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Cost is affordable for pensioner.
Do have calls dropout and noises on line. Service should be better. Considering it is 2020 the strength of signal should be 100% calls should not cut off at anytime.
Happy with the service so far
We are not big users of the phone and we have it as a second phone to keep in touch with each other and for safety reasons when out and about.Service and availability hasn’t been any problem.l like the fact that we are contacted to inform us you have received our payment.
I do not use the telephone a great deal so my extended experience is limited. However, for
the occasions when I have been obliged to use a telephone this has been totally unaffected
by dropouts etc.
Very good data and reception
Mostly better than the optus network. Data speen was a bit patchy in the Bulli area. Excellent A1 in Shoalhaven Heads. Network coverage is diferent to Optus but as acceptable.
Not to bad
Some dropouts and not able to connect.Have bad reception at home sometimes 1or 2 bars Telstra mobile have more how can you improve my service l hope you will respond to my post
It is ok for the price. I need certain things you do not provide.
Unfortunately I use mms a lot for work. So it was going to cost me too much. I also work on a farm when I am home and need wifi phone and my SD card for storage. Pennytel was not the right option for one of my phones
Easy top up
I travelled over the last month within the state and service remained constant. I needed extra data and it was very easy to buy more from the app and received an email for verification.
Network is reliable dropouts are minimal data speed fast enough for me as I am not running a business I hot spot my laptop from my phone that suits me fine
It's okay, Gympie area unreliable connection
I don't use my phone that often, and generally in the South-East QLD area the connection seems fine, but when I visit Gympie area, the connection is unreliable. That worries me, because the more remote you are, the more a phone becomes a lifeline. (Oh wow, they make you jump through so many hoops to post a review here.)
reliable network, just a little problem with bad connection to staff when making a query, hard to clearly hear. But overall satisfied. No data problems....and don't know WHY I've been charged for overseas call or missed call?
Reliable speedy internet. Much better than my previous provider. Nil dropouts at home, which was the issue with the previous provider. Good network coverage and a decent amount of data.
Very pleased I found Pennytel
I am very happy with this new carrier, Pennytel. The rates are far more competitive to all other pre-paid services. I have even recommended Pennytel to my friends and one even switched today. The only complaint I have had is that in our area, Telstra has been working on the lines twice since my signing up, and this has caused me to have little to no service for a few days. Inconvenient, but not really Pennytel's fault. Otherwise I'm very pleased with the value for money.
Good no fuss service delivery and billing.
Geographic coverage has been good and reliable. Billing has been painless and service quality perfect. Very happy with my move to Pennytel and look forward to continued high service levels.
Telstra Network poor in Surf Beach 2536
Telstra Network poor in Surf Beach 2536
Coverage was better with Optus
Oddly enough signal appears to be boosted on weekends
Very happy with plan cost only $16 per month
Thirty words woo hoo
So far so good
At East Bowral (Alice Ave) we only see Telstra 3G @ 2 bars, not 4G as in town. We understand there We understand that there was an upgrade recently but we have not seen it.
Not to bad but reception could improve.
The cost is ok and transfer was easy. However it seems like the reception is worse on Pennytel than regular telstra. It seems like the bandwidth for data and the signal strength are both limited on the telstra re sellers networks such as Pennytel I can easily compare this as I have a regular telstra sim card in my phone for work. I understand that the bandwidth should be limited but having the calls drop out due to what appears to be a lesser signal strength is very annoying but I guess you get what you pay for.
Happy and good sevice
The network coverage is good and the customer service helpfully and happy to give information as required.Waiting time is ok and the staff have all the answers that are askef
No problems incurred
No drop outs and coverage so far has been great however haven’t been out of my area.
No problems with downloading but I don’t do much downloading.
Calls using What’s App not great
Excellent when the service Activation successfully
Activation with Port-in from Optus network is terrible, it takes too long and fail sometime. I have to web chat to get the service going. It sometime partially activated (i.e. Can receive calls but can't make going call). Please improve the activation process with port-in from Optus network.
Be much better if unlimited data was offered
Network coverage is excellent. Have only occassionally experienced call drop out, but prior to signing up with Pennytel had contant call drop out with the other provider. So am happy.
Data download speed is pretty quick
Not bad at all
It is good most of the time. Sometimes phone won't let me answer a call but that could be phone not Pennytel's fault. I get as good a go as if with Telstra but less than half the price.
JUST THE SAME
Mid North Coast NSW Pacific H'way blackspots, absolutely no reception. Bad reception at my home in Lakewood NSW. Part of Telstra so no surprise really. I was hopeful. BUT so much cheaper for the same deal as Telstra with same coverage or Optus with almost non-existent coverage at my home
Your administration is duplicating work
please do NOT send email invoices when auto payments have been activated and payments withdrawn
Otherwise OK. really dont need more than 16 words to pass this message on. SERVICE GOOD
Service is working well
So far I have found Pennytel's service to be as satisfactory as my previous telco. I have not had any major problems with few dropouts and the data download speed appears to be fine.
good coverage and no dropouts and no problems with the service at a very good price for both of our phones with plenty of data and great customer service and mothley statments
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