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Pennytel

Reviews

(489)
(117)
(23)
(10)
(65)
  • Value for Money
    5.0 (365)
  • Plan Type
    • Post-Paid Sim Only (190)
    • Pre-Paid Sim Only (115)
    • Post-Paid with Phone (32)
  • Customer Service
    4.9 (337)
  • Local Reception
    4.7 (321)
  • Transparency
    4.9 (323)

Reviewer Photos & Videos

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rob

robSouth East Queensland, QLD

Coverage

published

Coverage is great. Have been out a lot to a lot of places to see if the coverage is what I was told it would be and I found it to be correct. I will be staying with them.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month: $11.00
Included Data per Month:1 GB
See all answers

Great service

published

The service transfer was seamless and friendly. Their emails are informative and you don't receive too many. Can't believe I'm paying half of my previous service for a better product. I would recommend Pennytel.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $15.00
Included Data per Month:2 GB
See all answers
Joan

JoanCentral Highlands and Goldfields, VIC

  • 2 reviews

On The Go

published

No troublesome drop outs . And if likely to happen in upgrading service, I an notified . Data is great and fine for me. Gives me peace of mind when using maps

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $24.99
Included Data per Month:10 GB
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kerrie

kerrieSouth-Eastern Region, NSW

Very happy

published

I am very happy with the coverage, haven't experienced any drop outs, considering I live in a small country town that is great,and the data is speed is good, and half the price of my last provider I am very happy switching to Pennytel. Thanks keep up the good work.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $19.95
See all answers

great stuff great service and great connections.

published

very reliable.I am connected from a lot of places i couldn't connect before. Now i don't have to run around trying to speak to somebody. Keep it up and i'm yours for ever.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per Month: $10.00
Included Data per Month:1 GB
See all answers

davena

davenaPeel, WA

WHAT A GOOD CHANGE

published

network coverage has been 100% coverage from dongara to albany has been perfect downloads are good but warm up time on the phone is very long but think that might be the phone at fault

Customer Service
Transparency
Value for Money
Local Reception
Plan Cost per Month: $36.00
Included Data per Month:11 GB
See all answers

john c

john cHunter Region, NSW

Extremely good price and service

published

I am very happy with the service excellent , and the price is a Pensioner delight.
Easy to pay, no problem with coverage or data completely happy so far
Thank you PENNYTEL

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per Month: $12.00
Included Data per Month:2 GB
See all answers

Michael

MichaelSydney, NSW

  • 2 reviews

No problems what-so-ever

published

I've had this service for six months or so and have had no problems at all. Completely happy so far, though I can't vouch for their tech support because I've had no reason to use it!
Download speeds seem fine.
Great, cheap service!

Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $25.00
Included Data per Month:10 GB
See all answers

Extremely happy with my service

published

Am very happy with my phone service no problems at all the price is excellent and easy to pay. No problems at all the most important thing is I can afford it

Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers
david

davidCanberra 2600, ACT

Fine service at a really good price

published

I'm a low data user, so Pennytel has provided what I need at a really good price. No reliability problems and good coverage. Good to see competition with the big telcos

Customer Service
Transparency
Value for Money

Phil

PhilSouth East Queensland, QLD

At last, a decent good value Telco!!

published

Telstra put the cost up from $40 to $50 a month so I switched to Pennytel and now get basically the same for $15.99 a month. Mobile coverage and data speed is the same. Extremely simple to switch over the sim card and set up and it only took about 30 minutes to switch over the account.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month: $15.99
Included Data per Month:2 GB
See all answers

Provide what we want without fuss or lies.

published

Have not noted any problems. Do have blackout areas because of our location, but happy with comparable service. Data has proved to be no different in speed and provides all I need.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
See all answers

John

John

  • 3 reviews

A great service

published

I’m very happy with Pennytel. They offer a very good range of plans. The prices are very competitive, and the app is very easy, letting you monitor your data usage. Highly recommend.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Included Data per Month:2 GB
See all answers

Raelene

RaeleneTasmania

Great service and so easy to change providers

published

I’m glad I changed to Pennytel, great customer service and fantastic value for money . Now realize I was being overcharged for years by the opposition. Great work Pennytel Team. Thank you

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $24.95
See all answers
Des

DesSouthern and Hills, SA

Happy customer

published

Changing over to Pennytell was quick, easy and painless,. I am more than happy with the coverage, the data speed is not a concern to me as i am not into social media or such. All good, a very happy customer.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers

Such a good idea to change providers

published

I am a new customer of Pennytel. It is an excellent service. The coverage has not dropped out. It is about 75% cheaper than Telstra and I've yet to fully use my monthly limit (I was always going over with Telstra). One of the best decisions I've ever made.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $24.00
Included Data per Month:10 GB
See all answers

Stephen G.

Stephen G.

  • 2 reviews

Great products !!

published

I have now had pennytel for around 4 months after switching from Telstra and still everything is working fine. You are the first company that sends out a "thank you " for payment of the monthly account AAA+++ on that !!. If anything i would like a little bit more internet capacity, I'm currently on your highest level ( 20 Gb's ) and maybe 30 would be better, i just have to watch my usage.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $30.00
Included Data per Month:20 GB
See all answers

Excellent service

published

I switched from Telstra because it was simply too expensive for my needs. Pennytel service provides more for less plus it was a simple process to speak to a person, rather than an annoying robot

Customer Service
Transparency
Value for Money
Local Reception
Plan Cost per Month: $11.00
Included Data per Month:2 GB
See all answers

Sinan Koray

Sinan KorayHunter Region, NSW

Great value, great service

published

Well, I was hesitant to start with to join. After all the price seemed too good to be true. After fact finding (great customer service) I decided to give Pennytel a go. Awesome. I am so happy I did. As long as they keep up good service (technical and personal), I give thumbs up.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers

Roger Williams

Roger WilliamsGreater Melbourne (Metropolitan), VIC

Great Service!

published

Network coverage has been great with only a momentary dropout in the high hills. Data download speeds more than adequate. Thank you for the always prompt, polite and professional people at Pennytel when speaking on the phone.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per Month: $25.00
Included Data per Month:10 GB
See all answers

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Questions & Answers

Ian

Ianasked

Does pennytel support WiFi calling?

No answers

Len C.

Len C.asked

Can I pay the 12 months fee in advance?

1 answer
Pennytel
Ella M.Pennytel

Hi Len,

Thanks for your question.

You do have the ability to pay your bill in advance, it will just appear as a credit on your invoice and will accrue in your account.

Kind Regards
The Pennytel Team


Kim C.

Kim C.asked

why can't I receive sms from uzbekistan?I can send with no problems and can receive sms on telstra but not pennytel.

1 answer
Pennytel
Ella M.Pennytel

Hi Kim,

Thanks for getting in contact with us. Sorry to hear that you are having issues.

We’d recommend contact our support team on 1300 232 888 and they will be able to look into this further for you.

Kind Regards
The Pennytel Team


Get an answer from our members and Pennytel representatives

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