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Pennytel

Pennytel (page 2 of 31)

4.3 from 616 reviews

Reviews

Review distribution

5 star
417
4 star
106
3 star
22
2 star
11
1 star
60

Helen

HelenCentral, SA

Service and cost exceptional

published

I have only had it for a few months but have had no problems at all. The cost is about one third of my previous provider. The big test will come when we venture across the Nullabor and see how the coverage is then.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid with Phone
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

janis

janisSouth-Eastern Region, NSW

Best Price

published

I have only been with Pennytel a couple of months, and am happy with everything about their service. It costs me half what the other provider charged and have had no issues

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $16.00
Included Data per Month:4 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel
Sandie

SandieIllawarra, NSW

  • 3 reviews

No drop outs on service

published

Havent lost coverage anywhere Ive been , white my last company always especially on the road when you need it the most , especially as I drive alone. Just great, the introduction price is great too. Very happy customer.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Included Data per Month:4 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Great

published

Good provider at a competitive price. I live in a rural area and have had no problems with coverage. Billing and payment has also been easy and never a problem.

Value for Money
1 comment
Pennytel
Ella M.Pennytel

Jenny Mayor

Jenny MayorIllawarra, NSW

  • 2 reviews

Fantastic

published

We are very happy with the service from Pennytel great service fantastic prices and lovely staff so nice to be able to talk to an actual person we havent had any dropouts and data speed is v fast

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

very happy

published

no drop outs, coverage is good, price is very affordable , I don't download much so no comment on that speed. Very happy with the product and the assistance when I needed it. I have recommended your service to several of my friends.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid with Phone
See all answers
1 comment
Pennytel
Ella M.Pennytel

Andrew-Jan Robinson

Andrew-Jan RobinsonNorth Western Region, NSW

This is perfect

published

Excellent. No problems at all. I can still use Telstra Air when I am away from my WiFi. We frequently go away from home and the pennytel is working just fine for us and is at competitive prices. Thank you

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $10.00
Included Data per Month:1 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Pennytel was my best choice, I got a new phone, affordable flexible plans with free calls & text, + data plan.

published

I have found the Pennytel staff to be very friendly and helpful over the phone. My Nokia 3.2, which I bought from Pennytel at a very good price, was delivered within a couple of days of signing up. My phone signal is very good and so far I haven't had any unusual dropouts. Data speed is irrelevant to my needs. My husband is so impressed by all of this that he is intending to change his Telstra phone plan over to Pennytel at the appropriate time, and I would like to nominate him as a "refer a friend" person.

Value for Money
Customer Service
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $19.99
Included Data per Month:4 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel
Kate W.

Kate W.Central Highlands and Goldfields, VIC

Been with pennytel a few months . So far they have been great and cheaper than Telstra

published

Coverage ok no dropouts.
Download speeds ok. As fast as anyone else i have been with. The plan Im on is cheap for what i get.. it suits my needs well

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
See all answers
1 comment
Pennytel
Ella M.Pennytel

Excellent! and a unexpected bonus...

published

Great value for money. No complaints about network coverage or download speeds. Even got an unexpected bonus when a friend swapped to Pennytel after I mentioned that I had switched from one of the major Telcos.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $19.00
Included Data per Month:3 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Steve

SteveSydney, NSW

It is as good, if not just better than the providers I have used in the past.

published

A good service with good coverage. Dealing with the Pennytel people has also been very good, even those in the Philippines call centre, and this is quite rare these days.

Value for Money
Customer Service
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $11.00
Included Data per Month:1 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Mile

MileSydney, NSW

You can not find better service than Pennytel

published

I can not be happier with the coverage whenever I have to use my mobile.
Also no problem with downloading different things on my mobile s whatsoever.
I can not say loud enough how good the Pennytel is good in every way.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Plan Cost per Month: $9.98
Included Data per Month:1 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Sherman B.

Sherman B.Hunter Region, NSW

  • 2 reviews

Fantastic provider

published

I have recently switched from a major telco provider. The value I am getting now is astounding. I get 10Gb per month vs 2Gb before and I can text and call unlimited to 15 countries including the UK and US all for a fraction of what I was paying before. You guys are totally awesome.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $28.00
Included Data per Month:10 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Ryan

RyanMelbourne

  • 3 reviews
  • 1 like

So far so good

published

Since switching to Pennytel, I am quite happy with it. Network is stable, no drop out or any problem so far. There was a few times we went up to the mountains and I was the only one having reception, felt pretty good lol. Would definitely recommend to my family and friends.

Value for Money
Local Reception
Transparency
Plan TypePost-Paid Sim Only
See all answers
1 comment
Pennytel
Ella M.Pennytel
Avenil R.

Avenil R.South East Queensland, QLD

Best that I have had so far

published

This is a very reliable service compared to others that I have experienced as the service is there at all times with no dropouts. Also there is a person to talk to and not a recording if I need any information.

Value for Money
Customer Service
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Good service and polite efficient staff

published

I was looking for a Mobile phone service for my 92 year old mother, we are very happy with the service and is very reasonable in price. We would recommend Pennytel highly.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $21.24
Included Data per Month:3 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Greg C.

Greg C.North-West & West coast, TAS

No complaints.

published

Very reliable, fast and the coverage is at least as good as my previous provider. I have recommended Pennytel to two close friends and would not hesitate to recommend the service to others.

Value for Money
Plan TypePre-Paid Sim Only
Plan Cost per Month: $16.00
Included Data per Month:2 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Ollie

OllieHunter Region, NSW

  • 3 reviews
  • 2 likes

Perfect service, not expensive

published

Very happy with Pennytel , happy with pricing communication and service. No hesitation in recommending Pennytel to my friends. When my daughter's contract expires, with another provider, she is going to sign up with Pennytel as well.

Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $16.00
Included Data per Month:10 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Lee

LeeSouth East Queensland, QLD

Very happy with Pennytel

published

Everything going smoothly. Have had no dropouts and data speed is fast. Have recommended Pennytel to family and friends and will continue to do so. Making the switch to this service was very easy and financially worthwile.

Value for Money
Local Reception
Transparency
Plan TypePre-Paid Sim Only
See all answers
1 comment
Pennytel
Ella M.Pennytel

Simple and effective

published

No problems with service, only used minimal so far, BUT LOVE THE RECEIPT SENT AFTER PAYMENT over the internet, As a learner to online, its great to know payment accepted.

Value for Money
Customer Service
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $12.00
Included Data per Month:2 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Page 2 of 31

Questions & Answers

lynne daly

lynne dalyasked

how do you call 1977077 on pennytel mobile

3 answers
Pennytel
Ella M.Pennytel

Hi Lynne,

Thanks for getting in contact with us.

Regarding your question, we'd just wanted to clarify are having issues finding where you make the calls or are you experiencing issues when making your call?

Kind Regards
The Pennytel Team

janis
janis

I have no idea what this is about. what sort of number is it anyway. only 7 numbers

Pennytel
Ella M.Pennytel

Hi Janis,

We have had a look at this number for you. It looks as though this is the number for the Sunrise Cash Cow and can only be accessed via message.

Wed recommend looking at their page for more information.

Kind Regards
The Pennytel Team


Say Kean Yong

Say Kean Yongasked

Hi I am a senior, currently with TPG on Voda phone carrier. If I change over to you do i have to pay extra to keep my current phone number?

3 answers
Cate
Cate

Not sure about TPG, i was with Telstra when i transfered to Penytell & i kept the same mobile number (no extra cost) plus i got a refund cheque in the mail about 2 weeks after the switch from Telstra for unused credit.

Pennytel
Ella M.Pennytel

Hi Say Kean Yong,

Thanks for your message and thank you, Cate, for your reply.

You absolutely can transfer your current number to Pennytel. We call this Number Porting. There is no cost to port your number to Pennytel, however, if you are in a contract with your current provider or have a plan with them, wed recommend speaking to them to see if there are any fees applied.

If you would like to discuss how to switch to Pennytel, you can contact our friendly team on 1300 232 888.

Kind Regards
The Pennytel Team

Say Kean Yong
Say Kean Yong

Thanks
I


Val Kuliwaba

Val Kuliwabaasked

Can I use my Alcatel Model 4055T Android version 6.0 mobile phone to change to Pennytel , I currently use the Vodafone pay as you go service on my phone.

1 answer
Pennytel
Ella M.Pennytel

Hi Val,

Great question!

We don't believe that you would have any issues, wed recommend speaking to our sales team to make sure though.

You can contact them on 1300 232 888.

Kind Regards
The Pennytel Team


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