Reviewer Photos & Videos
My best telco yet
I switched from moose, which was also excellent for me, because of the extra coverage, Optus v Telstra. I found the coverage in the country to be better, in general.
Great service…would be better with data roll over
Reliable network coverage, no drop outs. I made the change from Aldi which once use to be a great option until the constant drop outs.
My only downfall is with Pennytel is that the unused data isn’t rolled over. This is something that an Aldi plan has as an advantage over Pennytel.
Living in rural area Penneytel has filled the coverage gaps that i was starting to get by my previous provider. No problems going overseas either costs are good rang the service number before going to see how it works and found them to be very helpful and polite.
I have now swapped my wife's phone over hope the coverage continues.
Great staff and excellent service.
I have no issues with coverage on our mobile phones or internet connections, using the Telsta network is an advantage. Data download speed is the same as my previous Telco.
Great signal and service, excellent company to deal with. Set up was very easy. Everything worked straight away. The deal is inexpensive and suits my purpose. I really can’t find fault with anything.
Good Solid Account
I only needed a simple account and this has worked just great for me. No issues and just keeps on working The price is right and that makes 30 words
Very poor management
Very poor management decision not to provide additional data at no cost to NSW flood victims where internet or telephone reception failed. Various requests were made by me and virtually palmed of and ignored. Thanks for nothing pennytel.
Great service and excellent value
Very good coverage, not many drop outs, speed is reasonable for wireless in our area ,we are use to slow internet having had the nbn for a while that never worked
Great love pennytel.
Wonderful service very happy great people to talk to when I have had to ring up,keep up the good work I have told a few people about pennytel and your service.
So far, Pennytel is great.
The network coverage has been really good at home and wherever I've been. Happy with the price too and glad I have not been pressured into paying for more GB. Thank you.
pennytel - great service and value
Pennytel have very good mobile coverage, good customer service, and excellent value plans. My wife and I have been using Pennytel for about 12 months now and have no intention of swapping.
Reliable honest information
Great and no hidden costs and add ons, best value for bring your own plans seriously really easy to setup payments not confusing and I ring and talk to people it fantastic.
Great service, no issues.
I have only had one instance of no coverage and I also had it in the same location with my previous provider. I am really happy with my decision switch to Pennytel.
Wow pennytel is actually a extremely impressive service.
Reliability is fantastic, the drop outs I used to have are no more.
Downloading is super quick and the voice on the other end is far clearer. Very impressed thank you
So much better than Telstra.
Totally reliable coverage...never had any drop outs.
Speeds ok for my needs. Really glad I changed over from Telstra who were bloody hopeless. Compared to them it is so easy to make contact with you.
Questions & Answers
Do you have an NBN plan
Hi Barbara, thanks for reaching out.
Yes, we have NBN plans to suit every home, all with no lock-in contracts. You can view our NBN plans here https://pennytel.com.au/residential/#tab-2 or call our ...friendly team on 1300 232 888 for more information and to get started.
I’m strongly considering coming across to Pennytel, but I have some questions for you. Is your service capped through out the day? At this moment with Belong, my service is forever dropping, sending and receiving messages are delayed. Phone calls don’t go through or aren’t received and Internet access and streaming are at its worse. Will this happen with your service?
Thank you for reaching out. ...Like Belong, we also use parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97.9% of the population with 4G. Whilst you should not have these kinds of issues on this Network, it is possible that if you are having them now, they may continue with a Pennytel Mobile service. However, if you did want to port your service over to us and the issue continues, we could investigate and work towards getting this resolved for you. Kind Regards, Pennytel
How and were to find the pennytel mobile app, I can’t find it the App Store .
Thank you for reaching out. We are currently experiencing technical issues with our Pennytel App appearing in the App Store - we are currently working on getting it back into the Store, and ...
Get an answer from our members and Pennytel representatives
Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.
Some features of Pennytel mobile plans include:
- SIM-only plans on the Telstra network.
- No lock-in contracts.
- Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.
Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.
You can also bundle mobile and Internet plans for a discount.
Points of praise:
- Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
- They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
- Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
|Category||Mobile Phone Service Providers|
|International Roaming Offered||Yes|
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