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Pennytel
4.4 from 1,193 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

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Good for the farm

published

So far network has been 100% reliable with no dropouts that I have been aware of. Download speeds meet my expectations. Just as good as telstra, even in remote hilly location on the farm

Value for Money
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
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sternbeck
sternbeckHunter Region, NSW
  • 2 reviews

very good service from personel cant fault them at all

published

Yes the phone does drop out often mainly in morning to arvo but good nite time ,,, if I sit on my front verahanda facing east it doesnt fade out as much

Value for Money
5/5
Customer Service
5/5
Local Reception
3/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$16.00
Included Data per Month3 GB
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Ruth S.
Ruth S.Central West, NSW

Great service

published

Price and service are great. Coverage is very widespread, no dropouts and great download speeds. Have recommended to many of my friends. Very happy all round. How do you do it for the price??

Value for Money
5/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
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Anthony S.
Anthony S.Central, TAS

Not good

published

Service excellent inLaunceston Data usage at lake leake very poor my residence data download speeds are very slow have to go elsewhere to pay bills or to do banking phone service lake leake ok

Customer Service
5/5
Local Reception
3/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.95
Included Data per Month2 GB
Pennytel
Ella MPennytel
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Angela
AngelaCentral Highlands and Goldfields, VIC

Performing very well as I expected it to

published

Reliable network coverage and no frequent dropouts. Download speeds are sufficiently fast. As a pensioner I am impressed by the efficiency provided by Pennytel at such a low cost to me.

Value for Money
5/5
Customer Service
4/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$18.00
Pennytel
Ella MPennytel
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DAve
DAveCorowa
  • 2 reviews

no coverage at our home

published

We still get no coverage unless I go out and stand in the street. When we were away recently, we got good coverage , even on the ship that was way off the coast of Aus. It is much cheaper than the others.

Incentivised Review No
Plan TypePost-Paid with Phone
Included Data per Month1 GB
Pennytel
Ella MPennytel
DAve
DAve

doesent matter if you have a map, I still get no coverage.

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Good Service

published

Phone is fine... still learning how to use it Coverage seems good and haven't had any drop-outs. Thirty words? I don't use thirty words in a week or a month even..

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Included Data per Month1 GB
Pennytel
Ella MPennytel
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Susan M
Susan M
  • 3 reviews
  • 1 like

Better than the big providers

published

Our network coverage through the Telstra system has always been poor and unreliable. Pennytel reception is better, for less than half the cost, probably because their network is not oversubscribed. Easy to contact too.

Value for Money
4/5
Customer Service
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$16.00
Included Data per Month2 GB
Pennytel
Ella MPennytel
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kauchter
kauchterTasmania
  • 2 reviews
  • 1 like

No coverage outback Qld

published

I cancelled because i didnt get coverage in areas i needed it when travelling though i could get coverage with telstra directly which is a pity. Telstra keep coverage for their own clients unless you in big city

Customer Service
4/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
Included Data per Month2 GB
Pennytel
Ella MPennytel
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Mobile Phone Service Providers

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David
DavidHunter Region, NSW

Good service

published

We have no issues with Pennytell and are extremely pleased that we did make the decision to move our telephone requirements to them. We have no regrets and do not hesitate to recommend them to whomever.

Value for Money
5/5
Customer Service
4/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Pennytel
Ella MPennytel
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Great service and value for money

published

I have had no problems with my coverage and my data speeds have been okay The delivery service is quite reliable, I have encouraged my family to use Pennytel services.

Value for Money
5/5
Customer Service
4/5
Local Reception
4/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$35.00
Included Data per Month5 GB
Pennytel
Ella MPennytel
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Questions & Answers

lee c.
lee c.asked

does Pennytel allow for 19 numbers for text.
with respect

3 answers
Oz Travellers
Oz Travellers

I don't know, suggest you contact Pennytel, real easy to talk to.

DLVR2U
DLVR2U

When u say "allow for 19 numbers for text" do u mean can u send the same text msg to 19 different numbers all at once ?

Pennytel
Pennytel Pennytel

Hi Lee,

19 numbers are considered Premium Service numbers, the person dialling or sms’ing the number pays for the call / sms itself and is at a premium rate for that service. The rate is not set by Pennytel as it is a third party number and service. Pennytel barr the ability to access these numbers due to the premium charges and to avoid bill shock for customers.

Regards,
Pennytel

Jennifer S.
Jennifer S.asked

We have had no ph service for 2 weeks , and had no satisfaction from the numerous calls we've put into pennytell?

1 answer
Pennytel
Pennytel Pennytel

Hi Jennifer, thanks for reaching out. We're here to help! We have sent you a message to assist.
- Pennytel.

Not happy customer
Not happy customerasked

Why can’t I send pictures using my iphone 8

2 answers
Peter
Peter

I know very little about smart phones, but my Nokia does send photo's.

Pennytel
Pennytel Pennytel

Thanks for reaching out. This may be a setting on your phone, we can assist with troubleshooting this for you.
We have sent you a message to get your Pennytel mobile details.

- The Pennytel Team

See all Pennytel questions

Get an answer from our members and Pennytel representatives

Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
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