Reviewer Photos & Videos
so far so good, we will see how we/you go when we drive off to the Snowy Mountains to see the grandkids
Good cover so far and very easy to move around no problems at all when dealing with your staff.
no drop outs
fast enough downloads for me and my husband John Douglas
It’s just worked so wonderfully for my elderly parents. No more worries of trying to go purchase top up for their previous service. Fantastic personalised service to customers. Thank you
Economically brilliant, service sensational, very few interruptions to the service and satisfactory for all the requirements that is needed. Can not be happier than the current status of our account.
easy to deal with
staff are a pleasure to deal with and very helpful and have reliable connection can't be happier when joined up to pennytel the plan suits us that we are on
Excellent Value & easy to set up.
This is the best plan that I could find. It is excellent value and suits my limited needs allowing me to keep in touch as well as meet all the COVID QR requirements
easy changeover no problems so far
All is as it should be I would recommend Pennytel to anybody. I have had no dropouts even in the Otways which happened whith the last provider I hope to stay as long as Pennytel are competitive.
My Pennytel Experience
My change to Pennytel from ny previous provider was seamless. Network coverage is excellent and the service has been so good that I've had no need to contact anyone. Keep up the good work, I'm cdrtainly impressed.
Reasonable reception in poor areas
Only one bar of reception at home. Have to rely on wifi calling. Otherwise very hapy with the service. Can reception be improved? I asmit the tevious carrier was no better
Excellent Australia based support.
Support staff are knowledgeable, patient and most helpful. Setting up was achieved with minimal effort. The use of Telstra as carrier gives superb mobile ‘phone reception but, unlike Telstra, Pennytel offers ‘small’ data ‘phone plans which I wanted. Very pleased!
Just what we need
reliable service and network coverage. Great to be able to submit a help ticket if needing to speak to someone and be able to speak to real people rather than recorded messages. All the information about plans are given in plain English and easy to follow. Easy to order new sim.
We are very happy with all aspects of the service.
Our network coverage has been very reliable, and we have not experienced any dropouts. The data download speeds are quite sufficient for us. No problems experienced so far, so we are very happy with Pennytel.
Network coverage is very reliable so far.Very good for rural NSW no dropouts at all.
Data speeds seem to work very efficiently.
Would recommend Pennytel very good value for a low price.
Great service where you speak to real people without having to wait
I switched my personal mobile to Pennytel about six months ago. I did this for two reasons - they use the Telstra network (the Optus coverage in my area had declined) and I can call up and speak to real people without a long wait. I have found the coverage to be great and, since then, I have moved our four business mobiles across as they also have some great, cost-effective plans.
Been great would not change anything
I have been with Pennytel for quite some time now and never had any problems with coverage or dropouts and downloading things is quick and easy
My wife is now with you as well
Best mobile coverage for a rural area.
I couldn’t be happier in changing over to Pennytel. We moved out to the country, and I needed a phone service that didn’t have frequent dropouts. I didn’t want to pay for an expensive service with Telstra, and love that this company still has this provider at a cheaper rate. No Bpay processing fees like I was being charged. I was connected within hours which really surprised me. Caring support staff, when I had a death in my family, and my payment was late.
Happy I changed over to you.
Happy with all aspects so far.
Coverage OK, download speed fine by me.
I chose pennyroyal as it offered me best price for the limited way I use my mobile .
I don't have a Landline.
Reliable network coverage, no dropouts
Easy to sign up and get started
Optimal cost for plan inclusions suitable for individual needs
No issues at all, very happy with the service, price and billing
Reliable service good coverage no dropouts. It's very competitive price wise and I'm happy to continue with Pennytel. I'm glad I found it on the internet, it services my needs.
The best features we found for an amazing price.
The features and costs are visible on websites, but what's not visible is the outstanding customer service given to deliver this!! Phone support is great and I've never had to wait more than a couple of minutes.
Excellent service at a realistic rates.
Network coverage is also excellent being covered by the Telstra network.
Data download speed is mostly adequate.
I would recommend Pennytel to anyone looking for a good mobile service.
Very impressed with Pennytel service
I have been Impressed by service and the very reasonable fees for my phone service and had no problem with dropouts or coverage very happy with changing over to Pennytel
Great personal service
Fab that this is an Aussie company with Aussie staff. Easy to switch. Good price.
Very efficient, friendly staff without waiting ages.
Due to Melbourne's lockdown, haven't tested further afield.
Really good , was having some difficulties early on which were of my own making , that is , I use Wi Fi off a router at home & forgot to disable WI Fi when leaving home resulting in dramas using QR codes etc. Once disabled no problems.
overall good service with a good price , meets my needs. Occasional loss of signal, or slow response when checking in, other people go in front and they have faster check in .
A bit slow
I found that when I am out and about, the data speed can be quite slow. However, the phone connections are good. I've experienced dropouts, but usually when driving hands-free.
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