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Pennytel
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My best telco yet
I switched from moose, which was also excellent for me, because of the extra coverage, Optus v Telstra. I found the coverage in the country to be better, in general.
- 5 reviews
- 2 likes
Great service…would be better with data roll over
Reliable network coverage, no drop outs. I made the change from Aldi which once use to be a great option until the constant drop outs.
My only downfall is with Pennytel is that the unused data isn’t rolled over. This is something that an Aldi plan has as an advantage over Pennytel.
Thanks for your review, Jessica! We value your feedback and are glad to hear you’re enjoying your Pennytel Mobile Plan. We appreciate your feedback on data banking, this is a feature that we are looki...
Read moreng to incorporate in the future. All the best, The Pennytel Team
- 9 reviews
- 3 likes
Dam Good
Living in rural area Penneytel has filled the coverage gaps that i was starting to get by my previous provider. No problems going overseas either costs are good rang the service number before going to see how it works and found them to be very helpful and polite.
I have now swapped my wife's phone over hope the coverage continues.
Thank you so much for the positive review, Mark! We love hearing from our customers – especially when our
services are able to make a positive difference to them.
Regards,
The Pennytel Team
- Verified
Great staff and excellent service.
I have no issues with coverage on our mobile phones or internet connections, using the Telsta network is an advantage. Data download speed is the same as my previous Telco.
In fairness, I believe that the $79 per month should indicate that it is for two mobiles and internet.
Thank you for the wonderful review and for taking the time to share your feedback with us, Geoff!
Regards,
The Pennytel Team
Find out how Pennytel compares to other Mobile Phone Service Providers
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- 2 reviews
Reliable
Great signal and service, excellent company to deal with. Set up was very easy. Everything worked straight away. The deal is inexpensive and suits my purpose. I really can’t find fault with anything.
We’re thrilled to hear you are enjoying your Pennytel Mobile Plan! Thank you for the wonderful review and for taking the time to share your feedback with us.
- Pennytel Team
Good Solid Account
I only needed a simple account and this has worked just great for me. No issues and just keeps on working The price is right and that makes 30 words
Thanks for the positive review, Paul!
- Pennytel
Very poor management
Very poor management decision not to provide additional data at no cost to NSW flood victims where internet or telephone reception failed. Various requests were made by me and virtually palmed of and ignored. Thanks for nothing pennytel.
Hi Brian,
Again, thank you for reaching out to us regarding this request. We understand that you have spoken to our Team, and as discussed we are working hard to provide disaster relief to those in f...
Read morelood affected areas. Please have patience as we work through this, and we will be sure to reach out to you once we have any further updates. Our thoughts are with you and those who have been affected by these events. Stay safe.Related Articles
Looking for a new mobile plan? Find out everything you need to know from network coverage and plan types, to data usage and international roaming so that you can pick the best value plan for you.
Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.
Great service and excellent value
Very good coverage, not many drop outs, speed is reasonable for wireless in our area ,we are use to slow internet having had the nbn for a while that never worked
Thank you for the wonderful review and for taking the time to share your feedback with us!
- Pennytel
- 3 reviews
Great love pennytel.
Wonderful service very happy great people to talk to when I have had to ring up,keep up the good work I have told a few people about pennytel and your service.
Thank you for the wonderful review and for taking the time to share your feedback with us!
- Pennytel
Find out how Pennytel compares to other Mobile Phone Service Providers
Know better, choose better.
So far, Pennytel is great.
The network coverage has been really good at home and wherever I've been. Happy with the price too and glad I have not been pressured into paying for more GB. Thank you.
Thank you so much for your kind words, Lois!
Best wishes,
Pennytel
- 5 reviews
- 3 likes
pennytel - great service and value
Pennytel have very good mobile coverage, good customer service, and excellent value plans. My wife and I have been using Pennytel for about 12 months now and have no intention of swapping.
Thank you for the wonderful review and for taking the time to share your feedback with us! We're so glad to hear you are both enjoying your Pennytel Mobile Plan.
- Pennytel
- 2 reviews
- 1 like
Reliable honest information
Great and no hidden costs and add ons, best value for bring your own plans seriously really easy to setup payments not confusing and I ring and talk to people it fantastic.
We’re thrilled to hear that you are enjoying your Pennytel Mobile Plan, Bianca! Thank you for your kind words.
Best wishes,
The Pennytel Team
Find out how Pennytel compares to other Mobile Phone Service Providers
Know better, choose better.
- 2 reviews
Great service, no issues.
I have only had one instance of no coverage and I also had it in the same location with my previous provider. I am really happy with my decision switch to Pennytel.
We’re thrilled to hear you are enjoying your Pennytel Mobile Plan! Thank you for your kind words, Ailsa!
- Pennytel
Wow pennytel is actually a extremely impressive service.
Reliability is fantastic, the drop outs I used to have are no more.
Downloading is super quick and the voice on the other end is far clearer. Very impressed thank you
Thank you so much for your kind words, Anthony! We're glad to hear that you are enjoying your Pennytel mobile plan.
- The Pennytel Team
So much better than Telstra.
Totally reliable coverage...never had any drop outs.
Speeds ok for my needs. Really glad I changed over from Telstra who were bloody hopeless. Compared to them it is so easy to make contact with you.
Hi Greg,
Thanks for your review. We value your feedback and are thrilled you’re enjoying your Pennytel mobile plan!...
Read more Best wishes, PennytelQuestions & Answers
Do you have an NBN plan
Hi Barbara, thanks for reaching out.
Yes, we have NBN plans to suit every home, all with no lock-in contracts. You can view our NBN plans here https://pennytel.com.au/residential/#tab-2 or call our ...
Read morefriendly team on 1300 232 888 for more information and to get started.
Hi Pennytel
I’m strongly considering coming across to Pennytel, but I have some questions for you. Is your service capped through out the day? At this moment with Belong, my service is forever dropping, sending and receiving messages are delayed. Phone calls don’t go through or aren’t received and Internet access and streaming are at its worse. Will this happen with your service?
Thanks,
CA
.
Hi Carmy,
Thank you for reaching out. ...
Read more Like Belong, we also use parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97.9% of the population with 4G. Whilst you should not have these kinds of issues on this Network, it is possible that if you are having them now, they may continue with a Pennytel Mobile service. However, if you did want to port your service over to us and the issue continues, we could investigate and work towards getting this resolved for you. Kind Regards, Pennytel
Hi
How and were to find the pennytel mobile app, I can’t find it the App Store .
Hi Mark,
Thank you for reaching out. We are currently experiencing technical issues with our Pennytel App appearing in the App Store - we are currently working on getting it back into the Store, and ...
Get an answer from our members and Pennytel representatives
Details
About Pennytel
Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.
Some features of Pennytel mobile plans include:
- SIM-only plans on the Telstra network.
- No lock-in contracts.
- Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.
Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.
You can also bundle mobile and Internet plans for a discount.
Points of praise:
- Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
- They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
- Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
| Category | Mobile Phone Service Providers |
|---|---|
| Network Used | Telstra |
| International Roaming Offered | Yes |
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Thank you for the wonderful review and for taking the time to share your feedback with us!
- Pennytel