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Pennytel
4.4 from 1,070 reviews · View Statistics

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Alegend

AlegendGreater Melbourne (Inner), VIC

Excellent

published

All promises have been fulfilled - have had no problems with coverage. As I am a small data user most months an added advantage would be the facility to carry over some portion of unused data.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$16.00
Included Data per Month3 GB
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TANYA

TANYALaunceston, TAS

Off to a great start

published

As a new customer, I have found pennytel to be a great service provider at a fantastic price.
I needed a phone plan for my daughter so I can contact her as she commutes to and from school, as well as after school commitments.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$11.00
Included Data per Month1 GB
Similar opinion? Write a review on ProductReview.com.au!
Ewen

EwenSouth East Queensland, QLD

So Much Simpler!

published

The Pennytel system ensures that I don't have to worry about pre paid credit running out. Less stress all round. Have not had any connection problems. Download speeds are fine.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.99
Included Data per Month1 GB
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Girl

GirlPerth, WA

Best ever

published

I haven't had any problems with the network coverage. No data issues and the best price. Great service, i wish i connected years ago. It would have saved me heaps.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$12.00
Included Data per Month1 GB
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Transferring to Pennytel

published

I would like to switch my Telstra phone over to Pennytel keeping my Telstra number I have read that this can take a couple of weeks I would not have mobile phone coverage for that time. Is there a solution please? I also would like to setup my wifes Telstra phone with Pennytel
regards
Keith Winkler

Value for Money
Customer Service
Local Reception
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$11.00
Included Data per Month1 GB
3 comments
Pennytel
Brendon H.Pennytel
KEITH
KEITH

Thanks Brendon I already have a Pennytel # I am talking about porting my currect Telstra # to Pennytel
Regards
Keith Winkler

Pennytel
Brendon H.Pennytel
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Jon

JonGreater Melbourne (Outer), VIC

Actual Service

published

Speed could be faster for streaming, but is generally adequate. Coverage is spotty in Little River. Do have dropouts generally a couple of times a day but not serious if not in a hurry.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$17.00
Included Data per Month30 GB
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Terry Amos

Terry AmosPerth, WA

  • 2 reviews

Best mobile service

published

We haven't experienced any network issues at all. The signup process was flawless and as an added bonus I received extra credit for signing up my wife's phone, as did she. Love it!!

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$16.00
Included Data per Month3 GB
Similar opinion? Write a review on ProductReview.com.au!
Shaun

ShaunMid North Coast, NSW

So much better than my old provider

published

I can't fault pennytels service my family and friends are all hooked up and we are all happy with the service and tech support plus the bonus credits for referring other people

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month18 GB
Similar opinion? Write a review on ProductReview.com.au!
Cheryl

CherylSouth East Queensland, QLD

  • Verified

Fine value for money

published

No drop outs. Reception in my area is low but works fine for my needs. All fine and easy direct debit. Data download is ok used mostly for QR codes for entries.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.40
Included Data per Month1 GB
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Rod

RodSydney, NSW

Very good phone service and customer service

published

Network coverage has been great so far. Naturally I haven't travelled much but so far so good.
I've not had any dropouts.
Download speed has been very good.
Customer service has been better than expected.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month18 GB
Similar opinion? Write a review on ProductReview.com.au!
Chris and Jim

Chris and JimPerth, WA

  • 3 reviews
  • 1 like

Great service and price

published

We are so happy with the coverage and when we have had to call the staff have been so helpful. The internet coverage has been good, and our calls have not been dropping out.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month18 GB
Similar opinion? Write a review on ProductReview.com.au!
Kushal

Kushal

  • 2 reviews

Perfect Service

published

Great service, good customer care, no issue with coverage drop out and much cheaper than the other big providers. Telstra's network at reliable price is an advantage. Overall it's good.

Value for Money
Customer Service
Local Reception
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Similar opinion? Write a review on ProductReview.com.au!
Jan

Jan

  • 2 reviews

Great service

published

We're happy because network coverage is better than other providers. We have used Pennytel on Sunshine Coast, Sydney, Melbourne and Tasmania without problems. Excellent service - great to talk to a real person

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Similar opinion? Write a review on ProductReview.com.au!
Ivars V.

Ivars V.Central, SA

  • 5 reviews
  • 1 like

Super service with value plus network reliability plus support and direct response from customer contact when needed.

published

Pennytel use Telstra network and with my Samsung A412 2007 on the 3G there is no change in coverage. All works well. But it 3G will shut down in 2024. Will move to 4G with a new physical phone.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.99
Similar opinion? Write a review on ProductReview.com.au!

Excellent service.

published

I live in rural WA & network coverage is excellent
& virtually noo drop outs.
Data are usual phone speeds.
Same coverage as Telstra, but if you have a problem you can actually talk to a Pennytel
Consultant.
Plans are well priced.
3 months in & All Good ☆☆☆☆☆
Matt.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$14.00
Included Data per Month3 GB
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david 45

david 45Mid North Coast, NSW

  • 4 reviews
  • 2 likes

Good coverage, great price and data

published

No dropouts, has been reliable, but haven't travelled far from home. Will test that later. Data downloads good. Pennytell have given me an extra three gigabytes of data for free. Can't beat that!

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month8 GB
Similar opinion? Write a review on ProductReview.com.au!
Ann

AnnSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Economical and very reliable coverage & service! thank you :)

published

Pennytel is everything I was hoping for, it delivers great service, coverage and price! calls are unlimited, data is ample for my needs and I was with another company, which didn't deliver any of these things. Thank you Pennytel, you have saved me money and delivered as promised.

Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
Similar opinion? Write a review on ProductReview.com.au!

Excellent Service Great Value

published

Network coverage is excellent and the download speeds are sufficient for my use.I could ask for no more as far as coverage and speed is concerned and the value is most acceptable. I have changed networks and am delighted with the quality and value pennytel offers.

Value for Money
Customer Service
Local Reception
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$29.00
Included Data per Month8 GB
Similar opinion? Write a review on ProductReview.com.au!
Willem

WillemMetropolitan Adelaide, SA

Happy chappie

published

No problems with the coverage, very happy with my service. After being a very unhappy Telstra customer, this is fantastic! Still in the early stages but a very happy chap!

Value for Money
Customer Service
Local Reception
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$16.00
Similar opinion? Write a review on ProductReview.com.au!

Excellent!

published

The Pennytel mobile service never drops out when I use it so I found it to be very reliable. It has a good coverage and downloads quickly, with no problems.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per Month$9.00
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 9
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Questions & Answers

bcollie

bcollieasked

When will Pennytel make WiFi calling available?

3 answers
Alison P.
Alison P.

Sorry can't help you with that question. I don't use it for that.

bcollie
bcollie

I thought there Pennytel reps on this page

Pennytel
Brendon H.Pennytel

Hi Bcollie,

This is something that the big boys have to release into our systems. We are currently aiming to have this complete sooner rather than later.

We will announce on our socials once it is available.

Regards,
Brendon

Joseph

Josephasked

I have got 2 Galaxy A71 4G, living in Caspian Circuit, Point Cook, Victoria and I have got lots of problems (call drops constantly inside or outside the house) with other Telco that operates under Optus.
I already contact Samsung support and they told me phone is fine.
I would like to know if is a problem with the distance from the towers or I live in the black spot and doesn't matter with company I'm with I got the same problem. Do I need any Booster?
I know Telstra got the best coverage. Could you please tell me your opinion?
Kind Regards
Joseph Lobo

4 answers
Pennytel
Brendon H.Pennytel

Hi Joseph,

According to our coverage map we have full 4G coverage there. You could purchase one of our low end plans to trial this if you would like. My advice would be to trial first and see if the Telstra tower has better coverage than the current Optus sim. This does happen and is more common than you think - If that is still a problem then putting a booster in the house definitely helps. I personally live in a little bit of a black spot and used a booster on my roof and have not had any issues since.

Let me know if you need anything else Joseph.

Cheers,

Brendon

Joseph
Joseph

Hi Brendon
Thank you very much for your response.
I will follow your advice and I'm going to contact Pennytel.
Kind regards
JLobo

Joseph
Joseph

Hi Brendon
Thank you for your information, and I would like to inform that all the problems I had with my Galaxy A71 stopped since I change the network.
Now I am with PENNYTEL and I m very happy. No more drop calls and the voice is clear. My 2nd phone is now waiting for a PENNYTEL SIM card.
Thank you very much
JLobo

Chris H

Chris Hasked

I live in Cairns would it work up in the north or only for big cities. ?

1 answer
Pennytel
Brendon H.Pennytel

Hi Chris,

Apologies on the delayed response.

We use parts of the Telstra 3G/4G network so we most definitely work in Rural areas.

Cheers,
Brendon

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Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes

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