1 photo
Pennytel
4.4 from 1,248 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Pennytel

Pros

Easy to switch over
Reliable connection
Great value for money

Reviews

Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail

Almost perfect

published

Every thing is great especially the phone call signal. There is only one problem which is preventing me from activating my data sim. You don't provide enough monthly data. I need/use at least 130gigs every month. Could you please up the data allowance then I will gladly activate the sim you sent me

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel PennytelSend a private message

Thank you for your feedback, Pearl! Our largest plan we currently offer is 100GB, please keep us in mind if your data needs change :)

- Pennytel

Similar opinion? Write a review on ProductReview.com.au!
Mike R.
Mike R.South East Queensland, QLD

So far so good

published

No dropouts yet, but we haven't been too far from home, this question will be better answered when we go on a trip. We have not experienced slow data downloads.

Value for Money
4/5
Customer Service
4/5
Pennytel
Pennytel PennytelSend a private message

Thank you for taking the time to share your feedback. If you ever encounter an issue we’ll work with you to try and find a solution .
Regards,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Vic T
Vic THunter Region, NSW

Great phone service

published

Very good and reliable network coverage. Have had no dropouts so far. Download speeds seem sufficient and faultless. All in all it is a great service. Can fully recommend Pennytel to anyone.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel PennytelSend a private message

Thanks for the positive review! We love hearing from our customers – especially when our service is able to make a positive difference to them.
Regards,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
HMHewett
HMHewettSydney, NSW

Excellent. I recomment it to anyone looking to change their service provider.

published

Pennytel network coverage is very reliable.
Downloads are fast.
There are no drop-outs.
I have changed from another service provider to Pennytel and have had no problems with their service.
I certainly recommend this service to anyone looking to change.

Local Reception
3/5
Transparency
4/5
Pennytel
Pennytel PennytelSend a private message

Thank you for the wonderful review and for taking the time to share your feedback with us!

Best wishes,
Pennytel

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
David Paul
David PaulSouth East Queensland, QLD

Pennytel a better alternative to Telstra

published

Network coverage is good I haven't experienced any dropouts. To be honest I have hardly used any downloads as most downloads are done on my home computer or Samsung tablet

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel PennytelSend a private message

Thank you for sharing your feedback, David!
- Pennytel

Similar opinion? Write a review on ProductReview.com.au!

reception

published

Reception in Willowbank area is not good,1 or 2 bars max. is about the norm. Most people in our area have complained for some time about reception from Telstra and Optus.

Incentivised Review No
Pennytel
Pennytel PennytelSend a private message
Similar opinion? Write a review on ProductReview.com.au!
LDale
LDale
  • 3 reviews

Good service, pleased with the price

published

Good access so far on my travels down south of WA. The test will come when I go into some of the Midwest towns. Works OK at home. Pleased with the price of their service.

Incentivised Review No
Pennytel
Pennytel PennytelSend a private message

Thank you for sharing your experience!
- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Tips for Choosing a Mobile Plan and Service Provider

Looking for a new mobile plan? Find out everything you need to know from network coverage and plan types, to data usage and international roaming so that you can pick the best value plan for you.

Wendy Z.
Wendy Z.
tips-for-choosing-a-mobile-plan-and-service-provider
Top Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.
top-internet-mobile-phone-service-providers-in-2020
Next
Brian J.
Brian J.Murrumbidgee Region, NSW
  • 2 reviews

I give you 4 stars, because 5 would be perfection. no one or any entity is perfect. Pennytel however come damn close,

published

I have found/had no problems with the network. No problems with download either. In fact all is well with the service. Cheap efficient and reliable. One can't ask for anything more,

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel PennytelSend a private message

Thanks so much for your positive review, Brian!
We're so glad to hear that you are enjoying your Pennytel Mobile Plan.

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
peter
peter
  • 2 reviews

satisfied with Pennytel

published

I recently purchased a Pennytel account. The price was very competitive compared to other carriers. The phone operator was very helpful in setting it up. Also comes with voicemail ( previous carrier did not ) a bonus for small business. Quite happy with whole outcome.

Incentivised Review No
Pennytel
Pennytel PennytelSend a private message

Thanks for sharing your experience!
- Pennytel

Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Peter
PeterSouthern and Hills, SA
  • 2 reviews
  • 1 like

You asked for it.

published

Its ok so far for me on Kangaroo Island. I dont use my smart phone very much for calls, only sometimes txts. I use it for Skype when its turned on and I am away from my PC at home. I doubt very much that I am using so many MB at all per month, but it would be nice for you to let me, and your other customers know how many MB we use monthly. I'm 79 yrs young, quite deaf, and hate voice mails, so I delete them when they appear on my phone. I would like them stopped to enter my phone if possible. Thank you.

Value for Money
4/5
Customer Service
5/5
Pennytel
Pennytel PennytelSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Reasonable reception in poor areas

published

Only one bar of reception at home. Have to rely on wifi calling. Otherwise very hapy with the service. Can reception be improved? I asmit the tevious carrier was no better

Value for Money
5/5
Local Reception
2/5
Pennytel
Pennytel PennytelSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Happy I changed over to you.

published

Happy with all aspects so far.
Coverage OK, download speed fine by me.
I chose pennyroyal as it offered me best price for the limited way I use my mobile .
I don't have a Landline.

.

Value for Money
4/5
Incentivised Review No
Pennytel
Pennytel PennytelSend a private message

Thanks for sharing your experience!

Regards,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Alicia
AliciaGreater Melbourne (Inner), VIC

Great personal service

published

Fab that this is an Aussie company with Aussie staff. Easy to switch. Good price.
Very efficient, friendly staff without waiting ages.
Due to Melbourne's lockdown, haven't tested further afield.
Website ok.

Incentivised Review No
Pennytel
Pennytel PennytelSend a private message

Thank you for taking the time to share your feedback with us!

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!

good service

published

overall good service with a good price , meets my needs. Occasional loss of signal, or slow response when checking in, other people go in front and they have faster check in .

Value for Money
4/5
Local Reception
3/5
Pennytel
Pennytel PennytelSend a private message

Thanks for sharing your experience!

Similar opinion? Write a review on ProductReview.com.au!
none
none
  • 2 reviews

So far so good.

published

No problems to date, have noticed strength of signal is often lower to what it was prior to switching. With Covid lockdown I've been unable to check reception far from home.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel PennytelSend a private message

Thank you for giving us a go!
Regards,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 9

Questions & Answers

Heather C
Heather Casked

I have been notified I have used all my data with 5 days to go.What happens now?

2 answers
Pennytel
Pennytel PennytelSend a private message
Heather C
Heather C

Thank you

Barbara B.
Barbara B.asked

Do you have an NBN plan

1 answer
Pennytel
Pennytel PennytelSend a private message
Carmy A.
Carmy A.asked

Hi Pennytel
I’m strongly considering coming across to Pennytel, but I have some questions for you. Is your service capped through out the day? At this moment with Belong, my service is forever dropping, sending and receiving messages are delayed. Phone calls don’t go through or aren’t received and Internet access and streaming are at its worse. Will this happen with your service?

Thanks,

CA
.

1 answer
Pennytel
Pennytel PennytelSend a private message
See all Pennytel questions

Get an answer from our members and Pennytel representatives

Details

About Pennytel

Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.

Some features of Pennytel mobile plans include:

  • SIM-only plans on the Telstra network.
  • No lock-in contracts.
  • Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.

Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.

You can also bundle mobile and Internet plans for a discount.

Points of praise:

  • Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
  • They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
  • Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.