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Pennytel (page 2 of 10)
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Does everything I need a more.
I have not had any problems with reliability to date, network coverage has been fine and the data download speeds have also been fine. I have not experienced any dropouts.
so far so good, we will see how we/you go when we drive off to the Snowy Mountains to see the grandkids
Good cover so far and very easy to move around no problems at all when dealing with your staff.
no drop outs
fast enough downloads for me and my husband John Douglas
Thank you for sharing your experience!
Best wishes,
Pennytel
FANTASTIC
Economically brilliant, service sensational, very few interruptions to the service and satisfactory for all the requirements that is needed. Can not be happier than the current status of our account.
Thank you so much for sharing your feedback, Max!
We’re thrilled to hear you are enjoying your Pennytel Mobile Plan.
- The Pennytel Team
easy to deal with
staff are a pleasure to deal with and very helpful and have reliable connection can't be happier when joined up to pennytel the plan suits us that we are on
Thank you for the wonderful review and for taking the time to share your feedback with us!
- Pennytel
Find out how Pennytel compares to other Mobile Phone Service Providers
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Reasonable reception in poor areas
Only one bar of reception at home. Have to rely on wifi calling. Otherwise very hapy with the service. Can reception be improved? I asmit the tevious carrier was no better
Hi John,
Thank you for feedback!...
Read more We use parts of Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97.9% of the population with 4G. There are many factors that contribute to signal strength that are unfortunately outside of our control, such as physical obstacles between you and the network tower, or your device's antenna strength. We have sent you a message to assist. - The Pennytel TeamExcellent Australia based support.
Support staff are knowledgeable, patient and most helpful. Setting up was achieved with minimal effort. The use of Telstra as carrier gives superb mobile ‘phone reception but, unlike Telstra, Pennytel offers ‘small’ data ‘phone plans which I wanted. Very pleased!
Thanks for the positive review! We love hearing from our customers – especially when our
service is able to make a positive difference to them.
...
We are very happy with all aspects of the service.
Our network coverage has been very reliable, and we have not experienced any dropouts. The data download speeds are quite sufficient for us. No problems experienced so far, so we are very happy with Pennytel.
Thank you, Judy! We’re thrilled to hear you are enjoying your service.
Best wishes,
The Pennytel Team
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- 2 reviews
- 1 like
Been great would not change anything
I have been with Pennytel for quite some time now and never had any problems with coverage or dropouts and downloading things is quick and easy
My wife is now with you as well
Great company
Hi Ngaire,
Thank you, we’re thrilled to hear you are enjoying your service.
Your review means a lot to us and lets us know we’re on the right track! ...
- 5 reviews
- 4 likes
Best mobile coverage for a rural area.
I couldn’t be happier in changing over to Pennytel. We moved out to the country, and I needed a phone service that didn’t have frequent dropouts. I didn’t want to pay for an expensive service with Telstra, and love that this company still has this provider at a cheaper rate. No Bpay processing fees like I was being charged. I was connected within hours which really surprised me. Caring support staff, when I had a death in my family, and my payment was late.
Thank you for the wonderful review and for taking the time to share your feedback with us. We love hearing from our customers – especially when our services are able to make a positive difference to them.
Find out how Pennytel compares to other Mobile Phone Service Providers
Know better, choose better.
Very poor reception.
Using the Telstra network you would expect the same coverage but no because Telstra only sell a portion of their signal, not 100%.
Had to change back to Telstra to get a signal strong enough in Alfredton to be able hold a conversation with out drop outs. Same with data we had to use WiFi from the house to get data.
Hi Mark,
Thank you for taking the time to share your feedback. We’re so sorry that your experience did not match your expectations....
Read more We use parts of Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97.9% of the population with 4G. There are many factors that contribute to signal strength that are unfortunately outside of our control, such as physical obstacles between you and the network tower, or your device's antenna strength. We're sorry to see you go. - The Pennytel TeamPennytel Review
Excellent service at a realistic rates.
Network coverage is also excellent being covered by the Telstra network.
Data download speed is mostly adequate.
I would recommend Pennytel to anyone looking for a good mobile service.
Thanks for the positive review! We love hearing from our customers – especially when our
service is able to make a positive difference to them.
...
- Verified
Very impressed with Pennytel service
I have been Impressed by service and the very reasonable fees for my phone service and had no problem with dropouts or coverage very happy with changing over to Pennytel
Thank you for the wonderful review and for taking the time to share your feedback with us.
Best wishes,
The Pennytel Team
Find out how Pennytel compares to other Mobile Phone Service Providers
Know better, choose better.
- 2 reviews
So glad I am with Pennytel
After joining Pennytel I have been completely satisfied with the service, I have not had any issues with dropping out on calls and coverage is great .
I am so glad my brother-in-law put me onto Pennytel as I had not heard of them and I am saving money on my mobile account.
Thank you for the wonderful review and for taking the time to share your feedback with us.
- The Pennytel Team
- 30 reviews
- 28 likes
Service OK
The hassle is if you have to make phone contact with PennyTel, the response to my query was, the next day call, from PennyTel. A call back is better than none! However had I known about that to start with, I wouldn't have joined PennyTel
Hi Edward, we’re sorry to hear about your experience. We have reached out to our Client Experience Manager to get a little more insight into what happened here. We would like to discuss your experience further, we have sent you a message.
Very pleased with service, value and coverage
Havent had any problems so far, speed and data has been working well. Would reccomend this service if you are looking for an economical service. It works well and communication is good too.
Thank you for the wonderful review and for taking the time to share your feedback with us.
This is perfect!
I have had no trouble with network coverage and have not experienced any dropouts.
Pennytel is definitely value for money as I was paying alot more with Optus with half the data offered in plan.
Thanks for the positive review! We love hearing from our customers – especially when our services are able to make a positive difference to them.
Regards,
The Pennytel Team
Good all round provider.
Simple changeover to Pennytel taking my number with me. Chose to use the Telstra network through Pennytel. Very happy with price while having the best coverage. It worked out to cost me half the cost I had going through Telstra.
Really happy with them as a provider.
Pennytel are fine as a provider, and generally Telstra's coverage around Australia is good, except for my home on the Sunshine Coast where I'm lucky to get half a bar signal. The neighbour has complained to Telstra so many times he has lost count but nothng has improved.
Had to change immediately the worst service ever! Does not work with Apple imessage!
Had to change immediately the worst service ever! Rang support four times, could not fix the problem. Their system does not work with Apple imessage! This was an essential service I required. Apple support Genius told us PennyTel were not good, they tried it themselves and told us they had to change providers. recommend.
Very good provider.
I think Pennytel offer a great product at a very affordable price however l have been trying to correct the spelling of my Christian name since day 2 of my opening my account with Pennytel. I continue to be told the spelling has been correct but l still receive emails titled to Sheryl not
Cheryl
Once again please correct the spelling of my name. CHERYL not SHERYL.
- 2 reviews
Great value and service
The network coverage is always reliable and there are no problems with large downloads. I love that you can reach someone locally and easily in Customer Service. I would highly recommend switching from those big-name and pricey Telcos to Pennytel!
Pleased to join Pennytel
Since joining Pennytel we have not had any problems with Perth Metropolitan area coverage or coverage as we have traveled in rural areas south & east of Perth WA
Our plans includes more GB's for a much lower cost than offered by our previous major carrier so our direct debited charges per month are much lower. We have not needed to purchase any extra data. Customer service speaking to an Australia based Call Centre has been excellent
- 7 reviews
- 2 likes
Best value ever
Best coverage I've ever had, you just can't beat the price for a low usage user like me where as my last low cost supplier meant very low coverage and frequent drop outs
Great service
I just travelled through rural WA and had great coverage and service. I switched to Pennytel a few months ago and I am very satisfied with the service and price.
- 2 reviews
- 1 like
Great service
Switched from Telstra to Pennytel and saved almost half for a very similar plan. Have not had any drop outs and speed is fine. Customer service is great.
No issues with coverage
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Thank you for the wonderful review, Melly!
- The Pennytel Team