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Pennytel
4.4 from 1,193 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2022 as rated by Australians on ProductReview.com.au.
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Brian J.
Brian J.Murrumbidgee Region, NSW
  • 2 reviews

I give you 4 stars, because 5 would be perfection. no one or any entity is perfect. Pennytel however come damn close,

published

I have found/had no problems with the network. No problems with download either. In fact all is well with the service. Cheap efficient and reliable. One can't ask for anything more,

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Pennytel
Pennytel Pennytel

Thanks so much for your positive review, Brian!
We're so glad to hear that you are enjoying your Pennytel Mobile Plan.

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Greg
GregHunter Region, NSW

So much better than Telstra.

published

Totally reliable coverage...never had any drop outs.
Speeds ok for my needs. Really glad I changed over from Telstra who were bloody hopeless. Compared to them it is so easy to make contact with you.

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$15.99
Included Data per Month3 GB
Pennytel
Pennytel Pennytel
Similar opinion? Write a review on ProductReview.com.au!
DLVR2U
DLVR2USydney, NSW

BETTER THAN ANTICIPATED

published

I Heard About It But Didn't Believe It. Cheap Rates, Good Network Connection, Fast, Reliable, Easy 2 Communicate With. Data Is Also Very Reasonable. Will Be Recommending Others For Sure

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$19.99
Included Data per Month8 GB
Pennytel
Pennytel Pennytel

Thanks for the positive review! We love hearing from our customers – especially when our services are able to make a positive difference to them.
Regards,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Bazza
BazzaMetropolitan Adelaide, SA
  • 3 reviews

Good connection, Very cheap rates.

published

Cheapest connection with great customer service and no drop outs. I save money because I get exactly what I need with no wastage and no expensive date plans. I would highly recommend.

Value for Money
5/5
Customer Service
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$12.00
Included Data per Month2 GB
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us!
- Pennytel

Similar opinion? Write a review on ProductReview.com.au!
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Great Product, cover and value.

published

Cover all over Oz, speeds good, can talk to customer service, all we need. Looked at other, two large carriers have from bitter experience, poor cover, the largest remaining telco is rediculously expensive. Pennytel fro us.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$15.99
Included Data per Month5 GB
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us!
Regards,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!

The most helpful company ever!

published

I have recommended Pennytel to a few friends & have always been impressed with the service & value-for-money offered to those friends. My latest referral encountered difficulties in both the transferral of his mobile number & the unlocking of his handset. Although those difficulties were apparently the fault of the former Provider (rather than Pennytel), the staff @ Pennytel’s Australian call-centre were extremely patient & helpful over a period of nearly two (2) weeks. THANK YOU SO MUCH !!

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Included Data per Month1 GB
Pennytel
Pennytel Pennytel

Thank you for your review! We value your feedback and are thrilled you’re enjoying your Pennytel Mobile Plan! We'll be sure to pass on your kind words to our call centre team.

- Pennytel

Similar opinion? Write a review on ProductReview.com.au!

This service is perfect

published

Great service helpful and friendly staff
Would never return to my previous supplier as this service is 110% better
This service is reliable and does not drop out and download speeds are okay

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$11.00
Included Data per Month10 GB
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us!

Similar opinion? Write a review on ProductReview.com.au!

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Next

cost effective

published

Network coverage is fine so far. Mind you, only been in Taswegia due to isolation of the state.
Data download speeds not tested as do not use. word word word word.

Value for Money
5/5
Customer Service
4/5
Local Reception
5/5
Transparency
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Included Data per Month2 GB
Pennytel
Pennytel Pennytel

Thanks for sharing your experience!
- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Linden
LindenPerth, WA
  • 2 reviews

All the benefits without the hassles

published

I swapped over to Pennytel when my long term provider changed networks and left me with very poor rural coverage. On a recommendation of a friend who used to work for Telstra I took the plunge and have found the service absolutely seamless. Really happy to have made the change and would highly recommend others do the same. All the joys of great network coverage without the inevitable hassles of being with Telstra!

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$24.00
Pennytel
Pennytel Pennytel

Thank you for your review, Linden!
We value your feedback and are thrilled you’re enjoying your Pennytel Mobile Plan!

Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
amenzone
amenzoneSydney, NSW
  • 7 reviews
  • 1 like

Great service....customer and signalwise.

published

Network coverage is good and no data drops. I went in for this mainly due to their voicemail service and their good reviews received. Easy to deal with and no hitches.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
Pennytel
Pennytel Pennytel

Thanks for your review. We value your feedback and are thrilled you’re enjoying you Mobile Plan!

Similar opinion? Write a review on ProductReview.com.au!
James Gatehouse
James GatehouseWide Bay-Burnett, QLD

All good

published

Easy to deal with, transparent with no crap. What you see is what you get, Very happy with plan and coverage and staff good. Tra la la la la la.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month0 GB
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us!

Similar opinion? Write a review on ProductReview.com.au!
Peter
PeterSouthern and Hills, SA

You asked for it.

published

Its ok so far for me on Kangaroo Island. I dont use my smart phone very much for calls, only sometimes txts. I use it for Skype when its turned on and I am away from my PC at home. I doubt very much that I am using so many MB at all per month, but it would be nice for you to let me, and your other customers know how many MB we use monthly. I'm 79 yrs young, quite deaf, and hate voice mails, so I delete them when they appear on my phone. I would like them stopped to enter my phone if possible. Thank you.

Value for Money
4/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$11.00
Pennytel
Pennytel Pennytel
Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Pennytel compares to other Mobile Phone Service Providers

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Compare all

Wish I heard of you sooner. Excellent.

published

Network coverage is excellent have not experienced any dropouts as of yet. Yes data download speeds are sufficiently fast. Very happy with Pennytel, I can call family in New Zealand

Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$24.99
Included Data per Month17 GB
Pennytel
Pennytel Pennytel

Thank you for the wonderful review and for taking the time to share your feedback with us!

Similar opinion? Write a review on ProductReview.com.au!
Kaye
KayeWide Bay-Burnett, QLD
  • 2 reviews

All good no problems

published

Very happy with pennytel , no problems since moving to this service provider. This is a second phone & only used sparingly, & the cost of the plan suits us & Pennytel was very accommating in this regard , whereas our original provider was not willing to come anywhere near our requirements.

Value for Money
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Pennytel
Pennytel Pennytel

Thanks for your review, Kaye!
We value your feedback and are thrilled you’re enjoying your Pennytel Mobile Plan.

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!

Does everything I need a more.

published

I have not had any problems with reliability to date, network coverage has been fine and the data download speeds have also been fine. I have not experienced any dropouts.

Value for Money
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$14.00
Included Data per Month4 GB
Pennytel
Pennytel Pennytel

Thank you for the wonderful review, Melly!

- The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 10

Questions & Answers

lee c.
lee c.asked

does Pennytel allow for 19 numbers for text.
with respect

3 answers
Oz Travellers
Oz Travellers

I don't know, suggest you contact Pennytel, real easy to talk to.

DLVR2U
DLVR2U

When u say "allow for 19 numbers for text" do u mean can u send the same text msg to 19 different numbers all at once ?

Pennytel
Pennytel Pennytel

Hi Lee,

19 numbers are considered Premium Service numbers, the person dialling or sms’ing the number pays for the call / sms itself and is at a premium rate for that service. The rate is not set by Pennytel as it is a third party number and service. Pennytel barr the ability to access these numbers due to the premium charges and to avoid bill shock for customers.

Regards,
Pennytel

Jennifer S.
Jennifer S.asked

We have had no ph service for 2 weeks , and had no satisfaction from the numerous calls we've put into pennytell?

1 answer
Pennytel
Pennytel Pennytel

Hi Jennifer, thanks for reaching out. We're here to help! We have sent you a message to assist.
- Pennytel.

Not happy customer
Not happy customerasked

Why can’t I send pictures using my iphone 8

2 answers
Peter
Peter

I know very little about smart phones, but my Nokia does send photo's.

Pennytel
Pennytel Pennytel

Thanks for reaching out. This may be a setting on your phone, we can assist with troubleshooting this for you.
We have sent you a message to get your Pennytel mobile details.

- The Pennytel Team

See all Pennytel questions

Get an answer from our members and Pennytel representatives

Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
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