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Pennytel
4.4 from 1,126 reviews · View Statistics
Listing monitored by Pennytel

Reviews

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Very efficient service

published

Our network coverage has been good. The data downloads are ok. There have been no frequent dropouts.
When your help has been requested, you have given it in a friendly, efficient way.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$32.38
Dean Harris
Dean HarrisCentral, SA
  • 2 reviews

It works as advertised !!!

published

Coverage seems 95%. I was on Horrocks Highway, Auburn, SA yesterday - black spot near service station. Other black spots along that Highway as you get closer to Adelaide. Better than other carriers.

Customer Service
Incentivised Review No
Plan TypePost-Paid with Phone
Included Data per Month18 GB

Good for the farm

published

So far network has been 100% reliable with no dropouts that I have been aware of. Download speeds meet my expectations. Just as good as telstra, even in remote hilly location on the farm

Value for Money
Incentivised Review No
Plan TypePost-Paid with Phone
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Geoffrey White
Geoffrey WhiteSydney, NSW

Excellent. Best price. Great service.

published

No problems and works fine. I like the price and glad to have been given the opportunity to have the service. I like the fact that you tell me when I start to teach my data limit.

Value for Money
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$23.15
Included Data per Month18 GB
Dean
DeanSouthern and Hills, SA

only wanted 1gb suits my use.Haven't had any problems so far

published

very reliable network.suits my minimal use for low cost.Have had no issues with network speed/drop outs.Former supplier,Testra,couldn't could not match price.Would reccomend for low use users who do not need to pay for what they do not use

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
Included Data per Month1 GB

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sternbeck
sternbeckHunter Region, NSW
  • 2 reviews

very good service from personel cant fault them at all

published

Yes the phone does drop out often mainly in morning to arvo but good nite time ,,, if I sit on my front verahanda facing east it doesnt fade out as much

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$16.00
Included Data per Month3 GB
Christine L.
Christine L.Sydney, NSW
  • 2 reviews

Fabulous mobile phone coverage.

published

Great network coverage same as our previous provider.
Easy to apply with Pennytel no hidden costs involved.
Very happy with the service plus it is much cheaper and provides more
data, wish I had switched much earlier.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone

Very good

published

No dropouts etc, every thing is a ok. Would recommend to others particularly for the value. I don’t have anything to add, but have to (why?) have a least 30 words.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$20.00
Included Data per Month7 GB
Sooz55
Sooz55Wide Bay-Burnett, QLD
  • 5 reviews
  • 2 likes

As good as a mobile network should be.

published

Not had any problems with network availabilty or dropouts, but then again it is using the Telstra network and not Optus. I just wanted a provider that works where I live and was reasonably priced. Was unsure of the amount of data I would need but the included data with their base plan satisfies my needs.

Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
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Ruth S.
Ruth S.Central West, NSW

Great service

published

Price and service are great. Coverage is very widespread, no dropouts and great download speeds. Have recommended to many of my friends. Very happy all round. How do you do it for the price??

Value for Money
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
Roel
RoelCentral West, NSW
  • 2 reviews

This has been one of the best decisions we have made in years.

published

I have been pleasantly surprised with the reliability of the network and the speed with which it deals with our needs. I am also delighted with the service we get. It is no trouble getting in touch and the personnel are always very helpful and handle our inquiries in a friendly and efficient manner.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
Included Data per Month1 GB
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The reviewer stated that an incentive was offered for this review

Joy S
Joy Snsw
  • 6 reviews
  • 2 likes

Service great

published

Being a new customer having had Telstra previously which was so expensive, after the initial billing problems were overcome with Pennytel, I am now pleased with the pricing and coverage.

Value for Money
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$10.99
Daniel OMINSKI
Daniel OMINSKIPerth, WA
  • 3 reviews

Professional

published

All good. Happy with the service. No drop outs and a very strong signal which is better than what i had. The changeover process was really easy and went without any problems

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$12.00
Included Data per Month25 GB
Sydney Nan
Sydney NanSydney, NSW
  • 4 reviews

Great telephone enquiry service

published

Needed to call Pennytel recently with a small query. Expected to wait on line for who knows how long but amazingly a lady came on [after the usual recorded speel you get from every organnisation], straight away. Thank you "Kay" you were very pleasant to deal with and super helpful.

Value for Money
Customer Service
Local Reception
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$15.99
Included Data per Month3 GB

excellent

published

I am very happy with your service and find downloads fast thank you and never had a drop out.
I have very good coverage and good service with plan values thankyou once again.

Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Included Data per Month4 GB
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Page 1 of 4

Questions & Answers

LEE SHARMA
LEE SHARMAasked

Do pennytel cover 5g

No answers
HAK
HAKasked

Just wanted to know about the Max internet speed Pennytel offers, given all conditions are optimum?

No answers
HAK
HAKasked

Does Pennytel use voice over LTE (VoLTE)?

2 answers
Ben
Ben

Don't know - why no ask them?

HAK
HAK

I tried twice to get in touch via CONTACT US "https://pennytel.com.au/contact/sales-contact". However, didn't hear from them since April 2021 - most likely because of the popular demand which resulted huge volume of inquiry leading to case by case response, maybe!!!

See all Pennytel questions

Get an answer from our members and Pennytel representatives

Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
Visit official website

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