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Pennytel

Pennytel (page 2 of 10)

4.4 from 1,193 reviews · View Statistics
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BRYAN
BRYANPerth, WA

Pleased to join Pennytel

published

Since joining Pennytel we have not had any problems with Perth Metropolitan area coverage or coverage as we have traveled in rural areas south & east of Perth WA
Our plans includes more GB's for a much lower cost than offered by our previous major carrier so our direct debited charges per month are much lower. We have not needed to purchase any extra data. Customer service speaking to an Australia based Call Centre has been excellent

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$24.99
Included Data per Month18 GB
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reelmick
reelmickHunter Region, NSW
  • 7 reviews
  • 1 like

Best value ever

published

Best coverage I've ever had, you just can't beat the price for a low usage user like me where as my last low cost supplier meant very low coverage and frequent drop outs

Value for Money
5/5
Customer Service
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
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Susan
SusanPerth, WA

Great service

published

I just travelled through rural WA and had great coverage and service. I switched to Pennytel a few months ago and I am very satisfied with the service and price.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
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Great service

published

Switched from Telstra to Pennytel and saved almost half for a very similar plan. Have not had any drop outs and speed is fine. Customer service is great.
No issues with coverage

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$18.00
Included Data per Month8 GB
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Grant
GrantNorth Western Region, NSW
  • 16 reviews
  • 19 likes
  • Verified

Excellent Company

published

I switched to Pennytel after many years with Telstra.I found the plan I am on now with Pennytel a is a great savings. Uses the same network .I would like to say I found communication with Pennytel is far superior to a lot of the bigger companies.
I did a over payment by Bpay and It was no hassle getting the problem sorted.
I don't think you would find a much reliable or honest company

Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$15.99
Included Data per Month3 GB
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Clips
ClipsNortheast, VIC

My Experience with Pennytel

published

I am about to leave Pennytel. Their phone response time is excellent and extremely helpful.
The only problem I had was that I was previously with Optus on a 1 GB data plan.
I found that with Pennytel the 1 GB data limit was insufficient and each month I had to request a top up, which I add was extremely prompt. I can't explain that the 1 GB plan was sufficient however not with Pennytel.

Value for Money
4/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
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Jules
JulesHunter Region, NSW

Very satisfied, living up to expectations

published

All working well, no problems. So glad I decided to switch from Telstra to Pennytel. Customer service is always helpful, polite and thorough. Also nice to hear an Aussie accent. Well done!

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$9.89
Included Data per Month1 GB
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joe
joePerth, WA

perfect for my needs not one complaint

published

no complaints travelled all over perth and mandurah with complete cover very competive price i know exactly what my cost is each month and dont get hasseled by anyone unlike my previous provider

Value for Money
5/5
Customer Service
4/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
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Valley girl
Valley girl
  • 2 reviews

You won’t be disappointed.

published

I pay close to half of what I was paying per month to one of the big named Telcos and have exactly the same coverage and service. I’m very happy with me decision to changed to Pennytel

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$22.00
Included Data per Month12 GB
Pennytel
Pennytel Pennytel

Thanks @Valley girl! We are very happy to have you onboard!

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Mobile Phone Service Providers

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Nigel and Tracy
Nigel and TracyPerth
  • 3 reviews

Great Mobile, Shame About The Extra Date Cost

published

Mobile service is really good and reliable being part of the Telstra network. Price for the small plan is very competitive and matches, if not beats most of the competition. Downside: The charge $10 for 1 gigabyte of extra data which is the same as the monthly plan. Most telcos charge the same but do they realise what customers think of the cost? $10 per extra gigabyte is taking advantage of the customer.

Value for Money
4/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$9.95
Included Data per Month1 GB
Similar opinion? Write a review on ProductReview.com.au!
PTP404
PTP404Central Highlands and Goldfields, VIC

Very happy with the service!

published

I was always with Telstra and decided to move to Pennytel and haven't looked back! Great service & will try to get you more clients. Telstra was to expensive for 2GBs.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$19.99
Included Data per Month5 GB
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David
DavidRichmond-Tweed, NSW

Great service and the price is great

published

Can’t complain
Good reception and good coverage always never any dropouts only have to use wifi when I’m away at some places
Download is very good
Id recommend to anybody this company

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month18 GB
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Mobile Phone Service Providers

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So far so good. Excellent follow up, coverage and value

published

I’ve been with Pennytel for about 3 months now. It’s been hassle free, coverage has been good and I’ve not noticed any lag in downloads even though I don’t do much on the mobile. Wife is enjoying free calls to NZ.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month18 GB
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Dave
DaveBANGOR
  • 2 reviews

All good so far

published

Good value for money. Coverage drops off when it rains due to the gum leaves between me and the tower. Would like to be able to dump monthly usage detail onto excel or CSV file.

Value for Money
5/5
Customer Service
5/5
Local Reception
3/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$18.00
Included Data per Month8 GB
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Rod Williams
Rod WilliamsPeel, WA

This is a great service

published

Reliable coverage download speed sufficiently fast. No dropout problem. Living in the country service is great. No complaints. Price is much better than big providers. Really great value for money

Value for Money
5/5
Customer Service
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month12 GB
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Good value service

published

Had no troubles with signing up. Good service. Would be good to get complete Telstra coverage. When recently travelling to outback areas Service was lost. Had to get Telstra card so as I could have a service for personal security purposes.

Value for Money
5/5
Customer Service
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
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Cherie Sommerville
Cherie SommervillePimpama
  • 3 reviews

Great Service!

published

Right from the day we activated my SIM card, I have had no issues with service. It's a great no frills service that provides everything I need, including no drop outs and good network coverage.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month18 GB
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Teneil
TeneilDarling Downs, QLD
  • 2 reviews

Simple!

published

Pennytel is a good, no frills service. Signing up was hampered by website errors and because I live rurally, service isn't always great but all my dealings with them have been easy and friendly. They get the job done!

Value for Money
5/5
Customer Service
5/5
Local Reception
3/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$30.00
Included Data per Month28 GB
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Matthew Riley
Matthew RileyGoulburn Valley, VIC
  • 15 reviews
  • 2 likes

Best product

published

PennyTel is the best telco around great plans amazing customer service all we need now is data banking would be awesome the network is amazing not one drop out can’t wait to get family and friends to join

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$32.99
Included Data per Month30 GB
Pennytel
Pennytel Pennytel
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Deidre
DeidreNew South Wales

Easy to contact. Value for money.

published

I have been using Pennytel as my provider of mobile phone calls and mobile internet for three months. During this time I have not experienced any dropouts or out of coverage areas where I am in regional NSW. The mobile internet is fast enough for my needs and good value.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
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Rainsford
RainsfordPerth, WA
  • 3 reviews
  • 1 like
  • Verified

Honest Aussie service

published

Pennytel offers a good no frills, honest and reliable service at a fantastic rate. No fancy gimmicks, no bells and whistles and no sales jargon. What's more they are Australian........ hard to believe but really they are.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$24.99
Included Data per Month18 GB
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Happy customer!

published

All good since joining 3-4 months ago. Apart from the price, I don't really notice any difference in terms of QOS. Prime use is Phone & SMS's. I rarely spend much time surfing the web & have never been remotely close to using up my chosen 1GB/month deal - so far. More than happy recommend Pennytel to all. You won't be disappointed!

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$9.89
Included Data per Month1 GB
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Very affordable, just as good as the more expensive options

published

Haven't had any issues with network coverage or internet speeds.
The app is very easy to use and I like how you can switch between plans each month if you need more or less data.
About $10 less per month than my last plan (with another company) and includes more data.

Value for Money
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
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Anthony Griffiths
Anthony GriffithsSouth West, WA

Top service

published

Excellent coverage, no hiccups and, so far, no dropouts. I only use very limited downloads but so far have not had any problems either with downloading or with download speed.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Plan TypePost-Paid Sim Only
Plan Cost per Month$15.99
Included Data per Month2 GB
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The reviewer stated that an incentive was offered for this review

Great Service at a Great Price

published

Only been with Pennytel for 6 months, and we're receiving service in locations we never did with Optus. Great Price for telephone, SMS and data. International access, which we require, is included and not an additional cost like other telco's. Best value for money, couldn't be happier.

Value for Money
5/5
Local Reception
4/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
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