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Pennytel

Reviews

4.5

353 reviews
5
(259)
4
(62)
3
(13)
2
(1)
1
(18)
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Very Happy

published

I was with the big telcos for many years and very unhappy with the service and over the top cost. With Pennytel it's all so simple, value for money, great coverage and freindly service. Have recommemded them to my friends.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$19.99
Included Data per Month5 GB
Gaye J.

Gaye J.Sydney, NSW

Professional

published

Professional company and have been very pleased with service and price. I don’t use my phone a lot but have not had any disruptions or dropouts and coverage seems ok with my limited use.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$9.99
Included Data per Month1 GB
Linds

LindsWide Bay-Burnett, QLD

  • 3 reviews

Great service

published

All good, I get good reception at a reasonable rate. I am not a big phone user I and hardly use any data so Pennytel's plans are great for me.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$10.99
Included Data per Month0 GB
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minty

mintyNorthern Region, NSW

  • 2 reviews

Really good works exerllent its the best I have ever had.

published

I have had no problems with this network I just use it for talk and tex n my family and friends very good coverage so would recommend to all for a good service.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$7.69
Included Data per Month2 GB

Has worked as it should

published

All as expected unlike the big name brand. Yet to test outback coverage though. Seniors discount appreciated...please extend it. Speed and reliability has been good. Keep it up and price down.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month5 GB
Paul

PaulIllawarra, NSW

Great service

published

Staff were very friendly and helpful. The change over was seemlesss and quick. The mobile coverage has been working perfectly. And who can complain about the price. It suits me.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$11.00
Included Data per Month1 GB

Incredibly Affordable.

published

Pennytel is very reliable. I have not experienced any dropouts. The data is always efficient. It is very affordable whilst still being able to get great deals. I definitely would recommend Pennytel to a friend.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month5 GB
Anne W.

Anne W.Hobart, TAS

Good value and user-friendly

published

I changed to Pennytel a bit over a year ago after many years with Telstra as a mobile service provider, because the Pennytel package was cheaper. It has since proved equally reliable and user-friendly. My home NBN internet is still with Telstra. Today Telstra emailed me to say my data package will be increasing in size, but so will the cost, by $5 a month. By spooky coincidence I had an email from Pennytel the very same day saying data package was increasing in size, but the price was coming DOWN by $5 a month. Says it all, really.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$29.00
Included Data per Month10 GB
1 comment
Pennytel
Ella M.Pennytel
Jomarie

JomarieNorth-West & West coast, TAS

The BEST mobile service

published

Such a wonderful, reliable, good service. Continually making changes for the better. Great coverage, download speed. Thinking of customers first which is unique. Wouldn’t change this service when it meets my demands.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$29.71
1 comment
Pennytel
Ella M.Pennytel
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red2up

red2upHunter Region, NSW

Excellent product

published

Great coverage, no drop out's, excellent service all round, needed to call help line once and could not be happier with response and service. would recommend to anyone thinking of changing providers

Customer Service
Transparency
Value for Money
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$24.99
Included Data per Month10 GB
1 comment
Pennytel
Ella M.Pennytel
Tassiedevil

TassiedevilLaunceston, TAS

  • 4 reviews
  • 1 like

These people are the goods ! I am so happy with them , switching to Pennytel was a very smart move .

published

I only have a very basic phone... could not get any sense or decent deal from my previous..... I get the best coverage , and now for a fraction of the cost, What's not to be happy about ? !! Thank you Pennytel.

Customer Service
Transparency
Value for Money
Plan TypePost-Paid Sim Only
Included Data per Month0 GB
1 comment
Pennytel
Ella M.Pennytel
dea

deaWestern District, VIC

perfect no problems at all love it

published

coverage is very good and reliable, with no frequent dropouts, down loads are pretty reliable most times, sometimes a bit slow in this time when a lot of people are working from home, but otherwise pretty good

Customer Service
Value for Money
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$13.99
Included Data per Month4 GB
1 comment
Pennytel
Ella M.Pennytel
Jeanette M

Jeanette MSydney, NSW

  • 2 reviews

Pennytel introductory offer

published

It is a good reliable service with low monthly costs. I haven’t had any dropouts at this stage. I use the data for my golf app & find it very satisfactory.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$7.69
1 comment
Pennytel
Ella M.Pennytel

Has been very good so far, exactly what I expect, at a quarter of the price

published

The phone coverage has been great and we don't use data, so I can't answer that, although it is ridiculous that I have to add additional words so I can submit a review

Customer Service
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$11.00
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
Jurassic

JurassicMetropolitan Adelaide, SA

Over and above.

published

Great value, terrific customer service and yet more. There was a seamless transit from the previous provider and a much better customer service. PENNYTEL, at this stage, cannot be faulted; keep up the good work.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$25.00
Included Data per Month10 GB
1 comment
Pennytel
Ella M.Pennytel
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Carolyn Tozer

Carolyn Tozer

  • 3 reviews

No nonsense efficient service

published

I now have two mobiles with Pennytel. It runs efficiently and at low cost. Any queries are easily dealt with by being able to access someone knowledgable and understandable. I would recommend these plans to anyone

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$26.00
1 comment
Pennytel
Ella M.Pennytel
Dinny

DinnySouthwest, VIC

  • 2 reviews

Excellent value for money. I'm recommending Pennytel to all my family and friends.

published

Service coverage is great. No problems. Experience some problems in my previous location but found that that was a Telstra issue. We have had ne issues since then. Very happy with everything.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
1 comment
Pennytel
Ella M.Pennytel

Excellent price third of my previous service.

published

It was so easy to change and everything has gone well since. The service is great and I get everything that I needed and more I am very happy especially with the price.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Included Data per Month4 GB
1 comment
Pennytel
Ella M.Pennytel
Tanya

TanyaSouth-Eastern Region, NSW

Pennytel is a great telco

published

I am happy with the mobile connection, there are no drop outs, download speed is good. Since with Pennytel, I recommended my friends, and they are also now satisfied customers.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$11.00
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
Greg

GregSydney Surrounds, NSW

Happy with service and invoices

published

Some dropouts in Yellow Rock but overall am happy as I was with Telstra before and prices kept going up all the time and they changed plans without telling me. With Pennytel its easy and straightforward

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$10.99
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
Page 1 of 13
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Questions & Answers

Peter M.

Peter M.asked

I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?

No answers
Peter M.

Peter M.asked

Hello,Will I be able to use free wifi at home when I start a plan?

2 answers
Paul
Paul

I don't have any problems using WiFi connected to my home internet.

Peter M.
Peter M.

Hi Paul,I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?

Peter M.

Peter M.asked

Hello,I am about to switch from vodafone to Pennytel.I have used free wifi at home to contact friends on messenger .Will I still be able to do that?

2 answers
Kriss
Kriss

Yes, definately, all plans seem to come with data (like wifi but direct to your phone). Messenger doesnt require a lot of data so you should be good regardless of the plan you choose.

Peter M.
Peter M.

hi Kriss,I I am going to start with the cheapest plan $10. I dont make alot of calls.Will i be paying close to $10 each month or alot more?

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