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Pennytel
Pros
Reviewer Photos & Videos
- 9 reviews
- 3 likes
Dam Good
Living in rural area Penneytel has filled the coverage gaps that i was starting to get by my previous provider. No problems going overseas either costs are good rang the service number before going to see how it works and found them to be very helpful and polite.
I have now swapped my wife's phone over hope the coverage continues.
- Verified
Great staff and excellent service.
I have no issues with coverage on our mobile phones or internet connections, using the Telsta network is an advantage. Data download speed is the same as my previous Telco.
In fairness, I believe that the $79 per month should indicate that it is for two mobiles and internet.
Thank you for the wonderful review and for taking the time to share your feedback with us, Geoff!
Regards,
The Pennytel Team
- 2 reviews
Reliable
Great signal and service, excellent company to deal with. Set up was very easy. Everything worked straight away. The deal is inexpensive and suits my purpose. I really can’t find fault with anything.
We’re thrilled to hear you are enjoying your Pennytel Mobile Plan! Thank you for the wonderful review and for taking the time to share your feedback with us.
- Pennytel Team
Good Solid Account
I only needed a simple account and this has worked just great for me. No issues and just keeps on working The price is right and that makes 30 words
Thanks for the positive review, Paul!
- Pennytel
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Great service and excellent value
Very good coverage, not many drop outs, speed is reasonable for wireless in our area ,we are use to slow internet having had the nbn for a while that never worked
Thank you for the wonderful review and for taking the time to share your feedback with us!
- Pennytel
- 3 reviews
Great love pennytel.
Wonderful service very happy great people to talk to when I have had to ring up,keep up the good work I have told a few people about pennytel and your service.
Thank you for the wonderful review and for taking the time to share your feedback with us!
- Pennytel
So far, Pennytel is great.
The network coverage has been really good at home and wherever I've been. Happy with the price too and glad I have not been pressured into paying for more GB. Thank you.
Thank you so much for your kind words, Lois!
Best wishes,
Pennytel
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- 5 reviews
- 3 likes
pennytel - great service and value
Pennytel have very good mobile coverage, good customer service, and excellent value plans. My wife and I have been using Pennytel for about 12 months now and have no intention of swapping.
Thank you for the wonderful review and for taking the time to share your feedback with us! We're so glad to hear you are both enjoying your Pennytel Mobile Plan.
- Pennytel
- 2 reviews
- 1 like
Reliable honest information
Great and no hidden costs and add ons, best value for bring your own plans seriously really easy to setup payments not confusing and I ring and talk to people it fantastic.
We’re thrilled to hear that you are enjoying your Pennytel Mobile Plan, Bianca! Thank you for your kind words.
Best wishes,
The Pennytel Team
Find out how Pennytel compares to other Mobile Phone Service Providers
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Wow pennytel is actually a extremely impressive service.
Reliability is fantastic, the drop outs I used to have are no more.
Downloading is super quick and the voice on the other end is far clearer. Very impressed thank you
Thank you so much for your kind words, Anthony! We're glad to hear that you are enjoying your Pennytel mobile plan.
- The Pennytel Team
So much better than Telstra.
Totally reliable coverage...never had any drop outs.
Speeds ok for my needs. Really glad I changed over from Telstra who were bloody hopeless. Compared to them it is so easy to make contact with you.
Hi Greg,
Thanks for your review. We value your feedback and are thrilled you’re enjoying your Pennytel mobile plan!...
Read more Best wishes, Pennytel
- 3 reviews
Good connection, Very cheap rates.
Cheapest connection with great customer service and no drop outs. I save money because I get exactly what I need with no wastage and no expensive date plans. I would highly recommend.
Thank you for the wonderful review and for taking the time to share your feedback with us!
- Pennytel
Find out how Pennytel compares to other Mobile Phone Service Providers
Know better, choose better.
Great Product, cover and value.
Cover all over Oz, speeds good, can talk to customer service, all we need. Looked at other, two large carriers have from bitter experience, poor cover, the largest remaining telco is rediculously expensive. Pennytel fro us.
Thank you for the wonderful review and for taking the time to share your feedback with us!
Regards,
The Pennytel Team
- 2 reviews
- 1 like
Pennytel use only a PART of the Telstra network.
Bought a Pennytel plan for travelling Australia based on them using the Telstra network. What a MAJOR disappointment! VERY poor coverage away from the east coast of Australia. They claim to cover most Telstra service locations but we found very, very little coverage, and they are not transparent about it! My partner has a plan direct with Telstra and she gets coverage when my Pennytel plan most ties doesn't. DO NOT rely on a Pennytel plan for travel around Australia. Based on experience, they only service the east coast. Am searching for an alternate provider.
Thank you for taking the time to leave us feedback on your experience. We’re sorry that our Mobile Network coverage has not met your expectations. As outlined in the Mobile Plan CIS and plan descripti...
Read moreons our website, we use parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97.9% of the population with 4G. Our coverage map is also available here: https://pennytel.com.au/coverage/ All the best,
Same genetic response I got when I called you guys to complain. I get better coverage from Optus (dual sim) than Pennytel and willing to prove it too!
Your response is morr proof Pennytel isn't transp...
Hi rohloffp,
Again, we're sorry to hear of your disappointment. Our Network Coverage Map on our website is a visual representation of our mobile coverage areas, available here: https://pennytel.com.au/coverage/...
Read more All the best, Pennytel
This service is perfect
Great service helpful and friendly staff
Would never return to my previous supplier as this service is 110% better
This service is reliable and does not drop out and download speeds are okay
Thank you for the wonderful review and for taking the time to share your feedback with us!
Questions & Answers
Hi Pennytel
I’m strongly considering coming across to Pennytel, but I have some questions for you. Is your service capped through out the day? At this moment with Belong, my service is forever dropping, sending and receiving messages are delayed. Phone calls don’t go through or aren’t received and Internet access and streaming are at its worse. Will this happen with your service?
Thanks,
CA
.
Hi Carmy,
Thank you for reaching out. ...
Read more Like Belong, we also use parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97.9% of the population with 4G. Whilst you should not have these kinds of issues on this Network, it is possible that if you are having them now, they may continue with a Pennytel Mobile service. However, if you did want to port your service over to us and the issue continues, we could investigate and work towards getting this resolved for you. Kind Regards, Pennytel
Hi
How and were to find the pennytel mobile app, I can’t find it the App Store .
Hi Mark,
Thank you for reaching out. We are currently experiencing technical issues with our Pennytel App appearing in the App Store - we are currently working on getting it back into the Store, and ...
Hi, Belong is forcing its current 1GB plan customers onto the more expensive 3GB plan in April, so I am thinking of switching to Pennytel. In your CIS I have seen "PAYG rates apply for MMS Video In Australia to AU mobiles"—does this mean I won't be able to text animated gifs or videos without extra charges? Also, it is unclear what happens if I go over my monthly data limit, do you automatically apply a top up and charge me for it? Cheers
Hi there, thanks for reaching out and for considering Pennytel!
Our 1GB Plan includes unlimited standard calls & text plus 1GB data. If you run out of data and need a bit extra to tide you over, you...
Read more can add a 1GB data top-up for $10. You can add this top-up yourself at any time. It will not be topped up automatically.
Thanks Pennytel for the reply! Just one last query—if I go over and choose not to top my data up, am I just capped at a very slow rate, or do I simply not have service after that point?
Cheers
No problem!
If you choose not to top up your data, when your data runs out you will no longer be able to use mobile data. Unlimited Standard Calls & SMS will still be available. ...
Read more We’ll send you usage notifications by SMS when you reach 50%, 85% and 100% of your mobile data inclusion, or whenever you add a 1GB data pack. You can also check your data balance at any time by logging in to your Pennytel Account online or via the Mobile app. - PennytelGet an answer from our members and Pennytel representatives
Details
About Pennytel
Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.
Some features of Pennytel mobile plans include:
- SIM-only plans on the Telstra network.
- No lock-in contracts.
- Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.
Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.
You can also bundle mobile and Internet plans for a discount.
Points of praise:
- Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
- They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
- Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
| Category | Mobile Phone Service Providers |
|---|---|
| Network Used | Telstra |
| International Roaming Offered | Yes |
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Thank you so much for the positive review, Mark! We love hearing from our customers – especially when our
services are able to make a positive difference to them.
Regards,
The Pennytel Team