Reviewer Photos & Videos
Reasonable reception in poor areas
Only one bar of reception at home. Have to rely on wifi calling. Otherwise very hapy with the service. Can reception be improved? I asmit the tevious carrier was no better
Happy I changed over to you.
Happy with all aspects so far.
Coverage OK, download speed fine by me.
I chose pennyroyal as it offered me best price for the limited way I use my mobile .
I don't have a Landline.
Great personal service
Fab that this is an Aussie company with Aussie staff. Easy to switch. Good price.
Very efficient, friendly staff without waiting ages.
Due to Melbourne's lockdown, haven't tested further afield.
overall good service with a good price , meets my needs. Occasional loss of signal, or slow response when checking in, other people go in front and they have faster check in .
A bit slow
I found that when I am out and about, the data speed can be quite slow. However, the phone connections are good. I've experienced dropouts, but usually when driving hands-free.
So far so good.
No problems to date, have noticed strength of signal is often lower to what it was prior to switching. With Covid lockdown I've been unable to check reception far from home.
Good service, no problems.
No problems so far, all running smoothly in my area. Can’t comment on Network coverage in country areas yet. Did recommend Pennytel to family and received reward promptly thank you.
The hassle is if you have to make phone contact with PennyTel, the response to my query was, the next day call, from PennyTel. A call back is better than none! However had I known about that to start with, I wouldn't have joined PennyTel
Best I've had to date.
Look everything is as promised, what more can you ask for? I never used my mobile very much only turned it on when I needed to make a call. Now I use my email, log in for Covid etc.
Very good provider.
I think Pennytel offer a great product at a very affordable price however l have been trying to correct the spelling of my Christian name since day 2 of my opening my account with Pennytel. I continue to be told the spelling has been correct but l still receive emails titled to Sheryl not
Once again please correct the spelling of my name. CHERYL not SHERYL.
My Experience with Pennytel
I am about to leave Pennytel. Their phone response time is excellent and extremely helpful.
The only problem I had was that I was previously with Optus on a 1 GB data plan.
I found that with Pennytel the 1 GB data limit was insufficient and each month I had to request a top up, which I add was extremely prompt. I can't explain that the 1 GB plan was sufficient however not with Pennytel.
Great Mobile, Shame About The Extra Date Cost
Mobile service is really good and reliable being part of the Telstra network. Price for the small plan is very competitive and matches, if not beats most of the competition. Downside: The charge $10 for 1 gigabyte of extra data which is the same as the monthly plan. Most telcos charge the same but do they realise what customers think of the cost? $10 per extra gigabyte is taking advantage of the customer.
Good for the farm
So far network has been 100% reliable with no dropouts that I have been aware of. Download speeds meet my expectations. Just as good as telstra, even in remote hilly location on the farm
Pennytel is a good, no frills service. Signing up was hampered by website errors and because I live rurally, service isn't always great but all my dealings with them have been easy and friendly. They get the job done!
Living in an isolated area the service is generally good with only minimal internet service dropout. Not enough to bother me too much. My primary use is for phone calls.The staff at Pennytel are fantastic. Thanks.
Questions & Answers
I want to swap both my phone and my wife's phone over to Pennytel. Any discount and how do I go about it?
I didn't ask for a discount, Woz, so don't know if they will. Their prices are so good anyway, especially for a Telstra network. I have found them to be very helpful and it is so good being able to call them and actually have your call answered so promptly. I also found the coverage was so much better than the Optus network in my area.
What is their phone number, Jennybee?
Hi Woz, thanks for reaching out. We're here to help you get started!
You can speak to our team on 1300 232 888
Why is me service disconnected when ihave not received a nill
Hi Kevin, we have sent you a message to assist.
- The Pennytel Team
Do I have to cancel my current provider when I changeover
Get an answer from our members and Pennytel representatives
|Category||Mobile Phone Service Providers|
|International Roaming Offered||Yes|
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