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Great phone plan
So far so good no problems with reception. Price is good and the reception is always very helpful. However I have tried many times but I still cannot log in. That is my only complaint.
Very good provider.
I think Pennytel offer a great product at a very affordable price however l have been trying to correct the spelling of my Christian name since day 2 of my opening my account with Pennytel. I continue to be told the spelling has been correct but l still receive emails titled to Sheryl not
Once again please correct the spelling of my name. CHERYL not SHERYL.
Great value and service
The network coverage is always reliable and there are no problems with large downloads. I love that you can reach someone locally and easily in Customer Service. I would highly recommend switching from those big-name and pricey Telcos to Pennytel!
Pleased to join Pennytel
Since joining Pennytel we have not had any problems with Perth Metropolitan area coverage or coverage as we have traveled in rural areas south & east of Perth WA
Our plans includes more GB's for a much lower cost than offered by our previous major carrier so our direct debited charges per month are much lower. We have not needed to purchase any extra data. Customer service speaking to an Australia based Call Centre has been excellent
Best value ever
Best coverage I've ever had, you just can't beat the price for a low usage user like me where as my last low cost supplier meant very low coverage and frequent drop outs
I just travelled through rural WA and had great coverage and service. I switched to Pennytel a few months ago and I am very satisfied with the service and price.
Switched from Telstra to Pennytel and saved almost half for a very similar plan. Have not had any drop outs and speed is fine. Customer service is great.
No issues with coverage
Why use the big company's
I have been with Pennytel for 3 months now with no drop outs or coverage problems. Living in regional and traveling Victoria I am impressed. I would recommend using Pennytel.
Cheaper alternative to the bigger companys
Was on a 64GB data with telestra not needed Changed to Pennytel 3GB data which is ample for my usage No problem with speed or coverage
Rates are good variety of data options
I switched to Pennytel after many years with Telstra.I found the plan I am on now with Pennytel a is a great savings. Uses the same network .I would like to say I found communication with Pennytel is far superior to a lot of the bigger companies.
I did a over payment by Bpay and It was no hassle getting the problem sorted.
I don't think you would find a much reliable or honest company
Best Decision I made.
I was looking for a fast reliable and cheap Internet Provider. The service is really fitting my needs in term if using mobile phone. I found it through PennyTel. I love the service.
My Experience with Pennytel
I am about to leave Pennytel. Their phone response time is excellent and extremely helpful.
The only problem I had was that I was previously with Optus on a 1 GB data plan.
I found that with Pennytel the 1 GB data limit was insufficient and each month I had to request a top up, which I add was extremely prompt. I can't explain that the 1 GB plan was sufficient however not with Pennytel.
Very satisfied, living up to expectations
All working well, no problems. So glad I decided to switch from Telstra to Pennytel. Customer service is always helpful, polite and thorough. Also nice to hear an Aussie accent. Well done!
Brilliant! Wish I'd made the move earlier.
PennyTel Network coverage has been flawless, and I have enjoyed no drop outs.
Unlike my previous provider which has suffered rolling outages in my area over the last few weeks.
Data download and speeds are as good, or better, than expected.
The porting of my service was seamless.
I couldn't be happier.
Very efficient service
Our network coverage has been good. The data downloads are ok. There have been no frequent dropouts.
When your help has been requested, you have given it in a friendly, efficient way.
perfect for my needs not one complaint
no complaints travelled all over perth and mandurah with complete cover very competive price i know exactly what my cost is each month and dont get hasseled by anyone unlike my previous provider
You won’t be disappointed.
I pay close to half of what I was paying per month to one of the big named Telcos and have exactly the same coverage and service. I’m very happy with me decision to changed to Pennytel
Great Mobile, Shame About The Extra Date Cost
Mobile service is really good and reliable being part of the Telstra network. Price for the small plan is very competitive and matches, if not beats most of the competition. Downside: The charge $10 for 1 gigabyte of extra data which is the same as the monthly plan. Most telcos charge the same but do they realise what customers think of the cost? $10 per extra gigabyte is taking advantage of the customer.
Very happy with the service!
I was always with Telstra and decided to move to Pennytel and haven't looked back! Great service & will try to get you more clients. Telstra was to expensive for 2GBs.
It works as advertised !!!
Coverage seems 95%. I was on Horrocks Highway, Auburn, SA yesterday - black spot near service station. Other black spots along that Highway as you get closer to Adelaide. Better than other carriers.
never any dropouts since i changed from telstra and definatley cheaper. would and have recommend this company to family and friends great to get email when going to be charged
Great service and the price is great
Good reception and good coverage always never any dropouts only have to use wifi when I’m away at some places
Download is very good
Id recommend to anybody this company
So far so good. Excellent follow up, coverage and value
I’ve been with Pennytel for about 3 months now. It’s been hassle free, coverage has been good and I’ve not noticed any lag in downloads even though I don’t do much on the mobile. Wife is enjoying free calls to NZ.
Better than Telstra
Since changing to Pennytel the service has been perfect.
Coverage excellent and data speed great, and, of course much more data than Telstra for half the cost.
Billing service great. Nice to get an email informing me of account being charged.
Excellent- no problems whatsoever
Being with Pennytel is a very pleasant experience and I would have no hesitation in recommending this provider to anyone seeking to save and get great 'value for their money'
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