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I give you 4 stars, because 5 would be perfection. no one or any entity is perfect. Pennytel however come damn close,
I have found/had no problems with the network. No problems with download either. In fact all is well with the service. Cheap efficient and reliable. One can't ask for anything more,
satisfied with Pennytel
I recently purchased a Pennytel account. The price was very competitive compared to other carriers. The phone operator was very helpful in setting it up. Also comes with voicemail ( previous carrier did not ) a bonus for small business. Quite happy with whole outcome.
Pennytel use only a PART of the Telstra network.
Bought a Pennytel plan for travelling Australia based on them using the Telstra network. What a MAJOR disappointment! VERY poor coverage away from the east coast of Australia. They claim to cover most Telstra service locations but we found very, very little coverage, and they are not transparent about it! My partner has a plan direct with Telstra and she gets coverage when my Pennytel plan most ties doesn't. DO NOT rely on a Pennytel plan for travel around Australia. Based on experience, they only service the east coast. Am searching for an alternate provider.
Unfortunately I had a issue with the sim card. Kept cutting out during calls and sim kept on resetting. Was told to clean sim card which I did but didn't change the outcome. Switched providers to Felix which I've had a awesome outcome with. In switching I was only a couple of days into a new month. Still getting charged the whole $30 which is poor form.
You asked for it.
Its ok so far for me on Kangaroo Island. I dont use my smart phone very much for calls, only sometimes txts. I use it for Skype when its turned on and I am away from my PC at home. I doubt very much that I am using so many MB at all per month, but it would be nice for you to let me, and your other customers know how many MB we use monthly. I'm 79 yrs young, quite deaf, and hate voice mails, so I delete them when they appear on my phone. I would like them stopped to enter my phone if possible. Thank you.
Reasonable reception in poor areas
Only one bar of reception at home. Have to rely on wifi calling. Otherwise very hapy with the service. Can reception be improved? I asmit the tevious carrier was no better
Happy I changed over to you.
Happy with all aspects so far.
Coverage OK, download speed fine by me.
I chose pennyroyal as it offered me best price for the limited way I use my mobile .
I don't have a Landline.
Very poor reception.
Using the Telstra network you would expect the same coverage but no because Telstra only sell a portion of their signal, not 100%.
Had to change back to Telstra to get a signal strong enough in Alfredton to be able hold a conversation with out drop outs. Same with data we had to use WiFi from the house to get data.
Great personal service
Fab that this is an Aussie company with Aussie staff. Easy to switch. Good price.
Very efficient, friendly staff without waiting ages.
Due to Melbourne's lockdown, haven't tested further afield.
I don’t recommend it at all!
Low signal everywhere! struggling play a video! Awful around CBD and really slow when you go further! I switched to another provider they charged me for another month for nothing!! I complained they said it’s our policy! Don’t recommend this rubbish at all
overall good service with a good price , meets my needs. Occasional loss of signal, or slow response when checking in, other people go in front and they have faster check in .
A bit slow
I found that when I am out and about, the data speed can be quite slow. However, the phone connections are good. I've experienced dropouts, but usually when driving hands-free.
So far so good.
No problems to date, have noticed strength of signal is often lower to what it was prior to switching. With Covid lockdown I've been unable to check reception far from home.
Good service, no problems.
No problems so far, all running smoothly in my area. Can’t comment on Network coverage in country areas yet. Did recommend Pennytel to family and received reward promptly thank you.
The hassle is if you have to make phone contact with PennyTel, the response to my query was, the next day call, from PennyTel. A call back is better than none! However had I known about that to start with, I wouldn't have joined PennyTel
Questions & Answers
does Pennytel allow for 19 numbers for text.
I don't know, suggest you contact Pennytel, real easy to talk to.
When u say "allow for 19 numbers for text" do u mean can u send the same text msg to 19 different numbers all at once ?
19 numbers are considered Premium Service numbers, the person dialling or sms’ing the number pays for the call / sms itself and is at a premium rate for that service. The rate is not set by Pennytel as it is a third party number and service. Pennytel barr the ability to access these numbers due to the premium charges and to avoid bill shock for customers.
We have had no ph service for 2 weeks , and had no satisfaction from the numerous calls we've put into pennytell?
Hi Jennifer, thanks for reaching out. We're here to help! We have sent you a message to assist.
Why can’t I send pictures using my iphone 8
I know very little about smart phones, but my Nokia does send photo's.
Thanks for reaching out. This may be a setting on your phone, we can assist with troubleshooting this for you.
We have sent you a message to get your Pennytel mobile details.
- The Pennytel Team
Get an answer from our members and Pennytel representatives
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