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Pennytel

Pennytel (page 2 of 31)

4.4 from 1,105 reviews · View Statistics

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Rob
RobCanberra Central 2601, ACT

Everything has worked well

published

I am a senior and not at all technical, but I have found everything to do with setting up my Pennytel service very straight forward. Everything has worked as advertised. The small data mobile service is good value.

Value for Money
Local Reception
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month2 GB
Omar
OmarVictoria
  • 3 reviews
  • 3 likes

Needs improvement

published

Classical scenario where I was low on data and they literally couldn't provide me with any solution.
I was 2 weeks away from my rolling date, and low on data. They could only provide me with 1GB top up on my 18GB plan, which is basically useless. Otherwise I would have to wait 2 weeks. They had no way to change my rolling date to be any sooner or to find a work around which is a bit silly for a modern operator. Disappointed, despite waiting on the phone call for them to talk to their specialists etc, as I expected better customer service.

Value for Money
Customer Service
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month18 GB
1 comment
Pennytel
Brendon H.Pennytel
Robert K
Robert KSoutheast, SA
  • 3 reviews
  • 1 like

Account issue resolved.

published

I had an account issue and when I got on to the right person my issue was resolved in a very timely manner. Thanks to the team at Pennytel for your help. Happy with my phone coverage as I live in the country and no problems concerning drop-outs. Happy also to learn that the customer service team is now in Australia, so when you need to contact Pennytel you are talking to someone in Australia & not someone from overseas who lives on a farm with chickens and duck noises in the background.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$15.99
Included Data per Month3 GB
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fairdinkum
fairdinkumSouth East Queensland, QLD
  • 6 reviews
  • 4 likes
  • Verified

Best value for money Australian post paid SIM mobile service with FULL VOICE MAIL message bank

published
Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB

best value ever

published

We travel frequently to Queensland and to south west NSW via both city and country towns .Before changing to pennytel we checked their coverage area even in the remote towns we were still able to get mobile reception. When down loading date the speeds are good enough for videos etc.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
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John H
John HSydney, NSW

Update on my Pennytel.

published

I used Telstra before and found apart from your much cheaper prices the service was just as good as Telstra. I have found the area covered has been excellent and have not experienced any drop outs

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$11.00
detglass
detglassSydney, NSW

Easy Pennytel.

published

A seamless tansfer from my old provider , coverage is very good , speed is also good. Pricing is excellent & process for signing up was very easy. Simply everything works as it should at the right price.

Value for Money
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$9.89
Included Data per Month1 GB

Cheap reliable service that meets my needs

published

As I only use my mobile phone for voice calls and texts with almost no data usage, a Pennytel plan suited my needs exactly at only a fraction of the cost of my previous provider . Setting up the account and transferring my number was easy and efficient. Coverage is reliable in a regional city but I have not tested it in remote areas.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
bilfar
bilfarDONNYBROOK
  • 5 reviews

Great service.

published

Very reliable. No dropouts. Download speeds are fine. Sorry but I find it too hard to put thirty words into a review that can be done with just a few that covers everything wanted.

Value for Money
Customer Service
Local Reception
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
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Richard
RichardSouth-East, TAS

Very glad I changed to Pennytel

published

I’m paying half the price of my previous provider and the coverage and download speeds are much the same. Everything involved in switching over is easy, so go for it.

Value for Money
Customer Service
Local Reception
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Success with Pennytel
Success with PennytelMurrumbidgee Region, NSW

Excellent

published

Reception has been excellent everywhere we have been All uses of my mobile related to the provider’s service have be of the very best.
Very happy with our choice to go with Pennytel.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$19.90
Included Data per Month4 GB
Lorr.
Lorr.South East Queensland, QLD

Perfect plan and service for us.

published

My husband and I are very happy with Pennytel, the network coverage and data download speeds are excellent, the price is great and the politeness and help whenever we call is very much appreciated.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
Sooz
SoozMid North Coast, NSW

Perfect for me

published

The Network coverage in our area can be intermittent but in general I’m reasonably satisfied with service. I haven’t had any trouble with downloads and speed of downloading hasn’t been an issue.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$17.99
Included Data per Month8 GB
Christine Bishop
Christine BishopNorth-East, TAS

Great service. No problems

published

I have no complaints with the coverage and no dropouts that I have experienced.
Download speeds are fast enough for what I need. I have 2 mobiles on my account and have not had a problem with either.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Ray
RayCentral Highlands and Goldfields, VIC

Very good service and support and importantly excellent value

published

I have been a customer for over 12 months. I live in Castlemaine area however I have traveled around Victoria( Gippsland Lakes, Koroit, Mildura , Mount Hotham , Beechworth, Melbourne) as well as Broken Hill, Adelaide , Brisbane ,Sunshine Coast .along with many interstate calls to family and friends. At no time have I experienced lack of network availability or any drop out of service. Moreover while I use little or no data offered in my Pennytel package the cost of the service is markedly less than I previously paid to Telstra.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month8 GB
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Page 2 of 31
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Questions & Answers

Peter C.
Peter C.asked

Hello are calls on the $15.99 plan charged per minute?
Thanks.

1 answer
Pennytel
Brendon H.Pennytel

Hi Peter,

Calls within Australia are Unlimited.

Regards,
Brendon

Peter C.
Peter C.asked

Hello, I` looking at your $15.99 3gb plan.Are calls charged per minute?

1 answer
Pennytel
Brendon H.Pennytel

Hi Peter,

Calls in Australia are Unlimited.

Roger
Rogerasked

I am currently with Telstra. ? If I change to Pennytel can I still have a post paid service. Billed monthly and auto-deducted.

1 answer
J Marsh
J Marsh

I receive a post paid service with pennytel. Billing can be set up in lots of ways, but mine is auto deducted.

BTW, I love how you can ring and speak to a person if you want to change plan size.

It is easy to log into your account online to check your plan, data usage etc

So glad to have moved from T******

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Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
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