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Pennytel

Pennytel (page 2 of 45)

4.3 from 890 reviews

Reviews

4.3

890 reviews
5
(614)
4
(149)
3
(32)
2
(13)
1
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Happy with service and cheap rates.

published

I have four phones on $10.99 plans, unlimited calls and 1G data. Very reasonable rates for people who don’t use a lot of data. Was previously paying $30 for same deal at Vodafone.

Customer Service
Value for Money
Plan Cost per MonthA$10.99
Included Data per Month1 GB
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1 comment
Pennytel
Ella M.Pennytel

Below Average

published

Had good network coverage to begin with, but after about a month, its dropped to zero bars on my phone at home, which is a real pain. Coverage is better in other places, but terrible at home. I queried this about 6 weeks ago and am still waiting for a reply. They are very slow replying to simple queries.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$25.00
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1 comment
Pennytel
Ella M.Pennytel
cAPEL

cAPELCanberra 2600, ACT

Great MobileCoverage & Service

published

I usually travel around OZ with a local Queanbeyan coach company and get great reception all around the country with Pennytel Mobile And of course the service is always great .

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$16.00
Included Data per Month3 GB
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1 comment
Pennytel
Ella M.Pennytel
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Toni

ToniLaunceston, TAS

Pennytel is a reliable and very affordable mobile plan for my whole family.

published

Very reliable, any problems are quickly solved by friendly staff. Thankyou for my reward of 1G extra for ongoing custom. Affordable for my whole family. Easy direct debit payments. I have recommended Pennytel to all my family and friends who have also been very happy.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Included Data per Month4 GB
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1 comment
Pennytel
Ella M.Pennytel
Ruth W

Ruth W

  • 4 reviews

great coverage

published

My partner and I have been enjoying great coverage with no dropouts. We are very happy with Pennytel, the monthly cost is great and if we need to ring them they have real people answer the phone. I would recommend to anyone.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$24.99
Included Data per Month15 GB
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1 comment
Pennytel
Ella M.Pennytel
Anne W.

Anne W.Hobart, TAS

Good value and user-friendly

published

I changed to Pennytel a bit over a year ago after many years with Telstra as a mobile service provider, because the Pennytel package was cheaper. It has since proved equally reliable and user-friendly. My home NBN internet is still with Telstra. Today Telstra emailed me to say my data package will be increasing in size, but so will the cost, by $5 a month. By spooky coincidence I had an email from Pennytel the very same day saying data package was increasing in size, but the price was coming DOWN by $5 a month. Says it all, really.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$29.00
Included Data per Month10 GB
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1 comment
Pennytel
Ella M.Pennytel
Jomarie

JomarieNorth-West & West coast, TAS

The BEST mobile service

published

Such a wonderful, reliable, good service. Continually making changes for the better. Great coverage, download speed. Thinking of customers first which is unique. Wouldn’t change this service when it meets my demands.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$29.71
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1 comment
Pennytel
Ella M.Pennytel

Well done

published

Some drop outs experienced...Facebook/network...drop outs
Other than that ....Pennytel seems to be the way to go
Coverage seems to be ok
Downloading maybe a bit slower..Could be a bit better
Enjoy your day..Cheers...Busselton
Pennytel
Ok ok

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$24.99
Included Data per Month10 GB
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1 comment
Pennytel
Ella M.Pennytel

Fantastic mobile provider.

published

My wife and myself have Pennytel and find them a great mobile service provider. Bills are easy to understand. Prices are cheap. Extras often given. Having been with one of the big service providers up until recently we're finding Pennytel a much better service. Highly recomend.
Grant

Customer Service
Transparency
Value for Money
Plan TypePost-Paid with Phone
Plan Cost per MonthA$19.95
Included Data per Month5 GB
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1 comment
Pennytel
Ella M.Pennytel
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Moishe Pipick

Moishe PipickSydney Surrounds, NSW

My Mother and I are both happy on this network

published

I was so happy with Pennytel I paid for my mother's mobile phone connection of the network as well. As soon as I have to switch to NBN I'll do away with my landline phone and use my mobile exclusively.

Local Reception
Plan Cost per MonthA$30.00
1 comment
Pennytel
Ella M.Pennytel

Good value for money

published

Very good phone provider on the reliable telstra network. Very happy with their value for money, and they activated my sim card within a few hours of signing up. Never had a single issue with them.

Value for Money
Plan Cost per MonthA$16.00
Included Data per Month2 GB
1 comment
Pennytel
Ella M.Pennytel
red2up

red2upHunter Region, NSW

Excellent product

published

Great coverage, no drop out's, excellent service all round, needed to call help line once and could not be happier with response and service. would recommend to anyone thinking of changing providers

Customer Service
Transparency
Value for Money
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$24.99
Included Data per Month10 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel
Tassiedevil

TassiedevilLaunceston, TAS

  • 4 reviews
  • 1 like

These people are the goods ! I am so happy with them , switching to Pennytel was a very smart move .

published

I only have a very basic phone... could not get any sense or decent deal from my previous..... I get the best coverage , and now for a fraction of the cost, What's not to be happy about ? !! Thank you Pennytel.

Customer Service
Transparency
Value for Money
Plan TypePost-Paid Sim Only
Included Data per Month0 GB
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1 comment
Pennytel
Ella M.Pennytel
dea

deaWestern District, VIC

perfect no problems at all love it

published

coverage is very good and reliable, with no frequent dropouts, down loads are pretty reliable most times, sometimes a bit slow in this time when a lot of people are working from home, but otherwise pretty good

Customer Service
Value for Money
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$13.99
Included Data per Month4 GB
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1 comment
Pennytel
Ella M.Pennytel
Shane

ShanePerth, WA

It is ok for the price. I need certain things you do not provide.

published

Unfortunately I use mms a lot for work. So it was going to cost me too much. I also work on a farm when I am home and need wifi phone and my SD card for storage. Pennytel was not the right option for one of my phones

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$29.95
Included Data per Month20 GB
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2 comments
Pennytel
Ella M.Pennytel
Shane
Shane

Thank you.. We have kept one phone number with you

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Easy top up

published

I travelled over the last month within the state and service remained constant. I needed extra data and it was very easy to buy more from the app and received an email for verification.

Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$15.00
Included Data per Month2 GB
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1 comment
Pennytel
Ella M.Pennytel
Helen

HelenCook 2614, ACT

  • 2 reviews

Totally unreliable service

published

The best I can say for Pennytel is that it's cheap. I've experienced frequent lack of network service (again right now) and calls going through to voicemail without ringing. I can't even call their help service. It's unreliable to the point of being disruptive and even dangerous.

Customer Service
Transparency
Value for Money
Plan TypePost-Paid with Phone
Included Data per Month1 GB
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2 comments
Pennytel
Ella M.Pennytel
Helen
Helen

Thanks, Pennytel. But actually the problem isn't rare. It happens fairly frequently, probably about once a month.

Jeanette M

Jeanette MSydney, NSW

  • 2 reviews

Pennytel introductory offer

published

It is a good reliable service with low monthly costs. I haven’t had any dropouts at this stage. I use the data for my golf app & find it very satisfactory.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$7.69
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1 comment
Pennytel
Ella M.Pennytel
Heather

HeatherNortheast, VIC

Very good for the price

published

This is a great price for kids to use and great coverage can ring and talk to them on Pennytel when l couldn't on another provided. Doesn't use the mobile data because she plays to many games so uses the wifi.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$7.90
Included Data per Month1 GB
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1 comment
Pennytel
Ella M.Pennytel

good service

published

service is good no dropouts i dont use data it is fine for what i need never any worries my wife loves it as there is no hassels her phone is her love regards dave alice

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$21.00
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1 comment
Pennytel
Ella M.Pennytel
Page 2 of 45
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Questions & Answers

Peter M.

Peter M.asked

I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?

No answers
Peter M.

Peter M.asked

Hello,Will I be able to use free wifi at home when I start a plan?

2 answers
Paul
Paul

I don't have any problems using WiFi connected to my home internet.

Peter M.
Peter M.

Hi Paul,I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?

Peter M.

Peter M.asked

Hello,I am about to switch from vodafone to Pennytel.I have used free wifi at home to contact friends on messenger .Will I still be able to do that?

2 answers
Kriss
Kriss

Yes, definately, all plans seem to come with data (like wifi but direct to your phone). Messenger doesnt require a lot of data so you should be good regardless of the plan you choose.

Peter M.
Peter M.

hi Kriss,I I am going to start with the cheapest plan $10. I dont make alot of calls.Will i be paying close to $10 each month or alot more?

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