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Pennytel
Pros
Reviewer Photos & Videos
- 5 reviews
- 2 likes
Great service…would be better with data roll over
Reliable network coverage, no drop outs. I made the change from Aldi which once use to be a great option until the constant drop outs.
My only downfall is with Pennytel is that the unused data isn’t rolled over. This is something that an Aldi plan has as an advantage over Pennytel.
- 2 reviews
Good service, pleased with the price
Good access so far on my travels down south of WA. The test will come when I go into some of the Midwest towns. Works OK at home. Pleased with the price of their service.
Thank you for sharing your experience!
- The Pennytel Team
Good but could be better!
Network coverage mostly ok. Worryingly I did not receive a text a friend confirmed sending on 5/3/22 conveying important information. Data download speeds seem ok. The price is very appealing.
Hi Arabella, thank you for your feedback. We're sorry to hear that you had missed a text message, we would like to look into this further for you and have sent you a message to assist.
Regards,
The Pennytel Team
Generally a good service
My only issue is that I seem to be missing out on receiving some text messages since transferring to Pennytel. I hope this can be sorted out. Other than that, a strong motivation for joining Pennytel is its Australian-based support team, and that is reassuring.
Hi Justin,
Thanks for your feedback on your Pennytel Mobile Plan! We would like to look into this text message issue for you, we have sent you a private message to assist further. ...
Read more Best wishes, The Pennytel TeamFind out how Pennytel compares to other Mobile Phone Service Providers
Know better, choose better.
- 2 reviews
I give you 4 stars, because 5 would be perfection. no one or any entity is perfect. Pennytel however come damn close,
I have found/had no problems with the network. No problems with download either. In fact all is well with the service. Cheap efficient and reliable. One can't ask for anything more,
Thanks so much for your positive review, Brian!
We're so glad to hear that you are enjoying your Pennytel Mobile Plan.
- The Pennytel Team
satisfied with Pennytel
I recently purchased a Pennytel account. The price was very competitive compared to other carriers. The phone operator was very helpful in setting it up. Also comes with voicemail ( previous carrier did not ) a bonus for small business. Quite happy with whole outcome.
Thanks for sharing your experience!
- Pennytel
- 2 reviews
- 1 like
You asked for it.
Its ok so far for me on Kangaroo Island. I dont use my smart phone very much for calls, only sometimes txts. I use it for Skype when its turned on and I am away from my PC at home. I doubt very much that I am using so many MB at all per month, but it would be nice for you to let me, and your other customers know how many MB we use monthly. I'm 79 yrs young, quite deaf, and hate voice mails, so I delete them when they appear on my phone. I would like them stopped to enter my phone if possible. Thank you.
Thank you for taking the time to share your feedback!
You will receive a text message to notify you when you reach 50%, 85% and 100% of your Data Usage threshold....
Read more You can also check your data balance at any time. Login to your Pennytel Account online or via the Mobile app https://pennytel.com.au/account-login/ You will see your balance displayed in a handy circle, with the amount of remaining data shown in the middle. You’ll also see the number of days left in your current billing period, your data quota renews on each new billing period. Or simply call “*159#” to see your remaining data in the current billing cycle. We have sent you a message to assist with your voicemail. - The Pennytel TeamRelated Articles
Reasonable reception in poor areas
Only one bar of reception at home. Have to rely on wifi calling. Otherwise very hapy with the service. Can reception be improved? I asmit the tevious carrier was no better
Hi John,
Thank you for feedback!...
Read more We use parts of Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97.9% of the population with 4G. There are many factors that contribute to signal strength that are unfortunately outside of our control, such as physical obstacles between you and the network tower, or your device's antenna strength. We have sent you a message to assist. - The Pennytel TeamHappy I changed over to you.
Happy with all aspects so far.
Coverage OK, download speed fine by me.
I chose pennyroyal as it offered me best price for the limited way I use my mobile .
I don't have a Landline.
.
Thanks for sharing your experience!
Regards,
The Pennytel Team
Find out how Pennytel compares to other Mobile Phone Service Providers
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Great personal service
Fab that this is an Aussie company with Aussie staff. Easy to switch. Good price.
Very efficient, friendly staff without waiting ages.
Due to Melbourne's lockdown, haven't tested further afield.
Website ok.
Thank you for taking the time to share your feedback with us!
- The Pennytel Team
good service
overall good service with a good price , meets my needs. Occasional loss of signal, or slow response when checking in, other people go in front and they have faster check in .
Thanks for sharing your experience!
- 2 reviews
So far so good.
No problems to date, have noticed strength of signal is often lower to what it was prior to switching. With Covid lockdown I've been unable to check reception far from home.
Thank you for giving us a go!
Regards,
The Pennytel Team
Find out how Pennytel compares to other Mobile Phone Service Providers
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Good service, no problems.
No problems so far, all running smoothly in my area. Can’t comment on Network coverage in country areas yet. Did recommend Pennytel to family and received reward promptly thank you.
Thanks for sharing your experience!
Regards,
The Pennytel Team
- 30 reviews
- 28 likes
Service OK
The hassle is if you have to make phone contact with PennyTel, the response to my query was, the next day call, from PennyTel. A call back is better than none! However had I known about that to start with, I wouldn't have joined PennyTel
Hi Edward, we’re sorry to hear about your experience. We have reached out to our Client Experience Manager to get a little more insight into what happened here. We would like to discuss your experience further, we have sent you a message.
Best I've had to date.
Look everything is as promised, what more can you ask for? I never used my mobile very much only turned it on when I needed to make a call. Now I use my email, log in for Covid etc.
Questions & Answers
Do you have an NBN plan
Hi Barbara, thanks for reaching out.
Yes, we have NBN plans to suit every home, all with no lock-in contracts. You can view our NBN plans here https://pennytel.com.au/residential/#tab-2 or call our ...
Read morefriendly team on 1300 232 888 for more information and to get started.Hi Pennytel
I’m strongly considering coming across to Pennytel, but I have some questions for you. Is your service capped through out the day? At this moment with Belong, my service is forever dropping, sending and receiving messages are delayed. Phone calls don’t go through or aren’t received and Internet access and streaming are at its worse. Will this happen with your service?
Thanks,
CA
.
Hi Carmy,
Thank you for reaching out. ...
Read more Like Belong, we also use parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97.9% of the population with 4G. Whilst you should not have these kinds of issues on this Network, it is possible that if you are having them now, they may continue with a Pennytel Mobile service. However, if you did want to port your service over to us and the issue continues, we could investigate and work towards getting this resolved for you. Kind Regards, PennytelHi
How and were to find the pennytel mobile app, I can’t find it the App Store .
Hi Mark,
Thank you for reaching out. We are currently experiencing technical issues with our Pennytel App appearing in the App Store - we are currently working on getting it back into the Store, and ...
Get an answer from our members and Pennytel representatives
Details
About Pennytel
Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.
Some features of Pennytel mobile plans include:
- SIM-only plans on the Telstra network.
- No lock-in contracts.
- Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.
Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.
You can also bundle mobile and Internet plans for a discount.
Points of praise:
- Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
- They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
- Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
Category | Mobile Phone Service Providers |
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Network Used | Telstra |
International Roaming Offered | Yes |
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Thanks for your review, Jessica! We value your feedback and are glad to hear you’re enjoying your Pennytel Mobile Plan. We appreciate your feedback on data banking, this is a feature that we are looki...
Read moreng to incorporate in the future. All the best, The Pennytel Team