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Pennytel
Pros
- 5 reviews
- 2 likes
Great service…would be better with data roll over
Reliable network coverage, no drop outs. I made the change from Aldi which once use to be a great option until the constant drop outs.
My only downfall is with Pennytel is that the unused data isn’t rolled over. This is something that an Aldi plan has as an advantage over Pennytel.
- 2 reviews
- 1 like
You asked for it.
Its ok so far for me on Kangaroo Island. I dont use my smart phone very much for calls, only sometimes txts. I use it for Skype when its turned on and I am away from my PC at home. I doubt very much that I am using so many MB at all per month, but it would be nice for you to let me, and your other customers know how many MB we use monthly. I'm 79 yrs young, quite deaf, and hate voice mails, so I delete them when they appear on my phone. I would like them stopped to enter my phone if possible. Thank you.
Thank you for taking the time to share your feedback!
You will receive a text message to notify you when you reach 50%, 85% and 100% of your Data Usage threshold....
Read more You can also check your data balance at any time. Login to your Pennytel Account online or via the Mobile app https://pennytel.com.au/account-login/ You will see your balance displayed in a handy circle, with the amount of remaining data shown in the middle. You’ll also see the number of days left in your current billing period, your data quota renews on each new billing period. Or simply call “*159#” to see your remaining data in the current billing cycle. We have sent you a message to assist with your voicemail. - The Pennytel Teamgood service
overall good service with a good price , meets my needs. Occasional loss of signal, or slow response when checking in, other people go in front and they have faster check in .
Thanks for sharing your experience!
Best I've had to date.
Look everything is as promised, what more can you ask for? I never used my mobile very much only turned it on when I needed to make a call. Now I use my email, log in for Covid etc.
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Good for the farm
So far network has been 100% reliable with no dropouts that I have been aware of. Download speeds meet my expectations. Just as good as telstra, even in remote hilly location on the farm
- 3 reviews
Seems ok at the moment.
Network coverage seems ok at the moment, haven't been out of town yet to try further afield.
Will be going to Adelaide this weekend.
Data download speeds seem to be ok at the moment.
- 2 reviews
very good service from personel cant fault them at all
Yes the phone does drop out often mainly in morning to arvo but good nite time ,,, if I sit on my front verahanda facing east it doesnt fade out as much
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- 4 reviews
Wonderful service I’m very happy
Very Happy with the service I’m getting & the data allowance & speed is so much better than I previously had with Vodaphone which was always dropping out & very poor service in my area.
Great service
Price and service are great. Coverage is very widespread, no dropouts and great download speeds. Have recommended to many of my friends. Very happy all round. How do you do it for the price??
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- 2 reviews
- 1 like
Good value
Coverage seems ok for our area. We are a long way from any tower. Download speeds are quite good and I appreciated the extra data included in my basic package.
- 7 reviews
- 1 like
Nothing to complain about
No complaints re Pennytel service but nothing to exceptional either that would prompt me to give 5 stars. The service has been provided as I signed up for with accurate and easy billing and payments.
I reside in an area of problematic mobile reception so service issues are not of Pennytel's making. And with Covid not much travel so cannot really comment on coverage outside of local area.
Hi Peteratne,
Thank you for taking your time out to leave us a good review....
Read moreWelcome to Pennytel. Kind Regards The Pennytel Team- 2 reviews
Generally good experience
Enjoyed the PennyTel cheapest service but did not receive enough data for my use in a month.
Made a choice to use another service provider with a higher data download for less money.
Happy PennyTel user, now disconnected
Hi Bernie,
Thanks for leaving us a good review. we do have higher data of 30GB at $32.99/month,...
Read more We wish you all the best. Kind Regards Pennytel teamFind out how Pennytel compares to other Mobile Phone Service Providers
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Not to bad
Some dropouts and not able to connect.Have bad reception at home sometimes 1or 2 bars Telstra mobile have more how can you improve my service l hope you will respond to my post
Hi Hubert,
We are sorry to hear about the dropouts, we have a friendly customer service team who maybe able to do some troubleshooting with you. Feel free to call them on 1300 232 888 or if you provi...
Read morede us with your account number so we can contact you.Easy top up
I travelled over the last month within the state and service remained constant. I needed extra data and it was very easy to buy more from the app and received an email for verification.
Hi Fiona
Thank you leaving us a review on how easy it is top up data on the go. We are so glad to hear that you had a great experience. ...
Read more Kind Regards The Pennytel TeamIt's okay, Gympie area unreliable connection
I don't use my phone that often, and generally in the South-East QLD area the connection seems fine, but when I visit Gympie area, the connection is unreliable. That worries me, because the more remote you are, the more a phone becomes a lifeline. (Oh wow, they make you jump through so many hoops to post a review here.)
Welcome to Pennytel and thank you for leaving us a review.
Kind Regards
The Pennytel Team
Questions & Answers
Do you have an NBN plan
Hi Barbara, thanks for reaching out.
Yes, we have NBN plans to suit every home, all with no lock-in contracts. You can view our NBN plans here https://pennytel.com.au/residential/#tab-2 or call our ...
Read morefriendly team on 1300 232 888 for more information and to get started.Hi Pennytel
I’m strongly considering coming across to Pennytel, but I have some questions for you. Is your service capped through out the day? At this moment with Belong, my service is forever dropping, sending and receiving messages are delayed. Phone calls don’t go through or aren’t received and Internet access and streaming are at its worse. Will this happen with your service?
Thanks,
CA
.
Hi Carmy,
Thank you for reaching out. ...
Read more Like Belong, we also use parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97.9% of the population with 4G. Whilst you should not have these kinds of issues on this Network, it is possible that if you are having them now, they may continue with a Pennytel Mobile service. However, if you did want to port your service over to us and the issue continues, we could investigate and work towards getting this resolved for you. Kind Regards, PennytelHi
How and were to find the pennytel mobile app, I can’t find it the App Store .
Hi Mark,
Thank you for reaching out. We are currently experiencing technical issues with our Pennytel App appearing in the App Store - we are currently working on getting it back into the Store, and ...
Get an answer from our members and Pennytel representatives
Details
About Pennytel
Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.
Some features of Pennytel mobile plans include:
- SIM-only plans on the Telstra network.
- No lock-in contracts.
- Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.
Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.
You can also bundle mobile and Internet plans for a discount.
Points of praise:
- Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
- They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
- Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
Category | Mobile Phone Service Providers |
---|---|
Network Used | Telstra |
International Roaming Offered | Yes |
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Thanks for your review, Jessica! We value your feedback and are glad to hear you’re enjoying your Pennytel Mobile Plan. We appreciate your feedback on data banking, this is a feature that we are looki...
Read moreng to incorporate in the future. All the best, The Pennytel Team