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Pennytel
4.4 from 1,231 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Pennytel

Pros

Easy to switch over
Reliable connection
Great value for money

Reviews

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Ailsa M
Ailsa MGreater Melbourne (Inner), VIC
  • 2 reviews

Great service, no issues.

published

I have only had one instance of no coverage and I also had it in the same location with my previous provider. I am really happy with my decision switch to Pennytel.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$24.00
Included Data per Month18 GB
Pennytel
Pennytel PennytelSend a private message

We’re thrilled to hear you are enjoying your Pennytel Mobile Plan! Thank you for your kind words, Ailsa!
- Pennytel

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Michael H
Michael HSydney, NSW
  • 4 reviews
  • 1 like

Great phone plan

published

So far so good no problems with reception. Price is good and the reception is always very helpful. However I have tried many times but I still cannot log in. That is my only complaint.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$9.90
Included Data per Month1 GB
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Very efficient service

published

Our network coverage has been good. The data downloads are ok. There have been no frequent dropouts.
When your help has been requested, you have given it in a friendly, efficient way.

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$32.38
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Dean Harris
Dean HarrisCentral, SA
  • 2 reviews

It works as advertised !!!

published

Coverage seems 95%. I was on Horrocks Highway, Auburn, SA yesterday - black spot near service station. Other black spots along that Highway as you get closer to Adelaide. Better than other carriers.

Customer Service
4/5
Incentivised Review No
Plan TypePost-Paid with Phone
Included Data per Month18 GB
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Good for the farm

published

So far network has been 100% reliable with no dropouts that I have been aware of. Download speeds meet my expectations. Just as good as telstra, even in remote hilly location on the farm

Value for Money
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
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Geoffrey White
Geoffrey WhiteSydney, NSW

Excellent. Best price. Great service.

published

No problems and works fine. I like the price and glad to have been given the opportunity to have the service. I like the fact that you tell me when I start to teach my data limit.

Value for Money
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$23.15
Included Data per Month18 GB
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Dean
DeanSouthern and Hills, SA

only wanted 1gb suits my use.Haven't had any problems so far

published

very reliable network.suits my minimal use for low cost.Have had no issues with network speed/drop outs.Former supplier,Testra,couldn't could not match price.Would reccomend for low use users who do not need to pay for what they do not use

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
Included Data per Month1 GB
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sternbeck
sternbeckHunter Region, NSW
  • 2 reviews

very good service from personel cant fault them at all

published

Yes the phone does drop out often mainly in morning to arvo but good nite time ,,, if I sit on my front verahanda facing east it doesnt fade out as much

Value for Money
5/5
Customer Service
5/5
Local Reception
3/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$16.00
Included Data per Month3 GB
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Christine L.
Christine L.Sydney, NSW
  • 2 reviews

Fabulous mobile phone coverage.

published

Great network coverage same as our previous provider.
Easy to apply with Pennytel no hidden costs involved.
Very happy with the service plus it is much cheaper and provides more
data, wish I had switched much earlier.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
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Mobile Phone Service Providers

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Very good

published

No dropouts etc, every thing is a ok. Would recommend to others particularly for the value. I don’t have anything to add, but have to (why?) have a least 30 words.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$20.00
Included Data per Month7 GB
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Sooz55
Sooz55Wide Bay-Burnett, QLD
  • 5 reviews
  • 2 likes

As good as a mobile network should be.

published

Not had any problems with network availabilty or dropouts, but then again it is using the Telstra network and not Optus. I just wanted a provider that works where I live and was reasonably priced. Was unsure of the amount of data I would need but the included data with their base plan satisfies my needs.

Transparency
4/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
Similar opinion? Write a review on ProductReview.com.au!
Ruth S.
Ruth S.Central West, NSW

Great service

published

Price and service are great. Coverage is very widespread, no dropouts and great download speeds. Have recommended to many of my friends. Very happy all round. How do you do it for the price??

Value for Money
5/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
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Mobile Phone Service Providers

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Roel
RoelCentral West, NSW
  • 2 reviews

This has been one of the best decisions we have made in years.

published

I have been pleasantly surprised with the reliability of the network and the speed with which it deals with our needs. I am also delighted with the service we get. It is no trouble getting in touch and the personnel are always very helpful and handle our inquiries in a friendly and efficient manner.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
Included Data per Month1 GB
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The reviewer stated that an incentive was offered for this review

Joy S
Joy Snsw
  • 8 reviews
  • 2 likes

Service great

published

Being a new customer having had Telstra previously which was so expensive, after the initial billing problems were overcome with Pennytel, I am now pleased with the pricing and coverage.

Value for Money
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$10.99
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Daniel OMINSKI
Daniel OMINSKIPerth, WA
  • 3 reviews

Professional

published

All good. Happy with the service. No drop outs and a very strong signal which is better than what i had. The changeover process was really easy and went without any problems

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$12.00
Included Data per Month25 GB
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Page 1 of 3

Questions & Answers

Barbara B.
Barbara B.asked

Do you have an NBN plan

1 answer
Pennytel
Pennytel PennytelSend a private message
Carmy A.
Carmy A.asked

Hi Pennytel
I’m strongly considering coming across to Pennytel, but I have some questions for you. Is your service capped through out the day? At this moment with Belong, my service is forever dropping, sending and receiving messages are delayed. Phone calls don’t go through or aren’t received and Internet access and streaming are at its worse. Will this happen with your service?

Thanks,

CA
.

1 answer
Pennytel
Pennytel PennytelSend a private message
Mark
Markasked

Hi
How and were to find the pennytel mobile app, I can’t find it the App Store .

1 answer
Pennytel
Pennytel PennytelSend a private message
See all Pennytel questions

Get an answer from our members and Pennytel representatives

Details

About Pennytel

Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.

Some features of Pennytel mobile plans include:

  • SIM-only plans on the Telstra network.
  • No lock-in contracts.
  • Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.

Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.

You can also bundle mobile and Internet plans for a discount.

Points of praise:

  • Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
  • They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
  • Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
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