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Pennytel
4.4 from 1,185 reviews · View Statistics
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Reviews

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Anthony S.
Anthony S.Central, TAS

Not good

published

Service excellent inLaunceston Data usage at lake leake very poor my residence data download speeds are very slow have to go elsewhere to pay bills or to do banking phone service lake leake ok

Customer Service
5/5
Local Reception
3/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.95
Included Data per Month2 GB
Pennytel
Ella MPennytel
DAve
DAveCorowa
  • 2 reviews

no coverage at our home

published

We still get no coverage unless I go out and stand in the street. When we were away recently, we got good coverage , even on the ship that was way off the coast of Aus. It is much cheaper than the others.

Incentivised Review No
Plan TypePost-Paid with Phone
Included Data per Month1 GB
Pennytel
Ella MPennytel
DAve
DAve

doesent matter if you have a map, I still get no coverage.

kauchter
kauchterTasmania
  • 2 reviews
  • 1 like

No coverage outback Qld

published

I cancelled because i didnt get coverage in areas i needed it when travelling though i could get coverage with telstra directly which is a pity. Telstra keep coverage for their own clients unless you in big city

Customer Service
4/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
Included Data per Month2 GB
Pennytel
Ella MPennytel

Questions & Answers

Not happy customer
Not happy customerasked

Why can’t I send pictures using my iphone 8

2 answers
Peter
Peter

I know very little about smart phones, but my Nokia does send photo's.

Pennytel
Pennytel Pennytel

Thanks for reaching out. This may be a setting on your phone, we can assist with troubleshooting this for you.
We have sent you a message to get your Pennytel mobile details.

- The Pennytel Team

Graham
Grahamasked

Hey guys,

I don't want to write a negative review yet, but I've had nothing but problems with the sim card. Keep freezing and reloading Everytime I try and make a call or cuts me off during a call. It's not my phone as previous sim card with a rival worked. I've put in a ticket request but I didn't get a reply.

6 answers
Graham
Graham

Also my internet freezes over and over and over.

Barb
Barb

Hello dear Graham, I am so sorry and very surprised to read you are having problems with the Pennytel sim card. I dont know what "put in a ticket request" means - suggest you phone Pennytel and speak personally with one of their Staff. Request a new sim card too. Can't help you with your Internet freezing. Could it be the location you live? Best wishes, Barb.

Graham
Graham

Definitely not location I live in. I'm not that far from the CBD really. It never happened with my previous Sim. Sim card error message comes up and affects everything unfortunately.

Jaklyn H.
Jaklyn H.asked

Hi, just wondering if the 1GB plan covers MMS as well as SMS?

2 answers
Barbara A
Barbara A

Yes, all texts both MMS & SMS are unlimited provided they are made in Aust to Aust mobiles.
Hope this helps you make a decision.

It isn’t working for me on my
iPhone 8

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Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
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