear.

Local Reception
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only

Easy and great value

published

Using Pennytel has been super easy, from account set up to activation, with no issues after activation. With the introductory month reduced fee and ongoing low fee the plan suits me and provides excellent value for money. Very happy!

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$17.95
Included Data per Month8 GB
Tedwise
TedwiseIllawarra, NSW

best out there for seniors

published

I have good reception at home were there was none before with other telco`s. i have no dropouts also great speed for downloads and streaming at a very affordable price

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$17.99
Included Data per Month7 GB
Page 1 of 10

Questions & Answers

Kevin S.
Kevin S.asked

Why is me service disconnected when ihave not received a nill

1 answer
Peter v.
Peter v.

Maybe I could help better if the question was actually in recognisable English.

Steve H.
Steve H.asked

Do I have to cancel my current provider when I changeover

No answers
Rick M.
Rick M.asked

Is there a model of Cel-Fi Repeater which will work with Pennytel 4G SIMs on the Telstra wholesale network in Sydney?

2 answers
Rick M.
Rick M.

- at around AUD 1000 it's an expensive way of improving cellular signal. I'd be REALLY bummed if I went down that path only to find WiFi Calling was made available shortly afterwards!

PeterD
PeterD

I moved from Pennytel to a Vodaphone provider (iiNet). Immediate signal strength improvement and probably cheaper than Cel-Fi.

See all Pennytel questions

Get an answer from our members and Pennytel representatives

Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
Visit official website

Other Mobile Phone Service Providers

Previous
Next
See all Mobile Phone Service Providers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.