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Pennytel

Reviews

4.4

815 reviews
5
(565)
4
(136)
3
(29)
2
(12)
1
(73)
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  • More

Great value for money!

published

The coverage is excellent and I haven't experienced any drop outs. It was very easy to sign up and the service has been great. I would recommend this provider to anyone looking for great value for money.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$15.99
Included Data per Month2 GB
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Debbie

DebbieMid North Coast, NSW

good service

published

very reliable, good customer service, appy with easy setup, i nearly didnt do this review don't know why has to be 30 word min. wont do one again. As a bit ridiculous

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$10.00
Included Data per Month500 GB
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marie cooper

marie cooperHunter Region, NSW

Has been great so far

published

Coverage has been great and down load speeds very good. This product represents excellent value for money when comparing it with other suppliers. I have had no dropouts or black spots with my phone and I am very satisfied.

Customer Service
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$10.99
Included Data per Month1 GB
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Mick W.

Mick W.South East Queensland, QLD

It’s a great value and excellent service

published

The quality is just as good as their wholesale provider Telstra and the price is way cheaper. If you want the service quality of a tier 1 provider and the cost of a reseller than I would totally recommend them. I have personally referred 5 ppl and they are all very happy. One of the ppl live in Mt Isa.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$29.95
Included Data per Month20 GB
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Peter

PeterSydney, NSW

perfect for me

published

the network is reliable and fast , the staff friendly and kind.
good value for money compared to all other carriers ..I never experienced any drop of speed or black-outs . like I said . Excellent

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$29.99
Included Data per Month30 GB
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Mauro

MauroIllawarra, NSW

Great service good app

published

Yes good speed no drop outs good coverage good call centre clear undestaing Of My plan easy to check my data usage highly appreciated penntail good billing cycle and bought my phone from penntail

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month4 GB
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Russ

RussGreater Melbourne (Metropolitan), VIC

  • 2 reviews

A company that's run right

published

My wife and I have had 2 phones with Pennytel for 5 months now and it's a pleasure to be with them, everything runs easy from the phone plans, the coverage to the accurate easy laid out billing. I am recommending Pennytel to all my family and friends. Well done Pennytel, thanks and keep up the good work. Russell Wilson

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
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Ian Butcher

Ian ButcherPeel, WA

Amazing value!

published

I'm very happy since changing from $40 a month to $16. But how do you manage to pay for your huge advertising programme?
How do I check how much data I have used?

Customer Service
Transparency
Value for Money
Plan TypePre-Paid Sim Only
Included Data per Month2 GB
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Deborah

DeborahSouth East Queensland, QLD

So happy :)

published

I had so much trouble with my previous providers.
My brother recommended Pennytel.
Right from the get go I cannot fault their service in anyway.
Love I can contact them by phone.
Fabulous that they keep me up to date via messages etc.

Customer Service
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$25.00
Included Data per Month10 GB
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Great provider

published

I have had no problems with coverage as I haven't been out of my area due to the lockdown , no dropouts I don't download much data but what I do is fine

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$15.99
Included Data per Month2 GB
See all answers
Noel J.

Noel J.North-West & West coast, TAS

I'm extremely pleased with Pennytel,

published

Had no problems, will be adding my wife to Pennytel when her contract with other supplier ends, saving money with great service, data download excellent, very reliable service, thank you very much

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$24.99
Included Data per Month10 GB
See all answers
Beverley Cramond

Beverley CramondHunter Region, NSW

  • 2 reviews

Good service which is so important for older people.

published

Network coverage is spot on. No drop outs experienced. All downloads activated well, no problems at all.
My telephone account each month is very acceptable, I am paying 50% less and sometimes more than before Pennytel which is important when on a fixed income.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$15.00
Included Data per Month1 GB
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  • Verified customer

Financially pleased!

published

We haven't had problems with service or downloads to date BUT because of the Corona virus we haven't beeen able to travel out of built up areas with lower signal strength as much as normal.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$31.98
Included Data per Month4 GB
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Awesome. Quick. They what they say they will. Nothing is too hard.

published

Absolutely reliable. No drop outs.
I'm no computer junkie. download speeds are adequate for my know how.
Keep up the good work pennytel.
One criticism. can only buy 20gig .so it's no good for , streaming. Or gameing.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$30.00
Included Data per Month20 GB
See all answers
Beverley

BeverleyPerth, WA

Perfect for elderly father and great price for plan.

published

Coverage great no experience of dropouts data speeds fine for elderly gent.
Customer service is excellent. Able to keep existing number was helpful.
Would recommend and have mentioned many times to friends and family.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$11.00
Included Data per Month2 GB
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Very happy with the service

published

Had mobile service a few months. Always timely & helpful. Coverage great - much better than previous (new phone also helped). Changed plan and bought extra data recently and was processed quickly.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$25.00
Included Data per Month10 GB
See all answers

Feedback

published

Reliability so far has been 100%. Download speeds are quite sufficient for my purposes.
Pennytel provides a 'no fuss' and efficient service that is excellent. All at a reasonable cost. No complaint from me.

Customer Service
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
See all answers

Highly Recommended

published

Network is unchanged from our last provider which is and was totally adequate. I am now paying half the price for the same product, excellent. My phone operates exactly the same & kept my old number. I would recommend Pennytel. Lyn

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$25.00
Included Data per Month10 GB
See all answers

At a quarter the cost (from my previous supplier) for the same service - brilliant!

published

I can't notice any difference from my previous provider in reliability or speed. At a quarter the cost, how can I complain? I have recommended Pennytel to several others but so far, only my spouse has "seen the light"!

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.99
Included Data per Month1 GB
See all answers
garry18

garry18DEVONPORT

  • 3 reviews

never a problem with service any where coverage is great all works well

published

never had a dropout coverage is good data speed are fast enough all good service, never had to call to enquire about the account, comes in every months and always correct, can highly recommend them.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$15.00
Included Data per Month2 GB
See all answers
Page 1 of 29
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Questions & Answers

Case Van Tatenhove

Case Van Tatenhoveasked

I am on a Kogan plan which expires in two weeks. I dropped my phone and need a new one plus I want to keep my number Can you help or suggest

No answers
Russ Gray

Russ Grayasked

G'day, very interested in bringing two mobile numbers to Pennytel, we have our own handsets. 1) after agreeing with you on packages what else do we have to do ? 2) can we change packages at any time ? 3) whats involved in arranging international roaming? 4) do you accept Amex card ?. Thanks. Russ.

2 answers
GregP
GregP

Ask Pennytel !!!

Russ Gray
Russ Gray

Thought I had?????!!!!

Alan

Alanasked

How do I sort out a problem when the phone dos not work and I cant log in and your password reset dos not work

6 answers
Pennytel
Ella M.Pennytel

Hi Alan,

Sorry to hear that you are having issues.

If you are able to send us a message with your account details and a short description of the issue, we’d be happy to look into this for you and see what we are able to do to resolve this for you.

Kind Regards
The Pennytel Team

Alan
Alan

I have no 3G connection I can not receive or make calls. I can not call you to fix the problem, I can not reset my password. I have been waiting now for over 26 hours and have finally received a response telling me to weighting over an hour a go now. I have a Telstra booster displaying 4 to 5 bars and none on my phone I have tried a different phone, same crap. I have a 91 year old mother with miled dim ensure 2200 km away that I have not been able to ring for 2 weeks and I don't know whether she is alive or dead. I have a business that has ground to a stop and I get no response to fix the problem.

Alan
Alan

account 735956

Get an answer from our members and Pennytel representatives

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