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Pennytel
4.4 from 1,231 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Pennytel

Pros

Easy to switch over
Reliable connection
Great value for money

Reviews

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Fred
Fred
  • 2 reviews

Works well

published

Only need service for basic phone coverage and so far haven't found any place where I didn't have coverage. I live in regional NSW and travel frequently to SA without any noticable dropouts.

Value for Money
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
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Heather
HeatherMetropolitan Adelaide, SA
  • 3 reviews

Perfect

published

Very happy with service and price and when I I ring the customer service team they are very polite and friendly and they understand what you want. Be happy to recommend them

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Pennytel
Pennytel PennytelSend a private message

Thank you for the wonderful review and for taking the time to share your feedback with us, Heather!

- The Pennytel Team

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Paul
Paul
  • 2 reviews

Great service

published

No dropouts
No noticeable speed difference to big provider.
Easy process to order sim and change to this provider.
Easy to use app to check data usage and excellent value for me.
Very pleased.

Value for Money
5/5
Customer Service
5/5
Local Reception
3/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$18.00
Included Data per Month8 GB
Pennytel
Pennytel PennytelSend a private message

Thanks for your review. We value your feedback and are thrilled you’re enjoying your Pennytel Mobile Plan!

Regards,
Pennytel

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Russ
RussGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Excellent trouble free phone usage

published

Phone usage is 100% reliable, never drops out.
Billing is always correct and reliable, always arrives on time.
I pay my monthly bill as soon as it comes and it's nice to always get a thank you reply email
When adding an extra phone to my account - it's good to talk direct to persons who actually know their job and arrange things without fuss

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$32.97
Included Data per Month1 GB
Pennytel
Pennytel PennytelSend a private message

Thank you so much for your kind words, Russ. We really appreciate you taking the time out to share your experience with us!
Regards,
The Pennytel Team

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Eddie S.
Eddie S.Hunter Region, NSW

Great people to deal with.

published

Very reliable network coverage. No dropouts at all. Download speed is sufficiently fast. Everything works great. Data rollover would be desirable. Easy to talk to the company on the phone.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
Pennytel
Pennytel PennytelSend a private message

Thanks for sharing your experience, Eddie!

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Lindy
LindyIllawarra, NSW
  • 2 reviews

Service

published

Very helpful, friendly and quick and easy service. Answered all questions and Price wasn't that bad. No complaints of the mobile and data service. Now offers the NBN which I'll probably connect in a few years.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$28.00
Included Data per Month18 GB
Pennytel
Pennytel PennytelSend a private message

Hi Lindy,
Thank you for the wonderful review and for taking the time to share your feedback with us! We will be sure to pass on your kind words to our Customer Service Team.

- Pennytel

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Perfect option for a second SIM card and business mobile service

published

Does exactly what I need as a an extra number for business I can hand out without worry. The service is on the Telstra network for superior coverage, great value.

Value for Money
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Pennytel
Pennytel PennytelSend a private message
Similar opinion? Write a review on ProductReview.com.au!

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Paul
Paul
  • 2 reviews

Excellent service

published

Love the service , price , everything about the company. We had extra phones for 2 months for my visiting daughter and son in law and the upgrade and downgrade went smoothly including the quick arrival of the Sim cards

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$15.00
Pennytel
Pennytel PennytelSend a private message

Thanks for sharing your experience, Paul!

Best wishes,
Pennytel

Similar opinion? Write a review on ProductReview.com.au!
Hamish
HamishPerth
  • 2 reviews
  • 1 like

All good

published

No complaints thus far. Pricing is competitive. Network service is consistent and good.

Have contacted customer service twice and they've been responsive and good.

Switched from Optus - initially just 1x mobile. But have since moved 2x personal (wife and mine) and 3x work mobiles across also. Cheaper, better coverage, better customer service (Optus is so painful in that regard).

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$22.50
Included Data per Month25 GB
Pennytel
Pennytel PennytelSend a private message

We’re thrilled to hear you are enjoying your Pennytel Mobile Plans! Thank you for sharing your experience,
The Pennytel Team

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Barry
BarryGreater Melbourne (Inner), VIC
  • 2 reviews

Good So far

published

Have Pennytel on two mobiles. Shifted from telstra. Haven't noticed any difference with coverage / use.
Haven't had any issues to sort out, but they offer great prices and it works well for us.

Value for Money
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$15.00
Included Data per Month2 GB
Pennytel
Pennytel PennytelSend a private message

Thank you for the positive review, we love hearing from our customers!
Regards,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!
Imants Ez
Imants EzCanberra Central 2602, ACT
  • 3 reviews
  • 1 like

Can’t fault it

published

No dropouts, speed completely meets my needs and expectations. Changeover from a different provider was seamless and saved me at least 50% of previous provider’s costs. Yet to try the free overseas calls.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$26.00
Included Data per Month18 GB
Pennytel
Pennytel PennytelSend a private message

Thank you so much for the wonderful review and for taking the time to share your feedback with us!
- Pennytel

Similar opinion? Write a review on ProductReview.com.au!
Ailsa M
Ailsa MGreater Melbourne (Inner), VIC
  • 2 reviews

Great service, no issues.

published

I have only had one instance of no coverage and I also had it in the same location with my previous provider. I am really happy with my decision switch to Pennytel.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$24.00
Included Data per Month18 GB
Pennytel
Pennytel PennytelSend a private message

We’re thrilled to hear you are enjoying your Pennytel Mobile Plan! Thank you for your kind words, Ailsa!
- Pennytel

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Mobile Phone Service Providers

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It's good

published

I don't use the phone much. I don't have any trouble with it. Pennytel suits me for what I use it for. I'd recommend Pennytel to anyone. It's great mate.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$11.00
Pennytel
Pennytel PennytelSend a private message

Thanks so much for taking the time to share your experience!
Best wishes,
Pennytel

Similar opinion? Write a review on ProductReview.com.au!
Roseanne Samson
Roseanne SamsonCentral, SA
  • 2 reviews
  • 2 likes

Great service and Easy to switch to.

published

Never had a problem with Pennytel. Awesome coverage even in Regional areas. Transfering from a Major telco was realy easy and im saving $35 per month !!
Moving hubby over as soon as his old contract is up for sure.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$19.99
Included Data per Month8 GB
Pennytel
Pennytel PennytelSend a private message

Thanks for the positive review, Roseanne! We love hearing from our customers – especially when our services are able to make a positive difference to them.

Best wishes,
The Pennytel Team

Similar opinion? Write a review on ProductReview.com.au!

Extremely happy with the service.

published

What can I say, nothing negative that's for sure. I have found the service to be reliable, I have had no dropouts as previously experienced with my other provider, very affordable, I have had no problems, I am a very happy customer. I will always recommend Pennytel to family and friends Keep up the good work Pennytel.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$14.00
Included Data per Month3 GB
Pennytel
Pennytel PennytelSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 10

Questions & Answers

Barbara B.
Barbara B.asked

Do you have an NBN plan

1 answer
Pennytel
Pennytel PennytelSend a private message
Carmy A.
Carmy A.asked

Hi Pennytel
I’m strongly considering coming across to Pennytel, but I have some questions for you. Is your service capped through out the day? At this moment with Belong, my service is forever dropping, sending and receiving messages are delayed. Phone calls don’t go through or aren’t received and Internet access and streaming are at its worse. Will this happen with your service?

Thanks,

CA
.

1 answer
Pennytel
Pennytel PennytelSend a private message
Mark
Markasked

Hi
How and were to find the pennytel mobile app, I can’t find it the App Store .

1 answer
Pennytel
Pennytel PennytelSend a private message
See all Pennytel questions

Get an answer from our members and Pennytel representatives

Details

About Pennytel

Pennytel is a mobile and NBN service provider that has been in operation since 2007 and has been offering low data plans in all Australian regions since 2013. Their mission is to give Australians mobile and NBN services that are simple to use, represent great value, and have great coverage.

Some features of Pennytel mobile plans include:

  • SIM-only plans on the Telstra network.
  • No lock-in contracts.
  • Plans ranging from $10.99 to $69 a month, where you can choose between 1GB and 100GB of data.

Internet plans don’t have lock-in contracts either, and range from $39.99 a month for 100GB to $99 a month for unlimited data, large file sharing, and a typical evening speed of 100Mbps.

You can also bundle mobile and Internet plans for a discount.

Points of praise:

  • Most reviewers found that changing to Pennytel from a different provider was a seamless, fuss-free experience.
  • They also found that the network coverage and connection was reliable and didn’t drop out, with speeds meeting their needs and expectations.
  • Reviewers appreciated the competitive prices of the plans available, saying that they represented great value for money. A few reviewers also noted that the lack of hidden costs made the plans even more appealing.
CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
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