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Pennytel
4.4 from 1,231 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Pennytel

Pros

Easy to switch over
Reliable connection
Great value for money

Reviews

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jessicabull
jessicabullGreater Melbourne (Metropolitan), VIC
  • 5 reviews
  • 2 likes

Great service…would be better with data roll over

published

Reliable network coverage, no drop outs. I made the change from Aldi which once use to be a great option until the constant drop outs.
My only downfall is with Pennytel is that the unused data isn’t rolled over. This is something that an Aldi plan has as an advantage over Pennytel.

Value for Money
4/5
Customer Service
3/5
Local Reception
4/5
Incentivised Review No
Plan TypePost-Paid with Phone
Pennytel
Pennytel PennytelSend a private message
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Peter
PeterSouthern and Hills, SA
  • 2 reviews
  • 1 like

You asked for it.

published

Its ok so far for me on Kangaroo Island. I dont use my smart phone very much for calls, only sometimes txts. I use it for Skype when its turned on and I am away from my PC at home. I doubt very much that I am using so many MB at all per month, but it would be nice for you to let me, and your other customers know how many MB we use monthly. I'm 79 yrs young, quite deaf, and hate voice mails, so I delete them when they appear on my phone. I would like them stopped to enter my phone if possible. Thank you.

Value for Money
4/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$11.00
Pennytel
Pennytel PennytelSend a private message
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good service

published

overall good service with a good price , meets my needs. Occasional loss of signal, or slow response when checking in, other people go in front and they have faster check in .

Value for Money
4/5
Local Reception
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
Pennytel
Pennytel PennytelSend a private message

Thanks for sharing your experience!

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Garry S.
Garry S.Illawarra, NSW

Best I've had to date.

published

Look everything is as promised, what more can you ask for? I never used my mobile very much only turned it on when I needed to make a call. Now I use my email, log in for Covid etc.

Value for Money
4/5
Customer Service
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
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Good for the farm

published

So far network has been 100% reliable with no dropouts that I have been aware of. Download speeds meet my expectations. Just as good as telstra, even in remote hilly location on the farm

Value for Money
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
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EDDIE
EDDIEEyre Peninsula, SA
  • 3 reviews

Seems ok at the moment.

published

Network coverage seems ok at the moment, haven't been out of town yet to try further afield.
Will be going to Adelaide this weekend.
Data download speeds seem to be ok at the moment.

Value for Money
5/5
Customer Service
4/5
Local Reception
4/5
Transparency
4/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$16.00
Included Data per Month3 GB
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sternbeck
sternbeckHunter Region, NSW
  • 2 reviews

very good service from personel cant fault them at all

published

Yes the phone does drop out often mainly in morning to arvo but good nite time ,,, if I sit on my front verahanda facing east it doesnt fade out as much

Value for Money
5/5
Customer Service
5/5
Local Reception
3/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$16.00
Included Data per Month3 GB
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Marty
Marty
  • 4 reviews

Wonderful service I’m very happy

published

Very Happy with the service I’m getting & the data allowance & speed is so much better than I previously had with Vodaphone which was always dropping out & very poor service in my area.

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
4/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$9.98
Included Data per Month2 GB
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Ruth S.
Ruth S.Central West, NSW

Great service

published

Price and service are great. Coverage is very widespread, no dropouts and great download speeds. Have recommended to many of my friends. Very happy all round. How do you do it for the price??

Value for Money
5/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
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Mobile Phone Service Providers

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Peter
PeterCanberra
  • 2 reviews
  • 1 like

Good value

published

Coverage seems ok for our area. We are a long way from any tower. Download speeds are quite good and I appreciated the extra data included in my basic package.

Value for Money
4/5
Incentivised Review No
Plan TypePre-Paid Sim Only
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Peteratne
PeteratneMetropolitan Adelaide, SA
  • 7 reviews
  • 1 like

Nothing to complain about

published

No complaints re Pennytel service but nothing to exceptional either that would prompt me to give 5 stars. The service has been provided as I signed up for with accurate and easy billing and payments.

I reside in an area of problematic mobile reception so service issues are not of Pennytel's making. And with Covid not much travel so cannot really comment on coverage outside of local area.

Value for Money
4/5
Customer Service
4/5
Local Reception
1/5
Transparency
4/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$11.00
Included Data per Month1 GB
Pennytel
Ella MPennytelSend a private message
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BernieGesling
BernieGeslingSydney, NSW
  • 2 reviews

Generally good experience

published

Enjoyed the PennyTel cheapest service but did not receive enough data for my use in a month.
Made a choice to use another service provider with a higher data download for less money.
Happy PennyTel user, now disconnected

Value for Money
5/5
Customer Service
4/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$15.99
Included Data per Month1 GB
Pennytel
Ella MPennytelSend a private message
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Mobile Phone Service Providers

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hubert1948
hubert1948Mid North Coast, NSW

Not to bad

published

Some dropouts and not able to connect.Have bad reception at home sometimes 1or 2 bars Telstra mobile have more how can you improve my service l hope you will respond to my post

Value for Money
5/5
Local Reception
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
Pennytel
Ella MPennytelSend a private message
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Easy top up

published

I travelled over the last month within the state and service remained constant. I needed extra data and it was very easy to buy more from the app and received an email for verification.

Value for Money
5/5
Local Reception
4/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$15.00
Included Data per Month2 GB
Pennytel
Ella MPennytelSend a private message
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It's okay, Gympie area unreliable connection

published

I don't use my phone that often, and generally in the South-East QLD area the connection seems fine, but when I visit Gympie area, the connection is unreliable. That worries me, because the more remote you are, the more a phone becomes a lifeline. (Oh wow, they make you jump through so many hoops to post a review here.)

Value for Money
5/5
Customer Service
3/5
Local Reception
3/5
Transparency
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$7.69
Included Data per Month1 GB
Pennytel
Ella MPennytelSend a private message

Welcome to Pennytel and thank you for leaving us a review.

Kind Regards
The Pennytel Team

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Page 1 of 3

Questions & Answers

Barbara B.
Barbara B.asked

Do you have an NBN plan

1 answer
Pennytel
Pennytel PennytelSend a private message
Carmy A.
Carmy A.asked

Hi Pennytel
I’m strongly considering coming across to Pennytel, but I have some questions for you. Is your service capped through out the day? At this moment with Belong, my service is forever dropping, sending and receiving messages are delayed. Phone calls don’t go through or aren’t received and Internet access and streaming are at its worse. Will this happen with your service?

Thanks,

CA
.

1 answer
Pennytel
Pennytel PennytelSend a private message
Mark
Markasked

Hi
How and were to find the pennytel mobile app, I can’t find it the App Store .

1 answer
Pennytel
Pennytel PennytelSend a private message
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Details

About Pennytel

Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.

Some features of Pennytel mobile plans include:

  • SIM-only plans on the Telstra network.
  • No lock-in contracts.
  • Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.

Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.

You can also bundle mobile and Internet plans for a discount.

Points of praise:

  • Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
  • They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
  • Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
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