Pennytel

Transferred off a Pennytel plan back to Telstra and they won’t release the number over the weekend. They disconnected the number but won’t release number. So if you swap providers on the weekend you see screwed. Avoid these jokers, they have no idea

Reliable network coverage, no drop outs. I made the change from Aldi which once use to be a great option until the constant drop outs.
My only downfall is with Pennytel is that the unused data isn’t rolled over. This is something that an Aldi plan has as an advantage over Pennytel.

Good access so far on my travels down south of WA. The test will come when I go into some of the Midwest towns. Works OK at home. Pleased with the price of their service.

Tried to contact customer service twice and you never hear back. Plan went dead mid month and was unable to get any response. Cheap, but you get what you pay for

Network coverage mostly ok. Worryingly I did not receive a text a friend confirmed sending on 5/3/22 conveying important information. Data download speeds seem ok. The price is very appealing.

Very poor management decision not to provide additional data at no cost to NSW flood victims where internet or telephone reception failed. Various requests were made by me and virtually palmed of and ignored. Thanks for nothing pennytel.

My only issue is that I seem to be missing out on receiving some text messages since transferring to Pennytel. I hope this can be sorted out. Other than that, a strong motivation for joining Pennytel is its Australian-based support team, and that is reassuring.

I have found/had no problems with the network. No problems with download either. In fact all is well with the service. Cheap efficient and reliable. One can't ask for anything more,

I recently purchased a Pennytel account. The price was very competitive compared to other carriers. The phone operator was very helpful in setting it up. Also comes with voicemail ( previous carrier did not ) a bonus for small business. Quite happy with whole outcome.

Bought a Pennytel plan for travelling Australia based on them using the Telstra network. What a MAJOR disappointment! VERY poor coverage away from the east coast of Australia. They claim to cover most Telstra service locations but we found very, very little coverage, and they are not transparent about it! My partner has a plan direct with Telstra and she gets coverage when my Pennytel plan most ties doesn't. DO NOT rely on a Pennytel plan for travel around Australia. Based on experience, they only service the east coast. Am searching for an alternate provider.

Unfortunately I had a issue with the sim card. Kept cutting out during calls and sim kept on resetting. Was told to clean sim card which I did but didn't change the outcome. Switched providers to Felix which I've had a awesome outcome with. In switching I was only a couple of days into a new month. Still getting charged the whole $30 which is poor form.

Its ok so far for me on Kangaroo Island. I dont use my smart phone very much for calls, only sometimes txts. I use it for Skype when its turned on and I am away from my PC at home. I doubt very much that I am using so many MB at all per month, but it would be nice for you to let me, and your other customers know how many MB we use monthly. I'm 79 yrs young, quite deaf, and hate voice mails, so I delete them when they appear on my phone. I would like them stopped to enter my phone if possible. Thank you.

Only one bar of reception at home. Have to rely on wifi calling. Otherwise very hapy with the service. Can reception be improved? I asmit the tevious carrier was no better

Happy with all aspects so far.
Coverage OK, download speed fine by me.
I chose pennyroyal as it offered me best price for the limited way I use my mobile .
I don't have a Landline.

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Using the Telstra network you would expect the same coverage but no because Telstra only sell a portion of their signal, not 100%.
Had to change back to Telstra to get a signal strong enough in Alfredton to be able hold a conversation with out drop outs. Same with data we had to use WiFi from the house to get data.