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Pennytel

Pennytel (page 2 of 10)

4.4 from 1,193 reviews · View Statistics
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Max
MaxSouth-Eastern Region, NSW

FANTASTIC

published

Economically brilliant, service sensational, very few interruptions to the service and satisfactory for all the requirements that is needed. Can not be happier than the current status of our account.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you so much for sharing your feedback, Max!
We’re thrilled to hear you are enjoying your Pennytel Mobile Plan.

- The Pennytel Team

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easy to deal with

published

staff are a pleasure to deal with and very helpful and have reliable connection can't be happier when joined up to pennytel the plan suits us that we are on

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us!

- Pennytel

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Barbara A
Barbara AMid North Coast, NSW

Excellent Value & easy to set up.

published

This is the best plan that I could find. It is excellent value and suits my limited needs allowing me to keep in touch as well as meet all the COVID QR requirements

Value for Money
5/5
Transparency
5/5
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us!

- The Pennytel Team

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Nigel
NigelSouthwest, VIC

easy changeover no problems so far

published

All is as it should be I would recommend Pennytel to anybody. I have had no dropouts even in the Otways which happened whith the last provider I hope to stay as long as Pennytel are competitive.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thanks for your review, Nigel! We value your feedback and are thrilled you’re enjoying your Pennytel Mobile Plan.

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Brian W.
Brian W.Metropolitan Adelaide, SA

My Pennytel Experience

published

My change to Pennytel from ny previous provider was seamless. Network coverage is excellent and the service has been so good that I've had no need to contact anyone. Keep up the good work, I'm cdrtainly impressed.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us!
- The Pennytel Team

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Reasonable reception in poor areas

published

Only one bar of reception at home. Have to rely on wifi calling. Otherwise very hapy with the service. Can reception be improved? I asmit the tevious carrier was no better

Value for Money
5/5
Local Reception
2/5
Pennytel
Pennytel Pennytel
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Excellent Australia based support.

published

Support staff are knowledgeable, patient and most helpful. Setting up was achieved with minimal effort. The use of Telstra as carrier gives superb mobile ‘phone reception but, unlike Telstra, Pennytel offers ‘small’ data ‘phone plans which I wanted. Very pleased!

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel
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Wendy Z.
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Just what we need

published

reliable service and network coverage. Great to be able to submit a help ticket if needing to speak to someone and be able to speak to real people rather than recorded messages. All the information about plans are given in plain English and easy to follow. Easy to order new sim.

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Pennytel
Pennytel Pennytel

Thank you Deborah for the wonderful review and for taking the time to share your feedback with us! At Pennytel, our customer service team are always striving to be the best, we will be sure to pass on your kind words!

- Pennytel

Similar opinion? Write a review on ProductReview.com.au!
Judy
JudyMurray Region, NSW

We are very happy with all aspects of the service.

published

Our network coverage has been very reliable, and we have not experienced any dropouts. The data download speeds are quite sufficient for us. No problems experienced so far, so we are very happy with Pennytel.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you, Judy! We’re thrilled to hear you are enjoying your service.

Best wishes,
The Pennytel Team

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Mobile Phone Service Providers

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Bonncyclist
BonncyclistMid North Coast, NSW

Great plan

published

Network coverage is very reliable so far.Very good for rural NSW no dropouts at all.
Data speeds seem to work very efficiently.
Would recommend Pennytel very good value for a low price.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us!

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Jennybee
JennybeeYandina
  • 14 reviews
  • 17 likes
  • Verified

Great service where you speak to real people without having to wait

published

I switched my personal mobile to Pennytel about six months ago. I did this for two reasons - they use the Telstra network (the Optus coverage in my area had declined) and I can call up and speak to real people without a long wait. I have found the coverage to be great and, since then, I have moved our four business mobiles across as they also have some great, cost-effective plans.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you for the positive review! We love hearing from our customers – especially when our services are able to make a positive difference to them.
Regards,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Ngaire
Ngaire
  • 2 reviews
  • 1 like

Been great would not change anything

published

I have been with Pennytel for quite some time now and never had any problems with coverage or dropouts and downloading things is quick and easy
My wife is now with you as well
Great company

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel
Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

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Natasha
NatashaAdelaide
  • 5 reviews
  • 4 likes

Best mobile coverage for a rural area.

published

I couldn’t be happier in changing over to Pennytel. We moved out to the country, and I needed a phone service that didn’t have frequent dropouts. I didn’t want to pay for an expensive service with Telstra, and love that this company still has this provider at a cheaper rate. No Bpay processing fees like I was being charged. I was connected within hours which really surprised me. Caring support staff, when I had a death in my family, and my payment was late.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us. We love hearing from our customers – especially when our services are able to make a positive difference to them.

Similar opinion? Write a review on ProductReview.com.au!

Happy I changed over to you.

published

Happy with all aspects so far.
Coverage OK, download speed fine by me.
I chose pennyroyal as it offered me best price for the limited way I use my mobile .
I don't have a Landline.

.

Value for Money
4/5
Incentivised Review No
Pennytel
Pennytel Pennytel

Thanks for sharing your experience!

Regards,
The Pennytel Team

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Perfect plan

published

Reliable network coverage, no dropouts
Easy to sign up and get started
Optimal cost for plan inclusions suitable for individual needs
No issues at all, very happy with the service, price and billing

Value for Money
5/5
Local Reception
5/5
Pennytel
Pennytel Pennytel

Thanks for sharing your feedback, we're glad to hear you're having a great experience!
- Pennytel

Similar opinion? Write a review on ProductReview.com.au!
Jayne B.
Jayne B.Mid North Coast, NSW
  • 2 reviews
  • 2 likes

great plan

published

Reliable service good coverage no dropouts. It's very competitive price wise and I'm happy to continue with Pennytel. I'm glad I found it on the internet, it services my needs.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us.

Regards,
Pennytel

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Mark Bibby
Mark BibbyCentral Highlands and Goldfields, VIC

Very poor reception.

published

Using the Telstra network you would expect the same coverage but no because Telstra only sell a portion of their signal, not 100%.
Had to change back to Telstra to get a signal strong enough in Alfredton to be able hold a conversation with out drop outs. Same with data we had to use WiFi from the house to get data.

Value for Money
1/5
Customer Service
3/5
Pennytel
Pennytel Pennytel
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Peter v.
Peter v.South East Queensland, QLD

The best features we found for an amazing price.

published

The features and costs are visible on websites, but what's not visible is the outstanding customer service given to deliver this!! Phone support is great and I've never had to wait more than a couple of minutes.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us! Our customer service team are always striving to be the best, we will pass on your kind words!

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!

Pennytel Review

published

Excellent service at a realistic rates.
Network coverage is also excellent being covered by the Telstra network.
Data download speed is mostly adequate.
I would recommend Pennytel to anyone looking for a good mobile service.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel
Similar opinion? Write a review on ProductReview.com.au!
Albert
AlbertHunter Region, NSW
  • Verified

Very impressed with Pennytel service

published

I have been Impressed by service and the very reasonable fees for my phone service and had no problem with dropouts or coverage very happy with changing over to Pennytel

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us.

Best wishes,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Alicia
AliciaGreater Melbourne (Inner), VIC

Great personal service

published

Fab that this is an Aussie company with Aussie staff. Easy to switch. Good price.
Very efficient, friendly staff without waiting ages.
Due to Melbourne's lockdown, haven't tested further afield.
Website ok.

Incentivised Review No
Pennytel
Pennytel Pennytel

Thank you for taking the time to share your feedback with us!

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Zahra A.
Zahra A.
  • 2 reviews

I don’t recommend it at all!

published

Low signal everywhere! struggling play a video! Awful around CBD and really slow when you go further! I switched to another provider they charged me for another month for nothing!! I complained they said it’s our policy! Don’t recommend this rubbish at all

Value for Money
1/5
Customer Service
1/5
Pennytel
Pennytel Pennytel
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Very Happy

published

Really good , was having some difficulties early on which were of my own making , that is , I use Wi Fi off a router at home & forgot to disable WI Fi when leaving home resulting in dramas using QR codes etc. Once disabled no problems.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thanks for the positive review!

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!

good service

published

overall good service with a good price , meets my needs. Occasional loss of signal, or slow response when checking in, other people go in front and they have faster check in .

Value for Money
4/5
Local Reception
3/5
Pennytel
Pennytel Pennytel

Thanks for sharing your experience!

Similar opinion? Write a review on ProductReview.com.au!
none
none
  • 2 reviews

So far so good.

published

No problems to date, have noticed strength of signal is often lower to what it was prior to switching. With Covid lockdown I've been unable to check reception far from home.

Value for Money
5/5
Customer Service
5/5
Pennytel
Pennytel Pennytel

Thank you for giving us a go!
Regards,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
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