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Pennytel

Pennytel (page 4 of 45)

4.3 from 890 reviews

Reviews

4.3

890 reviews
5
(614)
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(149)
3
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Tracy

TracyWestern District, VIC

Glad I started using Pennytel

published

I am so happy thst I switched Pennytel I have had no problems with the coverage and it was effortless to start using. It has a great range of affordable plans on offer.

1 comment
Pennytel
Ella M.Pennytel
yawood

yawoodMELBOURNE

  • 15 reviews
  • 12 likes

No complaints at all

published

I looked for a great service at a good price and I found it in Pennytel. I was with Telstra because of their coverage but they kept putting the price of my plan up so I looked for better value. Pennytel use part of the Telstra network so the coverage is good for the main corridors and their plans are great value which is important for pensioners. We have a smaller plan for my wife and a larger one for me because I run some competitions at the golf club and need more data. We have had zero problems and the switch was very easy.

1 comment
Pennytel
Ella M.Pennytel
Phil

PhilCentral Highlands and Goldfields, VIC

  • 2 reviews
  • 1 like

Professional provider

published

I chose Pennytel primarily because of price however as a suggestion moving forward, perhaps some advice regarding the implementation of a 5G network would be helful. Until then quite happy.

1 comment
Pennytel
Ella M.Pennytel
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I am impressed with the service

published

I have no hesitation recommending Pennytel. It is pleasing to be treated as an important customer despite taking the $10.99 p.m. deal. No problems with coverage or drop-outs. I do not use date, so I cannot rate speed.

1 comment
Pennytel
Ella M.Pennytel
Allison W.

Allison W.South West, WA

Fantastic service

published

Everything is going well, no major black spots locally and download speed great. Travelled to Albany last week and there were a few areas that I lost coverage, but expect this would apply to all mobile coverage.

1 comment
Pennytel
Ella M.Pennytel
Nelly

NellyHunter Region, NSW

Happy

published

I have been very happy with Pennytel. The coverage has been great. Just did a trip out west and had coverage the majority of time. Much better coverage where I live than my previous provider. Download time is good too.

1 comment
Pennytel
Ella M.Pennytel
Mark

MarkSouth-Eastern Region, NSW

Telstra Network poor in Surf Beach 2536

published

Telstra Network poor in Surf Beach 2536
Coverage was better with Optus
Oddly enough signal appears to be boosted on weekends
Very happy with plan cost only $16 per month
Thirty words woo hoo

1 comment
Pennytel
Ella M.Pennytel
Waleed

WaleedSydney, NSW

  • Verified customer

Horrible Customer service

published

Horrible Customer service, the response to simple disputes can take months and still unresolved.
Also, overcharge for roaming charges and totally ignorant of how such service works!
This now has to be escalated to TIO.

1 comment
Pennytel
Ella M.Pennytel

Very satisfied

published

Very satisfied. Transfer to Pennytel was seamless. Coverage (in Brisbane anyway) is just as good as with Telstra. Have not had any issue with dropouts or download speeds - very rarely use data anyway,

1 comment
Pennytel
Ella M.Pennytel
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Bob Bishop

Bob Bishop

  • 2 reviews

So far so good

published

At East Bowral (Alice Ave) we only see Telstra 3G @ 2 bars, not 4G as in town. We understand there We understand that there was an upgrade recently but we have not seen it.

1 comment
Pennytel
Ella M.Pennytel
vrxbeachboy

vrxbeachboy

  • 23 reviews
  • 9 likes

Not to bad but reception could improve.

published

The cost is ok and transfer was easy. However it seems like the reception is worse on Pennytel than regular telstra. It seems like the bandwidth for data and the signal strength are both limited on the telstra re sellers networks such as Pennytel I can easily compare this as I have a regular telstra sim card in my phone for work. I understand that the bandwidth should be limited but having the calls drop out due to what appears to be a lesser signal strength is very annoying but I guess you get what you pay for.

3 comments
Pennytel
Ella M.Pennytel
vrxbeachboy
vrxbeachboy

Acc:735859 Quakers Hill / Schofields NSW, Thanks

Pennytel
Ella M.Pennytel
Peter D

Peter DCentral Highlands and Goldfields, VIC

PennyExcellence!!

published

The transition to Pennytel was no problem at all. Had a problem with my phone but Pennytel support staff were very good in assisting us. The coverage has been great while we've been with Pennytel, much better than our old Optus coverage. Couldn't be happier.. saving money and great coverage!

1 comment
Pennytel
Ella M.Pennytel
Beware

Beware

  • 3 reviews

Nah...no good, price reflects the quality

published

worst experience with a phone company. Could not understand the person's English. They could not assist with transfer - when Telstra (with our other phone) was simple, straight forward and accurate.

3 comments
Pennytel
Ella M.Pennytel
Beware
Beware

no point...the "support" was so poor I am lucky I did not sign up with Pennytel. Good luck with everything else. I will pay more and sign up with Telstra.

Pennytel
Ella M.Pennytel
Eddy

Eddy

  • 2 reviews

Happy and good sevice

published

The network coverage is good and the customer service helpfully and happy to give information as required.Waiting time is ok and the staff have all the answers that are askef

1 comment
Pennytel
Ella M.Pennytel
Ross Nicholls

Ross NichollsSouth East Queensland, QLD

  • 2 reviews

Great Alternative Provider

published

Great value, good communicators, faultless and fast service with coverage on the Telstra network. I would highly recommend Pennytel as an alternative telco provider to anyone wanting a better deal.

1 comment
Pennytel
Ella M.Pennytel
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Carolyn Williams

Carolyn WilliamsGreater Melbourne (Outer), VIC

Just what I needed, love it

published

I only have a small data use, so far this is perfect for my needs. So far the coverage has been great and I havent experienced any drop outs of coverage.

1 comment
Pennytel
Ella M.Pennytel

Didn't ask for phone details - told it's not compatible

published

When applying I was NOT asked about my phone model. They asked though for various personal data. When tried to activate I was told that my phone is not compatible.

4 comments
Pennytel
Ella M.Pennytel
TomS
TomS

CoolMinttA3
738546

Pennytel
Ella M.Pennytel
Allison

AllisonSouth East Queensland, QLD

  • 2 reviews

very happy

published

everything I use is great and I like to get the bills by Email and then pay them if I use more data do you contact me? I can't see where I use the data.

1 comment
Pennytel
Ella M.Pennytel

Amazing Service

published

Had same provider for 15 years and was never happy. Pennytel are outstanding with the coverage and service. I should of changed earlier, and the prices are awesome.. Thank You, will certainly recommomend!!

1 comment
Pennytel
Ella M.Pennytel
margaret Claughton

margaret ClaughtonWestern District, VIC

  • 3 reviews
  • 2 likes

Great service, happy I changed my provider

published

I gave found Pennytel to be very helpful when needed and the change over from my previous provider was a very smooth, seamless and uneventful happening. I couldn't be happier.

1 comment
Pennytel
Ella M.Pennytel
Page 4 of 45
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Questions & Answers

Peter M.

Peter M.asked

I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?

No answers
Peter M.

Peter M.asked

Hello,Will I be able to use free wifi at home when I start a plan?

2 answers
Paul
Paul

I don't have any problems using WiFi connected to my home internet.

Peter M.
Peter M.

Hi Paul,I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?

Peter M.

Peter M.asked

Hello,I am about to switch from vodafone to Pennytel.I have used free wifi at home to contact friends on messenger .Will I still be able to do that?

2 answers
Kriss
Kriss

Yes, definately, all plans seem to come with data (like wifi but direct to your phone). Messenger doesnt require a lot of data so you should be good regardless of the plan you choose.

Peter M.
Peter M.

hi Kriss,I I am going to start with the cheapest plan $10. I dont make alot of calls.Will i be paying close to $10 each month or alot more?

Get an answer from our members and Pennytel representatives

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