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Great value for money!
The coverage is excellent and I haven't experienced any drop outs. It was very easy to sign up and the service has been great. I would recommend this provider to anyone looking for great value for money.
very reliable, good customer service, appy with easy setup, i nearly didnt do this review don't know why has to be 30 word min. wont do one again. As a bit ridiculous
Has been great so far
Coverage has been great and down load speeds very good. This product represents excellent value for money when comparing it with other suppliers. I have had no dropouts or black spots with my phone and I am very satisfied.
It’s a great value and excellent service
The quality is just as good as their wholesale provider Telstra and the price is way cheaper. If you want the service quality of a tier 1 provider and the cost of a reseller than I would totally recommend them. I have personally referred 5 ppl and they are all very happy. One of the ppl live in Mt Isa.
perfect for me
the network is reliable and fast , the staff friendly and kind.
good value for money compared to all other carriers ..I never experienced any drop of speed or black-outs . like I said . Excellent
Great service good app
Yes good speed no drop outs good coverage good call centre clear undestaing Of My plan easy to check my data usage highly appreciated penntail good billing cycle and bought my phone from penntail
A company that's run right
My wife and I have had 2 phones with Pennytel for 5 months now and it's a pleasure to be with them, everything runs easy from the phone plans, the coverage to the accurate easy laid out billing. I am recommending Pennytel to all my family and friends. Well done Pennytel, thanks and keep up the good work. Russell Wilson
So happy :)
I had so much trouble with my previous providers.
My brother recommended Pennytel.
Right from the get go I cannot fault their service in anyway.
Love I can contact them by phone.
Fabulous that they keep me up to date via messages etc.
I have had no problems with coverage as I haven't been out of my area due to the lockdown , no dropouts I don't download much data but what I do is fine
I'm extremely pleased with Pennytel,
Had no problems, will be adding my wife to Pennytel when her contract with other supplier ends, saving money with great service, data download excellent, very reliable service, thank you very much
Good service which is so important for older people.
Network coverage is spot on. No drop outs experienced. All downloads activated well, no problems at all.
My telephone account each month is very acceptable, I am paying 50% less and sometimes more than before Pennytel which is important when on a fixed income.
- Verified customer
We haven't had problems with service or downloads to date BUT because of the Corona virus we haven't beeen able to travel out of built up areas with lower signal strength as much as normal.
Awesome. Quick. They what they say they will. Nothing is too hard.
Absolutely reliable. No drop outs.
I'm no computer junkie. download speeds are adequate for my know how.
Keep up the good work pennytel.
One criticism. can only buy 20gig .so it's no good for , streaming. Or gameing.
Perfect for elderly father and great price for plan.
Coverage great no experience of dropouts data speeds fine for elderly gent.
Customer service is excellent. Able to keep existing number was helpful.
Would recommend and have mentioned many times to friends and family.
Very happy with the service
Had mobile service a few months. Always timely & helpful. Coverage great - much better than previous (new phone also helped). Changed plan and bought extra data recently and was processed quickly.
Network is unchanged from our last provider which is and was totally adequate. I am now paying half the price for the same product, excellent. My phone operates exactly the same & kept my old number. I would recommend Pennytel. Lyn
At a quarter the cost (from my previous supplier) for the same service - brilliant!
I can't notice any difference from my previous provider in reliability or speed. At a quarter the cost, how can I complain? I have recommended Pennytel to several others but so far, only my spouse has "seen the light"!
never a problem with service any where coverage is great all works well
never had a dropout coverage is good data speed are fast enough all good service, never had to call to enquire about the account, comes in every months and always correct, can highly recommend them.
Questions & Answers
I am on a Kogan plan which expires in two weeks. I dropped my phone and need a new one plus I want to keep my number Can you help or suggest
G'day, very interested in bringing two mobile numbers to Pennytel, we have our own handsets. 1) after agreeing with you on packages what else do we have to do ? 2) can we change packages at any time ? 3) whats involved in arranging international roaming? 4) do you accept Amex card ?. Thanks. Russ.
How do I sort out a problem when the phone dos not work and I cant log in and your password reset dos not work
Sorry to hear that you are having issues.
If you are able to send us a message with your account details and a short description of the issue, we’d be happy to look into this for you and see what we are able to do to resolve this for you.
The Pennytel Team
I have no 3G connection I can not receive or make calls. I can not call you to fix the problem, I can not reset my password. I have been waiting now for over 26 hours and have finally received a response telling me to weighting over an hour a go now. I have a Telstra booster displaying 4 to 5 bars and none on my phone I have tried a different phone, same crap. I have a 91 year old mother with miled dim ensure 2200 km away that I have not been able to ring for 2 weeks and I don't know whether she is alive or dead. I have a business that has ground to a stop and I get no response to fix the problem.
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