1 photo
Pennytel

Pennytel (page 2 of 10)

4.4 from 1,231 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Pennytel

Pros

Easy to switch over
Reliable connection
Great value for money

Reviews

Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail

Does everything I need a more.

published

I have not had any problems with reliability to date, network coverage has been fine and the data download speeds have also been fine. I have not experienced any dropouts.

Value for Money
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$14.00
Included Data per Month4 GB
Pennytel
Pennytel PennytelSend a private message

Thank you for the wonderful review, Melly!

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
ANN JOHN
ANN JOHNHunter Region, NSW

so far so good, we will see how we/you go when we drive off to the Snowy Mountains to see the grandkids

published

Good cover so far and very easy to move around no problems at all when dealing with your staff.
no drop outs
fast enough downloads for me and my husband John Douglas

Value for Money
5/5
Customer Service
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$9.75
Pennytel
Pennytel PennytelSend a private message

Thank you for sharing your experience!

Best wishes,
Pennytel

Similar opinion? Write a review on ProductReview.com.au!
Max
MaxSouth-Eastern Region, NSW

FANTASTIC

published

Economically brilliant, service sensational, very few interruptions to the service and satisfactory for all the requirements that is needed. Can not be happier than the current status of our account.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$16.00
Pennytel
Pennytel PennytelSend a private message

Thank you so much for sharing your feedback, Max!
We’re thrilled to hear you are enjoying your Pennytel Mobile Plan.

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!

easy to deal with

published

staff are a pleasure to deal with and very helpful and have reliable connection can't be happier when joined up to pennytel the plan suits us that we are on

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Included Data per Month3 GB
Pennytel
Pennytel PennytelSend a private message

Thank you for the wonderful review and for taking the time to share your feedback with us!

- Pennytel

Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all

Reasonable reception in poor areas

published

Only one bar of reception at home. Have to rely on wifi calling. Otherwise very hapy with the service. Can reception be improved? I asmit the tevious carrier was no better

Value for Money
5/5
Local Reception
2/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$18.00
Pennytel
Pennytel PennytelSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Excellent Australia based support.

published

Support staff are knowledgeable, patient and most helpful. Setting up was achieved with minimal effort. The use of Telstra as carrier gives superb mobile ‘phone reception but, unlike Telstra, Pennytel offers ‘small’ data ‘phone plans which I wanted. Very pleased!

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
Pennytel
Pennytel PennytelSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Judy
JudyMurray Region, NSW

We are very happy with all aspects of the service.

published

Our network coverage has been very reliable, and we have not experienced any dropouts. The data download speeds are quite sufficient for us. No problems experienced so far, so we are very happy with Pennytel.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
Pennytel
Pennytel PennytelSend a private message

Thank you, Judy! We’re thrilled to hear you are enjoying your service.

Best wishes,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Tips for Choosing a Mobile Plan and Service Provider

Looking for a new mobile plan? Find out everything you need to know from network coverage and plan types, to data usage and international roaming so that you can pick the best value plan for you.

Wendy Z.
Wendy Z.21 Feb 2020
tips-for-choosing-a-mobile-plan-and-service-provider
Top Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.22 Nov 2019
top-internet-mobile-phone-service-providers-in-2020
Next
Ngaire
Ngaire
  • 2 reviews
  • 1 like

Been great would not change anything

published

I have been with Pennytel for quite some time now and never had any problems with coverage or dropouts and downloading things is quick and easy
My wife is now with you as well
Great company

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
Pennytel
Pennytel PennytelSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Natasha
NatashaAdelaide
  • 5 reviews
  • 4 likes

Best mobile coverage for a rural area.

published

I couldn’t be happier in changing over to Pennytel. We moved out to the country, and I needed a phone service that didn’t have frequent dropouts. I didn’t want to pay for an expensive service with Telstra, and love that this company still has this provider at a cheaper rate. No Bpay processing fees like I was being charged. I was connected within hours which really surprised me. Caring support staff, when I had a death in my family, and my payment was late.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$17.99
Pennytel
Pennytel PennytelSend a private message

Thank you for the wonderful review and for taking the time to share your feedback with us. We love hearing from our customers – especially when our services are able to make a positive difference to them.

Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Mark Bibby
Mark BibbyCentral Highlands and Goldfields, VIC

Very poor reception.

published

Using the Telstra network you would expect the same coverage but no because Telstra only sell a portion of their signal, not 100%.
Had to change back to Telstra to get a signal strong enough in Alfredton to be able hold a conversation with out drop outs. Same with data we had to use WiFi from the house to get data.

Value for Money
1/5
Customer Service
3/5
Local Reception
1/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Pennytel
Pennytel PennytelSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Pennytel Review

published

Excellent service at a realistic rates.
Network coverage is also excellent being covered by the Telstra network.
Data download speed is mostly adequate.
I would recommend Pennytel to anyone looking for a good mobile service.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$26.00
Included Data per Month18 GB
Pennytel
Pennytel PennytelSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Albert
AlbertHunter Region, NSW
  • Verified

Very impressed with Pennytel service

published

I have been Impressed by service and the very reasonable fees for my phone service and had no problem with dropouts or coverage very happy with changing over to Pennytel

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Pennytel
Pennytel PennytelSend a private message

Thank you for the wonderful review and for taking the time to share your feedback with us.

Best wishes,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Marj C
Marj C
  • 2 reviews

So glad I am with Pennytel

published

After joining Pennytel I have been completely satisfied with the service, I have not had any issues with dropping out on calls and coverage is great .
I am so glad my brother-in-law put me onto Pennytel as I had not heard of them and I am saving money on my mobile account.

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$19.99
Pennytel
Pennytel PennytelSend a private message

Thank you for the wonderful review and for taking the time to share your feedback with us.
- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Edward
EdwardLogan City
  • 30 reviews
  • 28 likes

Service OK

published

The hassle is if you have to make phone contact with PennyTel, the response to my query was, the next day call, from PennyTel. A call back is better than none! However had I known about that to start with, I wouldn't have joined PennyTel

Value for Money
4/5
Customer Service
3/5
Local Reception
4/5
Transparency
3/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Pennytel
Pennytel PennytelSend a private message

Hi Edward, we’re sorry to hear about your experience. We have reached out to our Client Experience Manager to get a little more insight into what happened here. We would like to discuss your experience further, we have sent you a message.

Similar opinion? Write a review on ProductReview.com.au!

Very pleased with service, value and coverage

published

Havent had any problems so far, speed and data has been working well. Would reccomend this service if you are looking for an economical service. It works well and communication is good too.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$17.00
Included Data per Month3 GB
Pennytel
Pennytel PennytelSend a private message

Thank you for the wonderful review and for taking the time to share your feedback with us.

Similar opinion? Write a review on ProductReview.com.au!

This is perfect!

published

I have had no trouble with network coverage and have not experienced any dropouts.
Pennytel is definitely value for money as I was paying alot more with Optus with half the data offered in plan.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$17.00
Included Data per Month8 GB
Pennytel
Pennytel PennytelSend a private message

Thanks for the positive review! We love hearing from our customers – especially when our services are able to make a positive difference to them.
Regards,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
David
DavidGreater Melbourne (Outer), VIC

Good all round provider.

published

Simple changeover to Pennytel taking my number with me. Chose to use the Telstra network through Pennytel. Very happy with price while having the best coverage. It worked out to cost me half the cost I had going through Telstra.

Value for Money
5/5
Customer Service
4/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month8 GB
Similar opinion? Write a review on ProductReview.com.au!

Really happy with them as a provider.

published

Pennytel are fine as a provider, and generally Telstra's coverage around Australia is good, except for my home on the Sunshine Coast where I'm lucky to get half a bar signal. The neighbour has complained to Telstra so many times he has lost count but nothng has improved.

Value for Money
4/5
Customer Service
5/5
Local Reception
1/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
Similar opinion? Write a review on ProductReview.com.au!
Lucy
LucyGreater Melbourne (Outer), VIC

Had to change immediately the worst service ever! Does not work with Apple imessage!

published

Had to change immediately the worst service ever! Rang support four times, could not fix the problem. Their system does not work with Apple imessage! This was an essential service I required. Apple support Genius told us PennyTel were not good, they tried it themselves and told us they had to change providers. recommend.

Value for Money
1/5
Customer Service
1/5
Local Reception
5/5
Transparency
1/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month4 GB
Similar opinion? Write a review on ProductReview.com.au!
Poyzer
PoyzerMetropolitan Adelaide, SA

Very good provider.

published

I think Pennytel offer a great product at a very affordable price however l have been trying to correct the spelling of my Christian name since day 2 of my opening my account with Pennytel. I continue to be told the spelling has been correct but l still receive emails titled to Sheryl not
Cheryl
Once again please correct the spelling of my name. CHERYL not SHERYL.

Value for Money
5/5
Customer Service
1/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$22.50
Included Data per Month18 GB
Similar opinion? Write a review on ProductReview.com.au!
Trace
Trace
  • 2 reviews

Great value and service

published

The network coverage is always reliable and there are no problems with large downloads. I love that you can reach someone locally and easily in Customer Service. I would highly recommend switching from those big-name and pricey Telcos to Pennytel!

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month8 GB
Similar opinion? Write a review on ProductReview.com.au!
BRYAN
BRYANPerth, WA

Pleased to join Pennytel

published

Since joining Pennytel we have not had any problems with Perth Metropolitan area coverage or coverage as we have traveled in rural areas south & east of Perth WA
Our plans includes more GB's for a much lower cost than offered by our previous major carrier so our direct debited charges per month are much lower. We have not needed to purchase any extra data. Customer service speaking to an Australia based Call Centre has been excellent

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$24.99
Included Data per Month18 GB
Similar opinion? Write a review on ProductReview.com.au!
reelmick
reelmickHunter Region, NSW
  • 7 reviews
  • 2 likes

Best value ever

published

Best coverage I've ever had, you just can't beat the price for a low usage user like me where as my last low cost supplier meant very low coverage and frequent drop outs

Value for Money
5/5
Customer Service
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
Similar opinion? Write a review on ProductReview.com.au!
Susan
SusanPerth, WA

Great service

published

I just travelled through rural WA and had great coverage and service. I switched to Pennytel a few months ago and I am very satisfied with the service and price.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Similar opinion? Write a review on ProductReview.com.au!
Lynne B.
Lynne B.
  • 2 reviews
  • 1 like

Great service

published

Switched from Telstra to Pennytel and saved almost half for a very similar plan. Have not had any drop outs and speed is fine. Customer service is great.
No issues with coverage

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$18.00
Included Data per Month8 GB
Similar opinion? Write a review on ProductReview.com.au!
Page 2 of 10

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.