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Pennytel

Reviews

4.5

180 reviews
5
(136)
4
(26)
3
(5)
2
(2)
1
(11)
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Peter

PeterSydney, NSW

perfect for me

published

the network is reliable and fast , the staff friendly and kind.
good value for money compared to all other carriers ..I never experienced any drop of speed or black-outs . like I said . Excellent

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$29.99
Included Data per Month30 GB
Ian Butcher

Ian ButcherPeel, WA

Amazing value!

published

I'm very happy since changing from $40 a month to $16. But how do you manage to pay for your huge advertising programme?
How do I check how much data I have used?

Customer Service
Transparency
Value for Money
Plan TypePre-Paid Sim Only
Included Data per Month2 GB
Deborah

DeborahSouth East Queensland, QLD

So happy :)

published

I had so much trouble with my previous providers.
My brother recommended Pennytel.
Right from the get go I cannot fault their service in anyway.
Love I can contact them by phone.
Fabulous that they keep me up to date via messages etc.

Customer Service
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$25.00
Included Data per Month10 GB
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At a quarter the cost (from my previous supplier) for the same service - brilliant!

published

I can't notice any difference from my previous provider in reliability or speed. At a quarter the cost, how can I complain? I have recommended Pennytel to several others but so far, only my spouse has "seen the light"!

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.99
Included Data per Month1 GB
MaurieO

MaurieO

  • 2 reviews

Pennytel is a first class service provider.

published

Pennytel provide an excellent service. It is totally reliable. Back up is also provided if needed. I am that impressed with Pennytel that I have influenced three people to change over from other providers. They have indicated that they are very pleased that they changed and are encouraging others to do the same.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$19.95
Included Data per Month4 GB
allen kidd

allen kiddMid North Coast, NSW

  • 2 reviews

The perfect fit for me.

published

Perfect. Reliable. No dropouts. Bills are manageable and value for $.
Time taken to sign up was minimal. Staff member who assisted my transfer of provider was extremely helpful and knowledgeable. Product knowledge was excellent.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$11.00
Included Data per Month2 GB
1 comment
Pennytel
Ella M.Pennytel
Spencer A.

Spencer A.Eyre Peninsula, SA

Giving a good service

published

Occasional dropouts, but only temporary . Just annoying.
Download speeds are good.
The only negative I have is that when transferring to Pennytel , Telstra locked me out for two weeks and I was unable to use my phone for that period. They also charged me a fee to unlock

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.95
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
Stan

StanWestern District, VIC

Going Great

published

No problems at all. No drop outs Not a big user of data, so the plan suits me. Down loaded apps ok.
Have not used it much away from Home. All good

Customer Service
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$11.00
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel

Excellent service and great price.

published

Our network coverage is not great and we do have frequent drop outs. I often have to talk in the garage for a better reception. Sometimes only get one bar reception.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.00
1 comment
Pennytel
Ella M.Pennytel
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Brian Cope

Brian CopeEyre Peninsula, SA

  • 2 reviews

Great service

published

Since swapping to Pennytel a few months ago I have experienced no drop outs, my emails get sent straight away unlike my previous supplier and I am that impressed that I have now switched my wife to pennytel.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$19.99
1 comment
Pennytel
Ella M.Pennytel
Sandy

SandySouth-Eastern Region, NSW

Perfection at its best

published

Service is absolutely perfect. I can talk to a customer service operator 7 days a week and can speak to someone who I can understand. My coverage and data suit me I’ve never had any issues with either. If your not using Pennytel then your with the wrong company.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$24.00
Included Data per Month10 GB
1 comment
Pennytel
Ella M.Pennytel
Essem

EssemSouth-Eastern Region, NSW

  • 3 reviews

Very happy with Pennytell

published

No problems at all. Mostly use for phone and text, occasional photos. No problems with download speed. Very happy with the price. Don't know what else that I can say.

Value for Money
Plan TypePre-Paid Sim Only
Included Data per Month0 GB
1 comment
Pennytel
Ella M.Pennytel

great service

published

A very smooth change over from old provider , great coverage would recommend to any country person and at a far cheaper price than the other telcos and payments thru bank transfers .

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.00
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
Jason

JasonCentral, TAS

  • 4 reviews
  • Verified customer

Cost Effective & Good

published

I used Pennytel for an account I setup for our local church. Service was great and phone staff were very helpful. Various payment options was also a plus. Based on my experience I would recommend Pennytel.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$9.90
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
Rick

RickHunter Region, NSW

Australia tour

published

Did a trip around Australia and had no problems at any port of call and reception and speed all very good. Would recommend to anyone as it seems good value for money

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.00
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
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Patricia

Patricia

  • 2 reviews

Very good service

published

Quite happy with the service provided; after 4 months I have yet to face a situation, where communications do not work well or not at all. Had not yet need for using the Customer service!

Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$11.00
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
Phillip T.

Phillip T.Launceston, TAS

Just great.

published

Just what I need, as I only use the mobile phone, I do not require data. Big saving compared to the previous plan with the previous well known telephone company.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.99
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
peter stone

peter stoneLaunceston, TAS

  • 3 reviews

Everythings great

published

Everything is working nicely at the moment and especially the charges keep them going download speed is good and coverage excellent no drop outs experienced so far and that's good in this region

Local Reception
Plan TypePre-Paid Sim Only
1 comment
Pennytel
Ella M.Pennytel

Excellent Service

published

Only negative is that I signed up following adverts quoting a certain price but omitted the fact that GST would be added. Felt this lacked transparency but still good value for money.

Plan TypePre-Paid Sim Only
1 comment
Pennytel
Ella M.Pennytel
Mau

MauMid North Coast, NSW

  • 2 reviews

Great. No problems with reception and more economical service.

published

Very reliable service. Data download speed is fine. No issues - getting same service as the 'big' boys.
Was easy to switch carriers. My mobile cost has reduced over 60%
Can recommend Pennytel.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$9.00
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
Page 1 of 7
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Questions & Answers

Case Van Tatenhove

Case Van Tatenhoveasked

I am on a Kogan plan which expires in two weeks. I dropped my phone and need a new one plus I want to keep my number Can you help or suggest

No answers
Russ Gray

Russ Grayasked

G'day, very interested in bringing two mobile numbers to Pennytel, we have our own handsets. 1) after agreeing with you on packages what else do we have to do ? 2) can we change packages at any time ? 3) whats involved in arranging international roaming? 4) do you accept Amex card ?. Thanks. Russ.

2 answers
GregP
GregP

Ask Pennytel !!!

Russ Gray
Russ Gray

Thought I had?????!!!!

Alan

Alanasked

How do I sort out a problem when the phone dos not work and I cant log in and your password reset dos not work

6 answers
Pennytel
Ella M.Pennytel

Hi Alan,

Sorry to hear that you are having issues.

If you are able to send us a message with your account details and a short description of the issue, we’d be happy to look into this for you and see what we are able to do to resolve this for you.

Kind Regards
The Pennytel Team

Alan
Alan

I have no 3G connection I can not receive or make calls. I can not call you to fix the problem, I can not reset my password. I have been waiting now for over 26 hours and have finally received a response telling me to weighting over an hour a go now. I have a Telstra booster displaying 4 to 5 bars and none on my phone I have tried a different phone, same crap. I have a 91 year old mother with miled dim ensure 2200 km away that I have not been able to ring for 2 weeks and I don't know whether she is alive or dead. I have a business that has ground to a stop and I get no response to fix the problem.

Alan
Alan

account 735956

Get an answer from our members and Pennytel representatives

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