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Pennytel
Pros
Reviewer Photos & Videos
- 9 reviews
- 3 likes
Dam Good
Living in rural area Penneytel has filled the coverage gaps that i was starting to get by my previous provider. No problems going overseas either costs are good rang the service number before going to see how it works and found them to be very helpful and polite.
I have now swapped my wife's phone over hope the coverage continues.
- Verified
Great staff and excellent service.
I have no issues with coverage on our mobile phones or internet connections, using the Telsta network is an advantage. Data download speed is the same as my previous Telco.
In fairness, I believe that the $79 per month should indicate that it is for two mobiles and internet.
Thank you for the wonderful review and for taking the time to share your feedback with us, Geoff!
Regards,
The Pennytel Team
- 3 reviews
Perfect
Very happy with service and price and when I I ring the customer service team they are very polite and friendly and they understand what you want. Be happy to recommend them
Thank you for the wonderful review and for taking the time to share your feedback with us, Heather!
- The Pennytel Team
- 2 reviews
Reliable
Great signal and service, excellent company to deal with. Set up was very easy. Everything worked straight away. The deal is inexpensive and suits my purpose. I really can’t find fault with anything.
We’re thrilled to hear you are enjoying your Pennytel Mobile Plan! Thank you for the wonderful review and for taking the time to share your feedback with us.
- Pennytel Team
Find out how Pennytel compares to other Mobile Phone Service Providers
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Good Solid Account
I only needed a simple account and this has worked just great for me. No issues and just keeps on working The price is right and that makes 30 words
Thanks for the positive review, Paul!
- Pennytel
- 2 reviews
Great service
No dropouts
No noticeable speed difference to big provider.
Easy process to order sim and change to this provider.
Easy to use app to check data usage and excellent value for me.
Very pleased.
Thanks for your review. We value your feedback and are thrilled you’re enjoying your Pennytel Mobile Plan!
Regards,
Pennytel
- 2 reviews
- 1 like
Excellent trouble free phone usage
Phone usage is 100% reliable, never drops out.
Billing is always correct and reliable, always arrives on time.
I pay my monthly bill as soon as it comes and it's nice to always get a thank you reply email
When adding an extra phone to my account - it's good to talk direct to persons who actually know their job and arrange things without fuss
Thank you so much for your kind words, Russ. We really appreciate you taking the time out to share your experience with us!
Regards,
The Pennytel Team
Related Articles
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Great people to deal with.
Very reliable network coverage. No dropouts at all. Download speed is sufficiently fast. Everything works great. Data rollover would be desirable. Easy to talk to the company on the phone.
Thanks for sharing your experience, Eddie!
- 2 reviews
Service
Very helpful, friendly and quick and easy service. Answered all questions and Price wasn't that bad. No complaints of the mobile and data service. Now offers the NBN which I'll probably connect in a few years.
Hi Lindy,
Thank you for the wonderful review and for taking the time to share your feedback with us! We will be sure to pass on your kind words to our Customer Service Team.
- Pennytel
Find out how Pennytel compares to other Mobile Phone Service Providers
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Good but could be better!
Network coverage mostly ok. Worryingly I did not receive a text a friend confirmed sending on 5/3/22 conveying important information. Data download speeds seem ok. The price is very appealing.
Hi Arabella, thank you for your feedback. We're sorry to hear that you had missed a text message, we would like to look into this further for you and have sent you a message to assist.
Regards,
The Pennytel Team
Perfect option for a second SIM card and business mobile service
Does exactly what I need as a an extra number for business I can hand out without worry. The service is on the Telstra network for superior coverage, great value.
Thanks so much for your positive review, Tim!
We're so glad to hear that you are enjoying your Pennytel Mobile Plan.
...
- 2 reviews
Excellent service
Love the service , price , everything about the company. We had extra phones for 2 months for my visiting daughter and son in law and the upgrade and downgrade went smoothly including the quick arrival of the Sim cards
Thanks for sharing your experience, Paul!
Best wishes,
Pennytel
Find out how Pennytel compares to other Mobile Phone Service Providers
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- 2 reviews
- 1 like
All good
No complaints thus far. Pricing is competitive. Network service is consistent and good.
Have contacted customer service twice and they've been responsive and good.
Switched from Optus - initially just 1x mobile. But have since moved 2x personal (wife and mine) and 3x work mobiles across also. Cheaper, better coverage, better customer service (Optus is so painful in that regard).
We’re thrilled to hear you are enjoying your Pennytel Mobile Plans! Thank you for sharing your experience,
The Pennytel Team
Great service and excellent value
Very good coverage, not many drop outs, speed is reasonable for wireless in our area ,we are use to slow internet having had the nbn for a while that never worked
Thank you for the wonderful review and for taking the time to share your feedback with us!
- Pennytel
- 2 reviews
Good So far
Have Pennytel on two mobiles. Shifted from telstra. Haven't noticed any difference with coverage / use.
Haven't had any issues to sort out, but they offer great prices and it works well for us.
Thank you for the positive review, we love hearing from our customers!
Regards,
The Pennytel Team
Questions & Answers
Hi Pennytel
I’m strongly considering coming across to Pennytel, but I have some questions for you. Is your service capped through out the day? At this moment with Belong, my service is forever dropping, sending and receiving messages are delayed. Phone calls don’t go through or aren’t received and Internet access and streaming are at its worse. Will this happen with your service?
Thanks,
CA
.
Hi Carmy,
Thank you for reaching out. ...
Read more Like Belong, we also use parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97.9% of the population with 4G. Whilst you should not have these kinds of issues on this Network, it is possible that if you are having them now, they may continue with a Pennytel Mobile service. However, if you did want to port your service over to us and the issue continues, we could investigate and work towards getting this resolved for you. Kind Regards, Pennytel
Hi
How and were to find the pennytel mobile app, I can’t find it the App Store .
Hi Mark,
Thank you for reaching out. We are currently experiencing technical issues with our Pennytel App appearing in the App Store - we are currently working on getting it back into the Store, and ...
Hi, Belong is forcing its current 1GB plan customers onto the more expensive 3GB plan in April, so I am thinking of switching to Pennytel. In your CIS I have seen "PAYG rates apply for MMS Video In Australia to AU mobiles"—does this mean I won't be able to text animated gifs or videos without extra charges? Also, it is unclear what happens if I go over my monthly data limit, do you automatically apply a top up and charge me for it? Cheers
Hi there, thanks for reaching out and for considering Pennytel!
Our 1GB Plan includes unlimited standard calls & text plus 1GB data. If you run out of data and need a bit extra to tide you over, you...
Read more can add a 1GB data top-up for $10. You can add this top-up yourself at any time. It will not be topped up automatically.
Thanks Pennytel for the reply! Just one last query—if I go over and choose not to top my data up, am I just capped at a very slow rate, or do I simply not have service after that point?
Cheers
No problem!
If you choose not to top up your data, when your data runs out you will no longer be able to use mobile data. Unlimited Standard Calls & SMS will still be available. ...
Read more We’ll send you usage notifications by SMS when you reach 50%, 85% and 100% of your mobile data inclusion, or whenever you add a 1GB data pack. You can also check your data balance at any time by logging in to your Pennytel Account online or via the Mobile app. - PennytelGet an answer from our members and Pennytel representatives
Details
About Pennytel
Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.
Some features of Pennytel mobile plans include:
- SIM-only plans on the Telstra network.
- No lock-in contracts.
- Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.
Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.
You can also bundle mobile and Internet plans for a discount.
Points of praise:
- Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
- They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
- Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
| Category | Mobile Phone Service Providers |
|---|---|
| Network Used | Telstra |
| International Roaming Offered | Yes |
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Thank you so much for the positive review, Mark! We love hearing from our customers – especially when our
services are able to make a positive difference to them.
Regards,
The Pennytel Team