Don’t use much mobile data but can order more if needed. The data and reception is very reliable and the speeds are competitive with any other provider. I never experience drop outs or black spots works inside the shopping mall.

Don't expect any service whatsoever. The don't reply to emails, or "contact us' forms in their website. And these days thier deals are not outsanding. As well as that, they throttle the connection.

Absolutely love it no problems with coverage or internet recommend it to everyone and the price you can't go wrong for downloading it's very fast games play smoothly no drop outs

All promises have been fulfilled - have had no problems with coverage. As I am a small data user most months an added advantage would be the facility to carry over some portion of unused data.

Network has been down for 5 days and despite multiple calls and emails there has been no resolution. Not our handsets as they work at the next town. Why can’t Pennytel do some decent troubleshooting with Telstra to fix the issue? There appears to be no tech savvy staff on the help line. Stressful when trying to stay in touch with family in hospital.! Service has been faultless for 18 months, but 5 days off air is unacceptable, now transitioning to another provider.

As a new customer, I have found pennytel to be a great service provider at a fantastic price.
I needed a phone plan for my daughter so I can contact her as she commutes to and from school, as well as after school commitments.

The Pennytel system ensures that I don't have to worry about pre paid credit running out. Less stress all round. Have not had any connection problems. Download speeds are fine.

I haven't had any problems with the network coverage. No data issues and the best price. Great service, i wish i connected years ago. It would have saved me heaps.

I would like to switch my Telstra phone over to Pennytel keeping my Telstra number I have read that this can take a couple of weeks I would not have mobile phone coverage for that time. Is there a solution please? I also would like to setup my wifes Telstra phone with Pennytel
regards
Keith Winkler

Speed could be faster for streaming, but is generally adequate. Coverage is spotty in Little River. Do have dropouts generally a couple of times a day but not serious if not in a hurry.

We haven't experienced any network issues at all. The signup process was flawless and as an added bonus I received extra credit for signing up my wife's phone, as did she. Love it!!

I can't fault pennytels service my family and friends are all hooked up and we are all happy with the service and tech support plus the bonus credits for referring other people

No drop outs. Reception in my area is low but works fine for my needs. All fine and easy direct debit. Data download is ok used mostly for QR codes for entries.

Network coverage has been great so far. Naturally I haven't travelled much but so far so good.
I've not had any dropouts.
Download speed has been very good.
Customer service has been better than expected.

I changed provider because I struggled with Optus signal ... ..now signal is worse!! And just to add insult to injury after submitting a query regarding this I am now left with out a phone service god knows why!
My payment details are recorded on my account. ...yet they have not used it..instead barred me. I can't even call to fix it!
I'm a single mum, have a chronic illness I'm and injured. I cannot be without a phone!
When I get time I will be changing providers.